Pengaruh Kualitas Pelayanan, Daya Tarik Wisata, dan Promosi terhadap Minat Kunjung Ulang Wisatawan pada Objek Wisata Pantai

Fadli Faturrahman
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Abstract

The tourism phenomenon is seen as a complex process related to culture, lifestyle and a set of different demands for holidays and travel. As an activity, tourism has become an important part of the basic needs of developed communities and a small number of communities in developing countries. Tourism in Indonesia is an important economic sector. This research aims to analyze the influence of service quality, tourist attraction and promotion on tourist interest in repeat visits to beach tourism objects at the Saliper Ate beach tourist attraction, Sumbawa Regency. This research uses quantitative methods, with the types of data used, namely primary data and secondary data. The sample in the research was obtained using non-probability sampling techniques totaling 100 respondents. The data obtained was then processed using SPSS 16 software. The results of this study show that (1) the service quality variable has no significant effect on interest in repeat visits. (2) the tourist attraction variable has a significant and influential effect on interest in repeat visits. (3) promotional variables have a significant effect on interest in repeat visits.
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服务质量、旅游吸引力和促销对游客对海滩旅游客体的再访兴趣的影响
旅游现象被视为一个复杂的过程,与文化、生活方式以及对假期和旅行的一系列不同 需求有关。作为一种活动,旅游业已成为发达国家和发展中国家少数群体基本需求的重要组成部分。旅游业在印度尼西亚是一个重要的经济部门。本研究旨在分析松巴哇省 Saliper Ate 海滩旅游景点的服务质量、旅游吸引力和促销对游客重复访问海滩旅游对象的兴趣的影响。本研究采用定量方法,使用的数据类型为一手数据和二手数据。研究样本采用非概率抽样技术获得,共有 100 名受访者。然后使用 SPSS 16 软件对获得的数据进行处理。研究结果表明:(1)服务质量变量对游客重游兴趣没有显著影响。(2) 旅游吸引力变量对重复访问兴趣有显著影响。(3) 促销变量对重游兴趣有显著影响。
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