Conducting Qualitative Research in Organizations Ethically: Organizationality as a Heuristic to Identify Ethical Challenges

Abstract

The consideration of research ethics to protect the research participants is a central element of empirical social research. Empirical research in organizations has certain characteristics: the research field is organized hierarchically and characterized by formal membership, specific control mechanisms, positive and negative sanctions, etc. Drawing on existing literature, we use the concept of “organizationality” to argue the characteristics of organizations lead to specific ethical challenges, for example dealing with layered field accesses, power asymmetries, and potentially strong sanctions. These challenges make it difficult to ensure confidentiality and non-maleficence and protect participants from risks. We present ethical challenges that typically arise at critical stages of the qualitative research process (planning, field access, the field, data storage, publication, and data archiving). This paper offers a heuristic to identify ethical challenges in qualitative organizational research. It extends the debate on research ethics in qualitative social research to organizational contexts, thereby bringing into focus the structural dimensions of harm.