Search Box System to Improve User Interaction in Knowledge Graph Searches: A Solution for Users Without Expert Skills

Jorge Yagüe París, Jordán Pascual Espada, Jaime Solís Martínez, R. G. Crespo
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Abstract

Knowledge graphs enable semantic search in a variety of information systems. Some collaborative and public ones have existed for more than a decade. That is the case of Wikidata, one of the most popular knowledge bases today. It contains a graph of entities that has been growing since 2012 to host more than 94 million items. Currently, the exploration of data in Wikidata is a tedious task, especially for inexperienced users: it requires users to go deep into entities and perform a large number of clicks and searches of property names. Our goal is to allow nonexpert users who want to enter new data in Wikidata to be able to examine its ontologies in an agile way so that they can know whether a particular statement is present in the graph. To this end, we propose a new search box for Wikidata, which allows an exploratory search based on chained entities without having to navigate through pages. It is based on the real-time classification of the information that the user enters in the search box and the dynamic generation of suggestions based on the exploration of entities and relationships. A quantitative analysis is performed comparing how many iterations a user needs to perform a set of popular searches with our proposal and standard Wikidata search. The results suggest that interaction can be reduced by about 43%.
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改善知识图谱搜索中用户互动的搜索框系统:针对无专家技能用户的解决方案
知识图谱可以在各种信息系统中进行语义搜索。一些协作性的公共知识库已经存在了十多年。维基数据就是这样一个例子,它是当今最流行的知识库之一。它包含一个实体图,自 2012 年以来一直在增长,目前已拥有超过 9400 万个项目。目前,在 Wikidata 中探索数据是一项乏味的任务,尤其是对缺乏经验的用户而言:它要求用户深入实体,并对属性名称进行大量点击和搜索。我们的目标是让希望在维基数据中输入新数据的非专业用户能够以敏捷的方式检查其本体,从而知道图中是否存在特定的语句。为此,我们为 Wikidata 提出了一个新的搜索框,它允许基于链式实体进行探索性搜索,而无需浏览页面。它的基础是对用户在搜索框中输入的信息进行实时分类,并根据对实体和关系的探索动态生成建议。我们进行了一项定量分析,比较了用户使用我们的建议和标准维基数据搜索进行一组常用搜索所需的重复次数。结果表明,交互次数可减少约 43%。
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