Operator selection for human-automation teaming: The role of manual task skill in predicting automation failure intervention

IF 3.1 2区 工程技术 Q2 ENGINEERING, INDUSTRIAL Applied Ergonomics Pub Date : 2024-04-17 DOI:10.1016/j.apergo.2024.104288
Natalie Griffiths , Vanessa Bowden , Serena Wee , Luke Strickland , Shayne Loft
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Abstract

Humans working in modern work systems are increasingly required to supervise task automation. We examined whether manual aircraft conflict detection skill predicted participants’ ability to respond to conflict detection automation failures in simulated air traffic control. In a conflict discrimination task (to assess manual skill), participants determined whether pairs of aircraft were in conflict or not by judging their relative-arrival time at common intersection points. Then in a simulated air traffic control task, participants supervised automation which either partially or fully detected and resolved conflicts on their behalf. Automation supervision required participants to detect when automation may have failed and effectively intervene. When automation failed, participants who had better manual conflict detection skill were faster and more accurate to intervene. However, a substantial proportion of variance in failure intervention was not explained by manual conflict detection skill, potentially reflecting that future research should consider other cognitive skills underlying automation supervision.

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人机协作的操作员选择:人工任务技能在预测自动化故障干预中的作用
在现代工作系统中工作的人类越来越多地被要求监督任务自动化。我们研究了在模拟空中交通管制中,人工飞机冲突检测技能是否能预测参与者对冲突检测自动化故障的反应能力。在一项冲突辨别任务(评估人工技能)中,参与者通过判断两架飞机在共同交叉点的相对到达时间来判断它们是否发生冲突。然后,在模拟空中交通管制任务中,参与者监督部分或全部代表他们检测和解决冲突的自动化设备。自动化监督要求参与者检测自动化何时可能失灵,并进行有效干预。当自动化失效时,人工冲突检测技能较高的参与者会更快更准确地进行干预。然而,人工冲突检测技能无法解释失败干预中的很大一部分差异,这可能反映出未来的研究应该考虑自动化监督背后的其他认知技能。
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来源期刊
Applied Ergonomics
Applied Ergonomics 工程技术-工程:工业
CiteScore
7.50
自引率
9.40%
发文量
248
审稿时长
53 days
期刊介绍: Applied Ergonomics is aimed at ergonomists and all those interested in applying ergonomics/human factors in the design, planning and management of technical and social systems at work or leisure. Readership is truly international with subscribers in over 50 countries. Professionals for whom Applied Ergonomics is of interest include: ergonomists, designers, industrial engineers, health and safety specialists, systems engineers, design engineers, organizational psychologists, occupational health specialists and human-computer interaction specialists.
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