The impact of digitalization on employees' future competencies: has human resource development a conditional role here?

IF 2.7 4区 管理学 Q2 MANAGEMENT Journal of Organizational Change Management Pub Date : 2024-04-05 DOI:10.1108/jocm-10-2023-0426
Katarzyna Piwowar-Sulej, Jana Blštáková, Lenka Ližbetinová, Branislav Zagorsek
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Abstract

Purpose

The purpose of this paper is to research the impact of digitalization on employees' future competencies and the conditional role of human resource development (HRD) in the relationship between independent and dependent variables.

Design/methodology/approach

Empirical research covered 1209 enterprises from all of Slovakia, Poland and the Czech Republic. The research was conducted from 2019 to 2021. Using structural equation modeling (SEM), a theoretical model was tested and verified.

Findings

Confirmatory factor analysis has shown a good fit for the tested model. The purpose and character of our data showed a good alignment with the SEM partial least squares method, as the goal is to predict a construct. The model showed that employee-oriented digitalization positively affected the employees' future competencies, with no impact of customer-oriented digitalization treated as a control variable. Also, the moderating role of HRD has not been shown to be significant for the “digitalization – competencies” relationship.

Originality/value

Previous studies on the development of personnel competencies treated these competencies as antecedents of digital transformation and examined the formal role of HRD in building the competencies. The novelty of this study lies in exploring the pattern of interactions among the impact of an environment built by innovative technologies and HRD on the competencies of the future. Also, the research embedded in the environment of Poland, the Czech Republic and Slovakia has contributed to the complex understanding of the transition to digitalization, as this region has often been omitted in the field of human resource management (HRM) research focused on exploring digital transformation.

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数字化对员工未来能力的影响:人力资源开发在其中是否起着条件性作用?
目的本文旨在研究数字化对员工未来能力的影响,以及人力资源开发(HRD)在自变量和因变量之间关系中的条件作用。研究时间为 2019 年至 2021 年。使用结构方程模型(SEM)对理论模型进行了测试和验证。我们数据的目的和特征显示与 SEM 偏最小二乘法非常吻合,因为我们的目标是预测一个构造。模型显示,以员工为导向的数字化对员工的未来能力产生了积极影响,而作为控制变量的以客户为导向的数字化则没有影响。此外,人力资源开发的调节作用在 "数字化-能力 "关系中并不显著。本研究的新颖之处在于探索了创新技术构建的环境与人力资源开发对未来能力的影响之间的互动模式。此外,嵌入波兰、捷克共和国和斯洛伐克环境的研究有助于全面了解向数字化过渡的情况,因为在以探索数字化转型为重点的人力资源管理(HRM)研究领域,往往忽略了这一地区。
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来源期刊
CiteScore
5.80
自引率
3.60%
发文量
50
期刊介绍: ■Adapting strategic planning to the need for change ■Leadership research ■Responsibility for change implementation and follow-through ■The psychology of change and its effect on the workforce ■TQM - will it work in your organization? Successful organizations respond intelligently to factors which precipitate change. Economic climates, political trends, changes in consumer demands, management policy or structure, employment levels and financial resources - all these elements are constantly at play to ensure that organizations clinging on to static structures will ultimately lose out. But change is a dynamic and alarming thing - this journal addresses how to manage it positively.
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