{"title":"What and how to train for strategic crisis management: A systematic literature review","authors":"Gunhild B. Sætren, Jonas R. Vaag, Mass S. Lund","doi":"10.1111/1468-5973.12568","DOIUrl":null,"url":null,"abstract":"<p>This article provides a systematic literature review of existing strategic crisis management training research. The review explores practices on which strategic crisis management skills to prioritize and how to train these skills to be prepared when a crisis strikes. Our research question was: How is strategic crisis management trained, and is there a best practice? In all, we identified 538 articles from 3 databases and read the abstracts. From this, we selected 41 articles based on the defined inclusion criteria and read them as a whole. In the end, eight articles were a part of this analysis. A thematic analysis based on the categorization of repetitions of concepts was used to analyse the data. The analysis resulted in two main categories: <i>what to train</i>, which focuses on the outcome and skills, and <i>how to train</i>, which focuses on the process and pedagogy. The outcome (what to train) categories were (1) related to working together, (2) related to understanding the situation, (3) related to making adequate decisions in complex contexts, and (4) related to practicalities. The process (how to train) categories were (1) training methods and (2) learning theories. A model considering three main strategic crisis management training approaches, outcome-focused training, process-focused training, and learning-focused training, was developed. The latter was concluded to be the desired option, as it is a balanced approach of both outcome and process focus.</p>","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":null,"pages":null},"PeriodicalIF":2.6000,"publicationDate":"2024-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1468-5973.12568","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Contingencies and Crisis Management","FirstCategoryId":"91","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1111/1468-5973.12568","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 0
Abstract
This article provides a systematic literature review of existing strategic crisis management training research. The review explores practices on which strategic crisis management skills to prioritize and how to train these skills to be prepared when a crisis strikes. Our research question was: How is strategic crisis management trained, and is there a best practice? In all, we identified 538 articles from 3 databases and read the abstracts. From this, we selected 41 articles based on the defined inclusion criteria and read them as a whole. In the end, eight articles were a part of this analysis. A thematic analysis based on the categorization of repetitions of concepts was used to analyse the data. The analysis resulted in two main categories: what to train, which focuses on the outcome and skills, and how to train, which focuses on the process and pedagogy. The outcome (what to train) categories were (1) related to working together, (2) related to understanding the situation, (3) related to making adequate decisions in complex contexts, and (4) related to practicalities. The process (how to train) categories were (1) training methods and (2) learning theories. A model considering three main strategic crisis management training approaches, outcome-focused training, process-focused training, and learning-focused training, was developed. The latter was concluded to be the desired option, as it is a balanced approach of both outcome and process focus.
期刊介绍:
The Journal of Contingencies and Crisis Management is an invaluable source of information on all aspects of contingency planning, scenario analysis and crisis management in both corporate and public sectors. It focuses on the opportunities and threats facing organizations and presents analysis and case studies of crisis prevention, crisis planning, recovery and turnaround management. With contributions from world-wide sources including corporations, governmental agencies, think tanks and influential academics, this publication provides a vital platform for the exchange of strategic and operational experience, information and knowledge.