Exploring the role of ethical experiences and psychological well-being in travel satisfaction: An animal welfare perspective in elephant-based tourism

IF 7.3 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Tourism Management Perspectives Pub Date : 2024-03-01 DOI:10.1016/j.tmp.2024.101248

SoJung Lee , Sukhwa Hong , Jewoo Kim , Zhenhao Mark Meng

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Abstract

Given growing concerns about animal welfare in tourism, this study examined the crucial role of tourists' ethical experiences and psychological well-being in travel satisfaction by comparing online reviews from two elephant-based tourism settings: a rescue center and general tour sites. Topic modeling and sentence sentiment analysis revealed more prevalent themes of ethical experiences and psychological well-being at the rescue center than at other sites. Path analysis confirmed a significant transition from ethical experiences to psychological well-being and satisfaction only at the rescue center, highlighting the significant mediator of psychological well-being in ethical tourism. This study offers an enhanced understanding of ethical tourism experiences from the animal welfare perspective, thereby expanding the literature on animal-based tourism. This study suggests an integrative text analysis to enhance research integrity. The findings can assist destination marketing organizations in developing policies and guidelines that promote ethical practices among tour operators, leading to a competitive advantage.

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探索道德体验和心理健康在旅游满意度中的作用：大象旅游中的动物福利视角

鉴于人们日益关注旅游业中的动物福利问题，本研究通过比较两个以大象为主题的旅游景点（一个救援中心和一个普通旅游景点）的在线评论，考察了游客的道德体验和心理健康在旅游满意度中的关键作用。主题建模和句子情感分析表明，与其他网站相比，救援中心的道德体验和心理健康主题更为普遍。路径分析证实，只有在救援中心才会出现从道德体验到心理健康和满意度的显著转变，突出了心理健康在道德旅游中的重要中介作用。本研究从动物福利的角度加深了对道德旅游体验的理解，从而拓展了以动物为基础的旅游文献。本研究建议进行综合文本分析，以提高研究的完整性。研究结果可以帮助目的地营销机构制定政策和指导方针，促进旅游经营者的道德实践，从而获得竞争优势。

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来源期刊

Tourism Management Perspectives Multiple-

CiteScore

15.60

自引率

3.40%

发文量

审稿时长

59 days

期刊介绍： Tourism Management Perspectives is an interdisciplinary journal that focuses on the planning and management of travel and tourism. It covers topics such as tourist experiences, their consequences for communities, economies, and environments, the creation of image, the shaping of tourist experiences and perceptions, and the management of tourist organizations and destinations. The journal's editorial board consists of experienced international professionals and it shares the board with Tourism Management. The journal covers socio-cultural, technological, planning, and policy aspects of international, national, and regional tourism, as well as specific management studies. It encourages papers that introduce new research methods and critique existing ones in the context of tourism research. The journal publishes empirical research articles and high-quality review articles on important topics and emerging themes that enhance the theoretical and conceptual understanding of key areas within travel and tourism management.