Tourism Management Perspectives最新文献

英文中文

Exploring tourists' perceptions and adoption of urban air mobility 探索游客对城市空中交通的认知和采用

IF 8.7 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2026-03-23 DOI: 10.1016/j.tmp.2026.101473

Yejin Lee, Sangwon Park, Namho Chung

引用次数: 0

How destination social responsibility shapes residents' value co-creation: The role of empowerment and trait cynicism 目的地社会责任如何塑造居民价值共创：赋权与特质玩世不恭的作用

IF 8.7 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2026-03-23 DOI: 10.1016/j.tmp.2026.101474

Jing Wang, Qingchuan Ge, Menglu Jiang, Shanyong Wang

引用次数: 0

Immersion in tourism, hospitality and events: An integrative systematic review and future research agenda 沉浸在旅游，酒店和事件：一个综合的系统回顾和未来的研究议程

IF 8.7 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2026-03-21 DOI: 10.1016/j.tmp.2026.101471

Minyan Feng, Yueying Hazel Xu

引用次数: 0

Customer loyalty in transition: A longitudinal meta-analysis of direct antecedents in the hospitality industry 转型中的顾客忠诚度：酒店行业直接前因的纵向元分析

IF 6.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2026-03-01 Epub Date: 2026-02-20 DOI: 10.1016/j.tmp.2026.101454

Raphaela Reitenberger , Doreén Pick , Tobias Marx

In an increasingly competitive hospitality landscape, customer loyalty remains a key driver of long-term success. While many studies have explored its antecedents, the findings are often fragmented due to differing methods, contexts and timeframes. This meta-analysis addresses that gap by synthesizing results from 169 empirical studies published between January 2000 and September 2024, offering a comprehensive and time-sensitive understanding of what drives loyalty in the hospitality industry.

We distinguish between two periods: a phase of relative economic stability (2000–2019) and a period marked by multiple global crises (2020–2024). By applying and extending theoretical models, we identify the key variables that directly influence different types of loyalty. Effect sizes are calculated and compared and potential moderators, such as macroeconomic indicators (e.g., inflation, GDP) and cultural dimensions (e.g., power distance), are systematically examined.

The findings show that in stable times, emotional connection plays a central role in fostering loyalty. In contrast, during periods of crisis, rational factors such as switching costs become more prominent. Both cultural and economic conditions significantly shape the impact of these drivers.

Our study contributes to a deeper, more nuanced understanding of loyalty development under shifting global conditions. The results not only advance cross-cultural and longitudinal loyalty research, but also offer concrete guidance for designing adaptive, crisis-resilient loyalty strategies in the international hospitality sector.

在竞争日益激烈的酒店业，客户忠诚度仍然是长期成功的关键驱动因素。虽然许多研究都探讨了其前因后果，但由于方法、背景和时间框架的不同，研究结果往往是碎片化的。本荟萃分析通过综合2000年1月至2024年9月期间发表的169项实证研究的结果，解决了这一差距，为推动酒店业忠诚度的因素提供了全面而及时的理解。我们区分了两个时期：经济相对稳定阶段（2000-2019年）和以多重全球危机为标志的时期（2020-2024年）。通过应用和扩展理论模型，我们确定了直接影响不同类型忠诚的关键变量。计算和比较效应大小，并系统地检查宏观经济指标（如通货膨胀、GDP）和文化维度（如权力距离）等潜在调节因子。研究结果表明，在稳定时期，情感联系在培养忠诚方面起着核心作用。相反，在危机时期，转换成本等理性因素变得更加突出。文化和经济条件在很大程度上决定了这些驱动因素的影响。我们的研究有助于更深入、更细致地了解全球环境变化下的忠诚度发展。研究结果不仅推动了跨文化和纵向忠诚研究，而且为国际酒店业设计适应性、危机弹性忠诚策略提供了具体指导。

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引用次数: 0

Enchantment of heritage festivals: How brand authenticity and pop culture involvement affect tourists' sense of place 遗产节日的魅力：品牌真实性和流行文化介入如何影响游客的地方感

IF 6.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2026-03-01 Epub Date: 2026-02-09 DOI: 10.1016/j.tmp.2026.101453

Yu Wu, Jing Wang, Binli Tang, Yang Cui

Heritage festivals face the challenge of balancing tradition and popularity while pursuing cultural integrity. This study uses cognitive response theory and meaning transfer theory to explore how brand authenticity and pop culture involvement affect tourists' sense of place in the context of the flow economy. We consider four Chinese festivals linked to popular culture for analysis, with 569 questionnaires checked combining symmetric and asymmetric approaches. It was found that brand authenticity positively affects tourists' sense of place through memory. Interestingly, pop culture involvement has varied effects—non-moderated, positively moderated, and negatively moderated. Moreover, integrating traditional and popular cultures contribute to the formation of sense of place, emphasizing true-to-fact and enduring pop culture involvement as the core conditions. This study reveals the enchantment of heritage festivals as landmark brands, providing theoretical contributions and practical inspirations for destination festival marketing and cultural management.

在追求文化完整性的同时，传统节日面临着平衡传统与流行的挑战。本研究运用认知反应理论和意义迁移理论，探讨流动经济背景下品牌真实性和流行文化涉入对游客地方感的影响。我们考虑了与流行文化相关的四个中国节日进行分析，采用对称和非对称方法检查了569份问卷。研究发现，品牌真实性通过记忆正向影响游客的地方感。有趣的是，流行文化参与有不同的影响——非调节、正向调节和负向调节。此外，传统文化与流行文化的融合有助于地方感的形成，强调真实和持久的流行文化参与是核心条件。本研究揭示了遗产节日作为地标性品牌的魅力，为目的地节日营销和文化管理提供理论贡献和实践启示。

引用次数: 0

Critical tourism studies in business journals 商业期刊中的关键旅游研究

IF 6.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2026-03-01 Epub Date: 2026-02-09 DOI: 10.1016/j.tmp.2026.101456

Paolo Mura , Heather Jeffrey , Martin Sposato

Business is commonly understood as a parent discipline of tourism research, making business journals essential for epistemological inquiry. This paper reviews tourism literature in business journals, analysing the presence of Critical Tourism Studies, which addresses limitations of management-oriented approaches. Our analysis reveals limited engagement with Critical Tourism Studies in business journals, only 27% of reviewed articles aligning with its tenets. We propose a framework for Critical Tourism Business Studies that identifies knowledge gaps and highlights future directions for scholars publishing tourism-related topics in business journals. This framework aims to bridge disciplinary gaps and enhance interdisciplinary research. The article contributes to literature by providing disciplinary knowledge traversing boundaries between parent/child disciplines, fostering a more holistic understanding of tourism within business contexts.

商业通常被理解为旅游研究的母学科，这使得商业期刊对认识论研究至关重要。本文回顾了商业期刊上的旅游文献，分析了批判性旅游研究的存在，指出了以管理为导向的方法的局限性。我们的分析显示，商业期刊对关键旅游研究的参与有限，只有27%的评论文章符合其宗旨。我们提出了一个关键旅游商业研究的框架，该框架确定了知识差距，并强调了学者在商业期刊上发表旅游相关主题的未来方向。该框架旨在弥合学科差距，加强跨学科研究。本文通过提供跨越父母/子女学科界限的学科知识，促进对商业背景下旅游业的更全面理解，为文学做出了贡献。

引用次数: 0

“We got you!”: Determinants of attention-grabbing short tourism video titles—Evidence from Douyin in China “我们抓到你了！”：吸引眼球的旅游短视频标题的决定因素——来自中国抖音的证据

IF 6.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2026-03-01 Epub Date: 2026-02-19 DOI: 10.1016/j.tmp.2026.101458

Chengyuan Zhang , Bingqing Zhao , Cuicui Yu , Shouyang Wang , Xiaokong Zhang

The impact of titles, a crucial textual element on short video platforms, on user engagement remains underexplored. This study introduces communication and persuasion theory to create a framework identifying how video titles capture user attention, focusing on four key attributes: information style, hashtag, text readability, and keywords. An empirical analysis of 32,370 short tourism videos from 122 scenic locations reveals that using exclamatory and interrogative sentences, negative keywords, and longer titles substantially enhance user engagement. Conversely, the inclusion of positive keywords, internet memes, and excessive hashtags may diminish users' propensity to interact. Additionally, by integrating reinforcement theory, the study develops a strategy–feedback–adjustment–enhancement closed-loop analysis framework that explains how content creators dynamically refine their title formulation strategies based on user feedback. This study addresses a gap in short tourism video title strategies and guides content creators in building sustainable digital influence.

标题作为短视频平台的关键文本元素，对用户粘性的影响仍未得到充分探讨。本研究引入了沟通和说服理论，以创建一个框架来确定视频标题如何吸引用户的注意力，重点关注四个关键属性：信息风格、话题标签、文本可读性和关键词。对来自122个景点的32370个旅游短视频的实证分析表明，使用感叹句和疑问句、否定关键词和较长的标题可以显著提高用户参与度。相反，包含积极的关键词、网络表情包和过多的标签可能会降低用户的互动倾向。此外，通过整合强化理论，本研究开发了一个策略-反馈-调整-增强的闭环分析框架，该框架解释了内容创作者如何根据用户反馈动态改进其标题制定策略。本研究解决了旅游短视频标题策略的空白，并指导内容创作者建立可持续的数字影响力。

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引用次数: 0

“Virtual” humans but “real” emotions? The impact of emotional expression of virtual influencers on users' attitudes toward tourist destinations “虚拟的”人类，但“真实的”情感？虚拟网红的情感表达对用户旅游目的地态度的影响

IF 6.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2026-03-01 Epub Date: 2026-02-21 DOI: 10.1016/j.tmp.2026.101457

Sihong Li , Xiqing Han , Huawei Liu , Min Zhang

Virtual influencers (VIs), who leverage artificial intelligence technologies, have endowed destination marketing in the tourism industry with novel technical means and opportunities. Compared to human influencers, VI-based destination marketing offers advantages such as enhanced reputation management, lower operational costs, and long-term sustainability. However, it also faces key challenges, including limited sensory and emotional capacity, reduced credibility, and weaker endorsement effectiveness. To magnify the advantages and diminish the disadvantages, this study proposes a triadic mechanism based on VI-, user-, and destination-related factors, and examines its impact on the effectiveness of VI destination marketing. Specifically, a study based on comment analysis (Pilot Study) and two scenario-based studies (Studies 1 and 2) provided sufficient evidence to suggest that VI emotional expression positively influences users' destination attitude, and this influence is mediated through user empathy toward VIs. In addition, a moderated mediation analysis revealed that destination type influences the moderating effect of an individual's sense of power on the relationship between VI emotional expression and user empathy toward VIs. The theoretical model emphasizes the applicability of emotional contagion theory to the relationship between VIs and social media users, demonstrates triadic interaction effects, and offers crucial managerial insights into VI destination marketing.

虚拟网红利用人工智能技术，为旅游行业的目的地营销提供了新的技术手段和机遇。与人类影响者相比，基于vi的目的地营销具有增强声誉管理、降低运营成本和长期可持续性等优势。然而，它也面临着关键的挑战，包括有限的感官和情感能力，可信度下降，以及较弱的代言效果。为了放大优势，缩小劣势，本研究提出了一个基于VI、用户和目的地相关因素的三重机制，并考察了其对VI目的地营销有效性的影响。具体而言，一项基于评论分析的研究（Pilot study）和两项基于场景的研究（研究1和2）提供了充分的证据，表明VI情绪表达正向影响用户的目的地态度，这种影响是通过用户对VI的共情来中介的。有调节的中介分析发现，目的地类型影响个体权力感对VI情绪表达与用户对VI共情关系的调节作用。理论模型强调了情绪传染理论对VI与社交媒体用户关系的适用性，展示了三元互动效应，为VI目的地营销提供了重要的管理见解。

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引用次数: 0

Designing for Co-created, memorable experiences in sustainable wine tourism: The moderating roles of eco-certification confusion and offering type 可持续葡萄酒旅游中共同创造、难忘体验的设计：生态认证混淆和提供类型的调节作用

IF 6.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2026-03-01 Epub Date: 2026-01-12 DOI: 10.1016/j.tmp.2025.101443

Francois Durrieu , Frederic Ponsignon , David A. Jaud , Prof. Thierry Lorey

This article examines how and when design characteristics (relational authenticity and visitor participation) influence word-of-mouth recommendations by co-creating memorable experiences in sustainable wine tourism. It also investigates the moderating effects of (1) visitor confusion about ecological certifications and (2) the type of wine tourism offering. Drawing on the S-O-R framework, we developed and tested six hypotheses using field survey data collected at three sustainability-oriented wine tourism sites offering distinct experiences. We found that experience memorability mediates the relationship between design characteristics and visitor recommendations. Moreover, eco-certification confusion and offering type partially moderate the effects of design characteristics on memorability. This study contributes to wine tourism research by: (1) identifying key design characteristics that enable the co-creation of a memorable experience and drive positive word-of-mouth; (2) demonstrating that eco-certification confusion amplifies the impact of relational authenticity on memorability; and (3) suggesting that different offerings require different design choices.

本文探讨了设计特征（关系真实性和游客参与）如何以及何时通过共同创造可持续葡萄酒旅游中令人难忘的体验来影响口碑推荐。它还调查了(1)游客对生态认证的困惑和(2)葡萄酒旅游产品的类型的调节作用。在S-O-R框架的基础上，我们利用在三个提供独特体验的可持续葡萄酒旅游景点收集的实地调查数据，开发并检验了六个假设。我们发现体验记忆性在设计特征和访问者推荐之间起中介作用。此外，生态认证混淆和提供类型部分缓和了设计特征对可记忆性的影响。本研究对葡萄酒旅游研究的贡献如下：(1)确定关键的设计特征，使共同创造难忘的体验并推动积极的口碑；(2)证明生态认证混淆放大了关系真实性对记忆性的影响；(3)建议不同的产品需要不同的设计选择。

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引用次数: 0

How is a regional wine destination constructed? Exploring storytelling through stakeholder narratives in Yoichi-Niki, Japan 一个地区葡萄酒目的地是如何构建的？在日本Yoichi-Niki，通过利益相关者叙事探索故事

IF 6.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2026-03-01 Epub Date: 2026-02-03 DOI: 10.1016/j.tmp.2026.101455

Eetu-Antti Hartikainen , Viktoria Murskaja

This study examines the relationship between storytelling, regional realities, and the development of wine tourism in Yoichi and Niki, two neighbouring towns in Hokkaido Prefecture, Japan. Yoichi-Niki wine tourism, located on the peripheries of the global wine world, requires the imagination and creation of shared socio-cultural meanings by a multitude of actors in order to be realised. Through a multimodal approach combining interviews, participant observation, and videography, local stakeholders were engaged as co-researchers to explore the narrative construction of the Yoichi-Niki wine destination. As a result, five themes were identified. They form an overarching narrative of the Yoichi-Niki winescape, which is also reflected in the supplementary research video. The research highlights the necessity for deeper consideration of stakeholder perspectives and the current limitations shaping wine tourism. A contrast was identified between the region's potential for wine and culinary tourism and the current lack of human capital, infrastructure, and coordination. Collaborations between and within Yoichi and Niki present both opportunities and tensions in shaping a cohesive destination image. By focusing on an emerging wine region in East Asia, this research contributes to underexplored geographies in wine tourism literature. The theoretical contribution comes particularly from the exploration of local relational dynamics and their effect on tourism development, an aspect which has garnered less attention in tourism research, particularly in the context of Japan. The study also unveils storytelling as a central socio-cultural infrastructure. Additionally, it introduces methodological innovation through integrated videography and offers practical insights for sustainable wine tourism development and rural revitalisation in ageing societies.

本研究考察了日本北海道县两个相邻城镇阳一和日木的故事叙述、地区现实和葡萄酒旅游发展之间的关系。Yoichi-Niki葡萄酒旅游位于全球葡萄酒世界的边缘，需要众多参与者的想象力和共同的社会文化意义的创造才能实现。通过访谈、参与观察和录像等多模式的方法，当地利益相关者作为共同研究人员参与了对Yoichi-Niki葡萄酒目的地叙事构建的探索。结果，确定了五个主题。它们构成了Yoichi-Niki葡萄酒逃脱的总体叙事，这也反映在补充研究视频中。该研究强调了深入考虑利益相关者观点和当前限制塑造葡萄酒旅游的必要性。该地区在葡萄酒和美食旅游方面的潜力与目前缺乏人力资本、基础设施和协调之间形成了对比。Yoichi和Niki之间的合作为塑造一个有凝聚力的目的地形象提供了机会和紧张。通过关注东亚一个新兴的葡萄酒产区，本研究有助于葡萄酒旅游文献中未被开发的地理区域。理论贡献主要来自对当地关系动态及其对旅游发展的影响的探索，这方面在旅游研究中获得的关注较少，特别是在日本的背景下。该研究还揭示了讲故事作为核心社会文化基础设施的作用。此外，它通过综合录像介绍了方法创新，并为可持续葡萄酒旅游发展和老龄化社会的乡村振兴提供了实际见解。

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