Tourism Management Perspectives最新文献

英文中文

Children's learning processes in family travel: A narrative review through a social cognitive lens 儿童在家庭旅行中的学习过程：社会认知视角下的叙事回顾

IF 7.3 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2024-11-01 DOI: 10.1016/j.tmp.2024.101320

Zhuxian (Zoey) Li, Charles Arcodia, Elaine Chiao Ling Yang, Truc H. Le

While the significance of family travel in facilitating children's informal learning is widely recognized, current research overlooks how children learn during such journeys. This study adopts social cognitive theory (SCT) as its theoretical framework and conducts a narrative synthesis of the fragmented environmental, behavioural, and personal factors influencing children's learning processes in family travel. The synthesis results in an SCT-informed integrative framework for understanding children's learning processes in the context of family travel, identifying existing knowledge gaps, and outlining future research directions. Furthermore, this integrative framework advances SCT by examining long-term, multi-contextual learning experiences in the informal learning setting. The findings of this study provide valuable insights and practical advice for parents and tourism professionals seeking to optimize the educational benefits of family travel for children.

尽管家庭旅行在促进儿童非正式学习方面的重要性已得到广泛认可，但目前的研究却忽视了儿童在这种旅行中是如何学习的。本研究以社会认知理论（SCT）为理论框架，对影响儿童在家庭旅行中学习过程的零散的环境、行为和个人因素进行了叙述性综合。综述的结果是建立了一个以 SCT 为基础的综合框架，用于理解儿童在家庭旅行中的学习过程，找出现有的知识差距，并勾勒出未来的研究方向。此外，这一综合框架通过研究非正式学习环境中长期、多情境的学习经历，推进了 SCT 的发展。这项研究的结果为家长和旅游专业人士提供了宝贵的见解和实用建议，帮助他们优化家庭旅行对儿童教育的益处。

引用次数: 0

The festival industry and gender inequality: The case of Edinburgh, the world's leading festival city 节日产业与性别不平等：世界节日之都爱丁堡的案例

IF 7.3 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2024-11-01 DOI: 10.1016/j.tmp.2024.101317

Benedetta Piccio, Louise Todd, Martin Robertson

This paper explores issues women face in achieving leadership positions in the festivals sector, and their experiences of gender inequality. The setting is Edinburgh, the UK's leading festivals' tourism destination. Underpinned by feminist research, this study involved semi-structured interviews, including visual methods, with 33 women. Participants were employees or freelance workers in Edinburgh's festivals. Findings were diverse, specific to the individual participants, but some themes were recurrent. Women who had worked in the industry throughout their career reported that while the representation of women leaders in Edinburgh's festivals sector has improved, some aspects remain challenging. This study is the first to consider women's roles and leadership experiences in Edinburgh's festivals and contributes to existing literature in the field of tourism and event studies specifically in terms of gender stereotypes and inequalities in the festivals sector.

本文探讨了女性在节庆活动领域担任领导职务时面临的问题，以及她们在性别不平等方面的经历。研究背景是爱丁堡--英国主要的节庆旅游目的地。本研究以女性主义研究为基础，对 33 名女性进行了半结构化访谈，包括视觉方法。参与者均为爱丁堡节庆活动的雇员或自由职业者。研究结果多种多样，因人而异，但有些主题是反复出现的。在该行业工作了整个职业生涯的女性报告说，虽然女性领导者在爱丁堡节庆行业的代表性有所提高，但某些方面仍具有挑战性。这项研究首次考虑了女性在爱丁堡节庆活动中的角色和领导经验，并对旅游和活动研究领域的现有文献做出了贡献，特别是在节庆活动领域的性别陈规定型观念和不平等方面。

引用次数: 0

Group conflict and group harmony affect future female companion travel intentions: The mediating effect of female companion travel experience 团体冲突与团体和谐会影响未来女性结伴旅行的意愿：女伴旅行经历的中介效应

IF 7.3 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2024-11-01 DOI: 10.1016/j.tmp.2024.101319

Xin Wang , Xiao Fang Li , Ivan Ka Wai Lai

When women travel together, the social identity of the members creates group harmony, but disagreements over travel arrangements create intragroup conflict. This study draws on the self-categorization theory to examine the impact of group conflict and group harmony on female companion travel experiences and future female companion travel intentions. The study used both qualitative and quantitative methods. Focus group meetings were performed to develop the scale to measure dictatorship as a source of creating group conflict during female companion travel. The results of the questionnaire survey indicated that group conflict and group harmony have an impact on female companion travel experiences, but only group conflict directly influences future female companion travel intentions, group harmony does not. Female companion travel experience mediates the effect of group conflict and group harmony on future female companion travel intentions. Recommendations for destinations and the tourism industry to improve female companion travel experiences are provided.

当女性结伴旅行时，成员的社会认同感会创造团体和谐，但旅行安排上的分歧会造成团体内部冲突。本研究借鉴自我归类理论，探讨了团体冲突与团体和谐对女性结伴旅行体验和未来女性结伴旅行意愿的影响。研究采用了定性和定量两种方法。通过焦点小组会议制定了量表，以衡量独裁是女性结伴旅行期间产生群体冲突的根源。问卷调查结果表明，群体冲突和群体和谐对女伴旅行体验有影响，但只有群体冲突会直接影响未来女伴旅行意向，群体和谐不会。女伴旅游体验对群体冲突和群体和谐对未来女伴旅游意愿的影响具有中介作用。本文为旅游目的地和旅游业提供了改善女伴旅游体验的建议。

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引用次数: 0

Unlocking the helpfulness of extreme and exaggerated hotel online reviews: Consumers and brand influences 揭示极端和夸张的酒店在线评论的有用性：消费者和品牌影响因素

IF 7.3 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2024-11-01 DOI: 10.1016/j.tmp.2024.101321

Sergio Román , Isabel P. Riquelme , Dawn Iacobucci

In the digital age, where extreme reviews capture the most attention, understanding their influence on consumer decision-making becomes crucial, particularly in the hospitality industry. This research examines consumers' perceptions of the helpfulness of extreme and exaggerated positive online hotel reviews. Specifically, we explore the role of consumer traits (buying impulsiveness and susceptibility to online influence) and hotel brand reputation in shaping these perceptions. Additionally, we examine how brand familiarity moderates these effects. Our findings reveal that impulsiveness enhances helpfulness, but only for consumers familiar with the brand. Conversely, susceptibility decreases helpfulness for consumers with low brand familiarity. Brand reputation displays a consistent, positive impact on helpfulness, irrespective of familiarity. The impact of helpfulness on booking intentions was stronger for consumers less familiar with the hotel brand. These insights contribute to the understanding of review helpfulness and provide actionable implications for hospitality businesses in managing online reviews and brand strategies.

在数字时代，极端评论吸引了最多的关注，了解它们对消费者决策的影响变得至关重要，尤其是在酒店业。本研究探讨了消费者对极端和夸张的正面在线酒店评论的有用性的看法。具体而言，我们探讨了消费者特质（购买冲动和易受网络影响）和酒店品牌声誉在形成这些看法中的作用。此外，我们还研究了品牌熟悉度如何调节这些影响。我们的研究结果表明，冲动会增强帮助性，但仅限于熟悉品牌的消费者。相反，对于品牌熟悉度较低的消费者来说，易感性会降低帮助性。无论熟悉程度如何，品牌声誉都会对乐于助人程度产生一致的积极影响。对于不太熟悉酒店品牌的消费者来说，帮助性对预订意向的影响更大。这些见解有助于加深对评论有用性的理解，并为酒店企业管理在线评论和品牌战略提供了可操作的启示。

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引用次数: 0

Platform-enabled innovation adoption in the tourism sector: A case study on Booking.com 旅游业采用平台驱动的创新：Booking.com 案例研究

IF 7.3 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2024-11-01 DOI: 10.1016/j.tmp.2024.101316

Andrea Mantovani , Claudio A. Piga , Carlo Reggiani , Yevgeniya Shevtsova

This paper presents a case study on the adoption of innovative features offered by a platform to partner firms in the tourism sector. These features are part of an innovation process that, if properly implemented, can improve platform's functionality while enriching client firms' and users' experiences. Our investigation sheds light on the characteristics of firms that are associated with the adoption of platform-enabled innovations. In particular, we consider an online discount feature offered by Booking.com, designed to enhance the lodgings' visibility in the eyes of customers. This enables us to explore the role of lodging characteristics that are associated with higher probability of embracing innovative practices. The empirical analysis indicates that the propensity to adopt this innovation is positively associated with ratings and user perception, as well as online sales experience and chain affiliation. Conversely, we find no association between the type of lodging and the propensity to adopt the innovative discount feature.

本文介绍了一项案例研究，内容涉及一个平台为旅游业合作公司提供的创新功能的采用情况。这些功能是创新过程的一部分，如果实施得当，可以改善平台的功能，同时丰富客户公司和用户的体验。我们的调查揭示了与采用平台化创新相关的企业特征。我们特别考虑了 Booking.com 提供的在线折扣功能，该功能旨在提高住宿在客户心目中的知名度。这使我们能够探索与采用创新做法的更高概率相关的住宿特征的作用。实证分析表明，采用这种创新做法的倾向与评分和用户感知以及在线销售经验和连锁关系呈正相关。相反，我们发现住宿类型与采用创新折扣功能的倾向之间没有关联。

引用次数: 0

An integrated framework for disability workforce research: A macro-meso-micro analysis 残疾劳动力研究综合框架：宏观-中观-微观分析

IF 7.3 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2024-10-28 DOI: 10.1016/j.tmp.2024.101318

Siqi Emily Lu, Brent Moyle, Elaine Yang, Sacha Reid

Research on people with disability (PWD) in tourism and hospitality workforce is gaining prominence. However, this body of literature appears to be fragmented, limiting the advancement of knowledge within this emergent field. This research draws on the workforce taxonomy (Macro, Meso, and Micro) as an analytical framework to critically assess PWD research in tourism and hospitality workforce. Findings reveal a focus on disability management practices at the Meso level and a concentration of studies at the Meso-Micro intersection which examine employer perceptions toward workers with disability. Mapping out disability workforce research at three distinct levels reveals key knowledge gaps, including limited research on the underlying mechanisms (e.g. socio-political discourse at the Macro level) influencing Meso-level management practices, and the subsequent social inclusion of workers with disability at the Micro level. This research demonstrates the interactive nature of taxonomical levels and promotes a holistic approach designed to advance disability workforce research.

有关旅游业和酒店业中残疾人（PWD）的研究日益突出。然而，这些文献似乎支离破碎，限制了这一新兴领域的知识进步。本研究以劳动力分类法（宏观、中观和微观）为分析框架，对旅游业和酒店业劳动力中的残疾人研究进行了批判性评估。研究结果表明，中观层面的研究侧重于残疾管理实践，而中观-微观交叉层面的研究则集中于考察雇主对残疾工人的看法。对三个不同层面的残疾劳动力研究进行了梳理，发现了关键的知识空白，包括对影响中观层面管理实践的潜在机制（如宏观层面的社会政治话语）以及微观层面残疾工人的后续社会包容的研究有限。这项研究表明了分类学层面的互动性，并促进了旨在推动残疾劳动力研究的整体方法。

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引用次数: 0

The interaction effect of time metaphors and destination-related user-generated content appeal on visit intention: A construal-level perspective 时间隐喻与目的地相关用户生成内容吸引力对访问意向的交互效应：构想层面的视角

IF 7.3 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2024-10-04 DOI: 10.1016/j.tmp.2024.101315

Fangxuan (Sam) Li , Jianan Ma

This study aims to explore the interaction effect of time metaphors and destination-related user-generated content (UGC) appeal on visit intention based on construal-level theory. The interaction effect was investigated in three scenario-based experiments. When representing the passage of time, people typically use one of the two time metaphors: the ‘ego-moving’ metaphor, where the ‘self’ moves away from the present toward an event in the future, or the ‘event-moving’ metaphor, where an event moves from the future and approaches the present self. This research has taken a construal-level perspective, suggesting that through the use of differing message appeals, time metaphors can influence the persuasiveness of UGC. The results of three studies suggest that combining an ego-moving (versus event-moving) metaphor with rational (versus emotional) UGC can elevate a person's visit intention and different levels of construal induced by time metaphors act as mediators. Theoretical and managerial implications are also discussed.

本研究旨在基于构念水平理论，探讨时间隐喻和目的地相关用户生成内容（UGC）吸引力对访问意向的交互效应。互动效应在三个基于情景的实验中进行了研究。在表示时间流逝时，人们通常会使用两种时间隐喻中的一种："自我移动 "隐喻，即 "自我 "从现在向未来的事件移动；或 "事件移动 "隐喻，即事件从未来向现在的自我移动。本研究从构思层面的角度出发，认为通过使用不同的信息诉求，时间隐喻可以影响用户体验的说服力。三项研究的结果表明，将自我移动隐喻（相对于事件移动隐喻）与理性（相对于感性）UGC相结合，可以提升人们的访问意向，而时间隐喻所引发的不同构想水平则起到了中介作用。本文还讨论了其理论和管理意义。

引用次数: 0

Exploring senior solo travel through a tri-factor healthy ageing framework 通过健康老龄化三因素框架探讨老年人独自旅行问题

IF 7.3 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2024-09-21 DOI: 10.1016/j.tmp.2024.101314

Edmund Goh , Aaron Tham , Mun Yee Lai

The growth of ageing populations has seen a popularity surge in seniors travelling for healthy ageing. While senior tourism is stereotypically associated with group travel, our study has identified a novel trend—senior solo travel. Despite the growing prominence, this segment remains under-researched. This paper proposes a healthy ageing travel framework, examining the motivations of senior solo travellers in body, mind, and spirit dimensions. Utilising an exploratory netnographic methodology, the study investigated 13 video blogs (vlogs) on senior solo travel posted by individuals sharing their travel experiences on the YouTube platform, and transcribing using thematic analysis with NVivo generated three main themes and nine sub-thematic motivational components. The results illuminate the intricate interplay of physical comfort, an active lifestyle, autonomy, cognitive stimulation, meaningful connection, and pursuing passion among senior solo travellers. These insights are crucial for developing targeted travel interventions promoting healthy ageing among seniors exploring the world independently.

随着老龄人口的增长，老年人为健康养老而出游的人数激增。虽然老年旅游与团体旅游有着千丝万缕的联系，但我们的研究发现了一种新趋势--老年单独旅游。尽管这一趋势日益突出，但对这一细分市场的研究仍然不足。本文提出了一个健康老龄化旅游框架，从身、心、灵三个维度考察了老年单人旅游者的动机。本研究采用探索性网络地理学方法，调查了由个人在 YouTube 平台上发布的 13 篇关于老年独自旅行的视频博客（vlogs），分享了他们的旅行经历，并使用 NVivo 进行了主题分析，产生了三个主要主题和九个次主题动机成分。研究结果揭示了老年独自旅行者在身体舒适度、积极的生活方式、自主性、认知刺激、有意义的联系和追求激情等方面错综复杂的相互作用。这些见解对于制定有针对性的旅行干预措施，促进独立探索世界的老年人的健康老龄化至关重要。

引用次数: 0

Engaging psychologically or behaviourally? A segmentation of the integrated resort customers 心理吸引还是行为吸引？综合度假村客户细分

IF 7.3 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2024-09-18 DOI: 10.1016/j.tmp.2024.101313

Tahir Albayrak , Lawrence Hoc Nang Fong , Meltem Caber , Carl Cater

Academic studies that highlight the importance of customer engagement for sustaining organisational success have generally assumed that engaged customers are a homogenous market segment. This study provides an alternative scholarly perspective by reconsidering the multidimensionality of customer engagement and uses cognitive, affective, and behavioural elements to segment customers. A cluster analysis with data from 574 integrated resort customers in Macau, China supports the three-dimensional structure, and additional analyses show that customers can be segmented into totally-engaged, shallowly-engaged, potentially-engaged, and non-engaged groups based on their psychological investment (which consists of cognitive and affective engagements) and behavioural engagement. The findings both address the dimensional structure of customer engagement in the market segmentation context and provide some valuable theoretical and market segment-related managerial implications.

强调客户参与对企业持续成功的重要性的学术研究通常认为，参与的客户是一个同质的细分市场。本研究提供了另一种学术视角，重新考虑了客户参与的多维性，并使用认知、情感和行为要素对客户进行细分。通过对中国澳门 574 名综合度假村顾客的数据进行聚类分析，支持了三维结构。其他分析表明，根据顾客的心理投入（包括认知投入和情感投入）和行为投入，可以将顾客细分为完全投入、浅度投入、潜在投入和非投入群体。研究结果既探讨了市场细分背景下客户参与的维度结构，也提供了一些有价值的理论和市场细分相关的管理启示。

引用次数: 0

Follow me for fun: A cross-level perspective on constructing a model of tour leader playfulness and tour member delight 跟着我玩构建领队游戏性和游客愉悦感模型的跨层次视角

IF 7.3 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2024-09-13 DOI: 10.1016/j.tmp.2024.101312

Tien-Ming Cheng , Ci-Yao Hong , Ying-Chan Liu

This study investigated the effect of tour leader playfulness on the quality of interactions between tour members and leaders, tour leader attachment, and tour member delight. The study employed a cross-level approach by considering the perspectives of both tour leaders and tour members participating in group package tours. A questionnaire survey was conducted to obtain insights from both perspectives. A total of 54 sets of samples (including 54 tour leaders and 520 tour members) were collected. The results demonstrated that tour leader playfulness had a positive effect on tour member delight, interaction quality, and tour leader attachment. Furthermore, the study validated the mediating effects of interaction quality and tour leader attachment. By integrating social exchange theory with dramaturgy theory, group dynamics, and attachment theory, this study extends the theoretical gap in research on tour guide playfulness. Practical suggestions for tourism operators and managers are also provided.

本研究调查了领队游戏性对团员与领队之间互动质量、领队依恋和团员愉悦度的影响。研究采用了一种跨层次的方法，从参加团体旅游的领队和团员的角度进行考虑。为了从这两个角度获得洞察力，我们进行了问卷调查。共收集了 54 组样本（包括 54 名领队和 520 名团员）。结果表明，领队的游戏性对团员的愉悦感、互动质量和领队依恋有积极影响。此外，研究还验证了互动质量和领队依恋的中介效应。通过将社会交换理论与戏剧理论、群体动力学和依恋理论相结合，本研究拓展了导游游戏性研究的理论空白。本研究还为旅游业经营者和管理者提供了实用建议。

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全部化学•材料生命科学医学物理工程技术环境•农林材料科学地球科学法学管理学化学环境科学与生态学计算机科学教育学经济学农林科学人文科学生物学数学物理与天体物理心理学综合性期刊其他工业工程理学历史学农学文学信息工程

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