Tourism Management Perspectives最新文献

英文中文

Designing for Co-created, memorable experiences in sustainable wine tourism: The moderating roles of eco-certification confusion and offering type 可持续葡萄酒旅游中共同创造、难忘体验的设计：生态认证混淆和提供类型的调节作用

IF 6.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2026-01-12 DOI: 10.1016/j.tmp.2025.101443

Francois Durrieu , Frederic Ponsignon , David A. Jaud , Prof. Thierry Lorey

This article examines how and when design characteristics (relational authenticity and visitor participation) influence word-of-mouth recommendations by co-creating memorable experiences in sustainable wine tourism. It also investigates the moderating effects of (1) visitor confusion about ecological certifications and (2) the type of wine tourism offering. Drawing on the S-O-R framework, we developed and tested six hypotheses using field survey data collected at three sustainability-oriented wine tourism sites offering distinct experiences. We found that experience memorability mediates the relationship between design characteristics and visitor recommendations. Moreover, eco-certification confusion and offering type partially moderate the effects of design characteristics on memorability. This study contributes to wine tourism research by: (1) identifying key design characteristics that enable the co-creation of a memorable experience and drive positive word-of-mouth; (2) demonstrating that eco-certification confusion amplifies the impact of relational authenticity on memorability; and (3) suggesting that different offerings require different design choices.

本文探讨了设计特征（关系真实性和游客参与）如何以及何时通过共同创造可持续葡萄酒旅游中令人难忘的体验来影响口碑推荐。它还调查了(1)游客对生态认证的困惑和(2)葡萄酒旅游产品的类型的调节作用。在S-O-R框架的基础上，我们利用在三个提供独特体验的可持续葡萄酒旅游景点收集的实地调查数据，开发并检验了六个假设。我们发现体验记忆性在设计特征和访问者推荐之间起中介作用。此外，生态认证混淆和提供类型部分缓和了设计特征对可记忆性的影响。本研究对葡萄酒旅游研究的贡献如下：(1)确定关键的设计特征，使共同创造难忘的体验并推动积极的口碑；(2)证明生态认证混淆放大了关系真实性对记忆性的影响；(3)建议不同的产品需要不同的设计选择。

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引用次数: 0

Can generative artificial intelligence enhance brand performance in tourism? A mixed-methods study integrating service-dominant logic, social exchange theory, and uncanny valley theory 生成式人工智能能否提升旅游品牌绩效？融合服务主导逻辑、社会交换理论、恐怖谷理论的混合方法研究

IF 6.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2026-01-01 DOI: 10.1016/j.tmp.2025.101442

Arunangshu Giri , Dipanwita Chakrabarty , Weng Marc Lim , Sachin Kumar Mangla , Linda D. Hollebeek

Generative artificial intelligence (GAI) holds transformative potential for the tourism industry, though its effects on brand performance, a critical driver of competitive advantage, remain underexplored. This study investigates the impact of GAI on brand performance in tourism, drawing on service-dominant (S-D) logic, social exchange theory, and uncanny valley theory as theoretical lenses and employing a mixed-methods approach involving interviews and surveys. Qualitative themes include GAI service design, GAI service expectation, tourist engagement, and brand performance, which collectively provide a comprehensive view of GAI’s role in tourism. Quantitative results further reveal that GAI positively influences brand performance, which evidences its impact in tourism, and that anthropomorphism moderates tourist engagement, such that GAI with greater humanlike attributes engages tourists more effectively. In turn, these insights enrich the tourism literature and offer practical guidance for tourism managers in developing future strategies involving GAI.

生成式人工智能（GAI）对旅游业具有变革潜力，尽管其对品牌绩效的影响（竞争优势的关键驱动力）仍未得到充分探索。本研究以服务主导（S-D）逻辑、社会交换理论和恐怖谷理论为理论视角，采用访谈和调查相结合的混合方法，探讨GAI对旅游品牌绩效的影响。定性主题包括GAI服务设计、GAI服务期望、游客参与和品牌绩效，这些主题共同提供了GAI在旅游业中的作用的全面视图。定量结果进一步揭示了GAI对品牌绩效的正向影响，这证明了其对旅游业的影响，并且拟人化调节了游客的参与，因此具有更大的人类属性的GAI更有效地吸引了游客。反过来，这些见解丰富了旅游文献，并为旅游管理者制定涉及GAI的未来战略提供了实践指导。

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引用次数: 0

Critiquing halal tourism: Power, piety, and the politics of gaze 批判清真旅游：权力、虔诚和凝视的政治

IF 6.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2025-12-24 DOI: 10.1016/j.tmp.2025.101420

Omar Moufakkir

This conceptual paper rethinks halal tourism through the intersecting lenses of Urry's tourist gaze, Foucault's disciplinary gaze, and the Qur'an's ethical gaze. While halal tourism is typically marketed as a culturally sensitive and religiously compliant alternative, we argue that it often reinforces commodified, performative, and externally driven expressions of Islamic piety. Drawing on tourism studies and Islamic ethics, the paper deconstructs how halal tourism reshapes religious subjectivities through visual regimes, institutional power, and internalized norms. We introduce the concept of the halalized gaze to describe how faith is often consumed as symbolic reassurance rather than lived ethical engagement. By contrast, the Qur'an's invitation to “lower the gaze” offers a moral counter-narrative that reorients tourism toward humility, introspection, and taʿāruf (knowing the Other). In theorizing the three gazes, this paper challenges dominant paradigms in faith-based tourism and calls for a reimagining of halal travel beyond visual conformity and toward ethical depth.

这篇概念性论文通过厄里的旅游凝视、福柯的纪律凝视和古兰经的伦理凝视的交叉镜头来重新思考清真旅游。虽然清真旅游通常被营销为一种文化敏感和宗教顺从的选择，但我们认为，它经常加强商业化、表演性和外部驱动的伊斯兰虔诚表达。借鉴旅游研究和伊斯兰伦理，本文解构了清真旅游如何通过视觉制度、制度权力和内化规范重塑宗教主体性。我们引入halalized凝视的概念来描述信仰是如何经常被消费为象征性的安慰，而不是活生生的道德参与。相比之下，《古兰经》对“放下目光”的邀请提供了一种道德上的反叙事，将旅游重新定位于谦卑、内省和塔伊āruf（认识他者）。在理论化这三种凝视的过程中，本文挑战了以信仰为基础的旅游的主导范式，并呼吁重新构想清真旅游，超越视觉一致性，走向伦理深度。

引用次数: 0

Perceived realism, place attachment, and residents' support and involvement: Towards resident-centric film tourism development 感知现实主义、地方依恋与居民支持与参与：面向以居民为中心的电影旅游发展

IF 6.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2025-12-23 DOI: 10.1016/j.tmp.2025.101441

Deborah Castro , Sangkyun Kim , S. Mostafa Rasoolimanesh , Songshan (Sam) Huang

This study introduces the concept of perceived realism to (film) tourism studies and examines its effect in combination with place attachment on residents' support for and involvement in film tourism development. Partial least squares structural equation modelling (PLS-SEM) and fuzzy-set Qualitative Comparative Analysis (fsQCA) were applied to a sample of 401 Barcelona residents to explore both symmetrical and asymmetrical relationships among the research constructs. The PLS-SEM revealed that events-focused external realism affects residents' support for film tourism development, while narrative realism affects their involvement in film tourism development. In addition, place attachment directly affects residents' support for and involvement in film tourism development. The fsQCA identified asymmetrical configurations among different perceived realism dimensions and place attachment in explaining residents' support for and involvement in film tourism development. The study offers practical implications for local institutional stakeholders, such as the creation of a cultural consultation film hub to get local residents involved.

本研究将感知现实主义的概念引入电影旅游研究，并结合地方依恋考察其对居民对电影旅游发展的支持和参与的影响。采用偏最小二乘结构方程模型（PLS-SEM）和模糊集定性比较分析（fsQCA）对401名巴塞罗那居民样本进行分析，探讨研究构式之间的对称和不对称关系。调查发现，以事件为中心的外部现实主义影响居民对电影旅游发展的支持，而叙事现实主义影响居民对电影旅游发展的参与。此外，地方依恋直接影响居民对电影旅游发展的支持和参与。fsQCA发现不同感知现实主义维度和地方依恋之间的不对称配置可以解释居民对电影旅游发展的支持和参与。该研究为当地机构利益相关者提供了实际意义，例如创建一个文化咨询电影中心，让当地居民参与其中。

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引用次数: 0

Identifying and measuring destination attributes contributing to cultural tourism experience 识别和测量有助于文化旅游体验的目的地属性

IF 6.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2025-12-12 DOI: 10.1016/j.tmp.2025.101444

Ganghua Chen , Shengdong Hong , Zongkun Guo , Songshan Huang

While destination attributes are known to shape tourism experiences, there is limited understanding of what specific attributes contributing to cultural tourism experience. To address this gap, the study aims to identify destination attributes contributing to cultural tourism experiences from the tourists' perspective and develop a multi-dimensional measurement scale. In-depth interviews identified the key dimensions of destination attribute. Four datasets (n = 1009) from seven Chinese cities (i.e., Guangzhou, Luoyang, Nanjing, Shanghai, Hangzhou, Suzhou, and Yangzhou) were used to validate the scale's structural, discriminant, and predictive validity. This research extends the destination attributes model and offers a conceptual framework for enhancing cultural tourism experiences. Practically, the study provides destination managers with a tool to evaluate and improve the specific attributes that influence tourists' cultural experiences.

虽然目的地属性是众所周知的塑造旅游体验，但对于哪些具体属性有助于文化旅游体验的理解有限。为了弥补这一差距，本研究旨在从游客的角度识别对文化旅游体验有贡献的目的地属性，并开发多维度的测量量表。深入访谈确定了目的地属性的关键维度。使用来自广州、洛阳、南京、上海、杭州、苏州和扬州7个城市的4个数据集（n = 1009）来验证量表的结构效度、判别效度和预测效度。本研究扩展了目的地属性模型，为提升文化旅游体验提供了概念框架。实际上，该研究为目的地管理者提供了一种评估和改进影响游客文化体验的特定属性的工具。

引用次数: 0

The nexus between local food tourism events and social sustainability: Future prospects and priorities 当地美食旅游活动与社会可持续性之间的关系：未来前景和优先事项

IF 6.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2025-11-24 DOI: 10.1016/j.tmp.2025.101430

Alicia Orea-Giner , Francesc Fusté-Forné , Louise Todd , Eerang Park

Food has increasingly taken a central role in events and festivals, and its significance in tourism has been well documented through various social and cultural perspectives. However, our understanding and the available research evidence regarding the substantial roles, contributions, and challenges of food tourism events, particularly in relation to social sustainability, remain limited. To accurately assess the development of research on food tourism events and those through the lens of social sustainability, a bibliometric analysis was conducted on studies published from 1983 to 2025, followed by a systematic literature review. The findings reveal five evolving research themes in the field: (1) food event-based experiences and tourist behavioural dynamics; (2) cultural heritage, authenticity, and embodied experiences; (3) socio-economic systems and stakeholder governance; (4) tourist profiles, motivations, and segmentation; and (5) regenerative practices and sustainability transitions. Future research prospects are explored through the in-depth review of the five progressing research themes.

食品在各种活动和节日中日益发挥核心作用，其在旅游业中的重要性已通过各种社会和文化角度得到充分证明。然而，我们对食品旅游活动的重要作用、贡献和挑战的理解和现有研究证据，特别是与社会可持续性有关的研究，仍然有限。为了准确评估食品旅游事件研究和社会可持续性研究的发展，对1983年至2025年发表的研究进行了文献计量分析，然后进行了系统的文献综述。研究结果揭示了该领域五个不断发展的研究主题：(1)基于食物事件的体验和游客行为动力学；(2)文化遗产、真实性和体现体验；(3)社会经济制度和利益相关者治理；(4)游客概况、动机和细分；(5)再生实践和可持续性转型。通过对五个进展中的研究主题的深入回顾，探讨了未来的研究前景。

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引用次数: 0

From virtual engagement to real travel intentions: A nonlinear hybrid modeling approach to VR tourism behavior 从虚拟参与到真实旅行意图：虚拟现实旅游行为的非线性混合建模方法

IF 6.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2025-11-01 DOI: 10.1016/j.tmp.2025.101423

Fuhao Tian, Jian Lv, Qingni Yuan, Bangqi Yang, Zhibin Liang, Xue Zhang, Yukang Hou, Weijie Pan

Psychological mechanisms shaping behavioral intentions in virtual tourism are examined using a dual stage modeling approach grounded in the stimulus, organism, response paradigm. A hybrid analytical framework that integrates Structural Equation Modeling (SEM) and Artificial Neural Networks (ANN) captures both linear and nonlinear relationships. Data from 573 participants in a VR museum context show that four dimensions of user engagement, including Perceived usability, Aesthetics, Novelty, and Focused attention, significantly enhance the flow experience, which in turn mediates behavioral intentions. Additionally, domain specific innovativeness, conceptualized as product possessing and information possessing innovativeness, moderates the relationship between flow and behavioral intention. ANN results confirm the model's predictive strength (RMSE = 0.012–0.017), reinforcing the effectiveness of the nonlinear hybrid approach. These findings advance theoretical insights into immersive experience and consumer behavior in digital tourism environments, and offer actionable implications for designing culturally enriched, user-centered VR experiences that foster psychological engagement and behavioral transformation.

采用基于刺激、机体、反应范式的双阶段建模方法，对虚拟旅游中形成行为意向的心理机制进行了研究。一个混合分析框架，集成结构方程建模（SEM）和人工神经网络（ANN）捕获线性和非线性关系。来自573名VR博物馆参与者的数据显示，用户参与的四个维度，包括感知可用性、美学、新颖性和集中注意力，显著增强了流体验，而流体验反过来又调节了行为意图。此外，领域特定创新（概念为产品拥有性和信息拥有性）调节了流动与行为意向之间的关系。人工神经网络结果证实了模型的预测强度（RMSE = 0.012-0.017），强化了非线性混合方法的有效性。这些发现为数字旅游环境中的沉浸式体验和消费者行为提供了理论见解，并为设计文化丰富、以用户为中心的VR体验提供了可行的启示，从而促进心理参与和行为转变。

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引用次数: 0

Driving AI-enabled transformation in small and medium tourism enterprises: The strategic and investment roles of decision makers 推动中小型旅游企业的人工智能转型：决策者的战略和投资角色

IF 6.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2025-11-01 DOI: 10.1016/j.tmp.2025.101428

Şirvan Şen Demir, Mahmut Demir

This study aims to explore how business owners and general managers perceive, evaluate, and implement AI-supported digital transformation in tourism businesses. Drawing on the Technology-Organization-Environment framework, the Diffusion of Innovations Theory, and the Upper Echelons Theory, the research employs a qualitative design based on 34 in-depth interviews with decision-makers in Türkiye's tourism sector. The findings reveal a clear role-based divergence: business owners emphasize long-term strategic value, financial prudence, and innovation leadership, whereas general managers focus on operational feasibility, workforce adaptation, and service quality continuity. These differences highlight how cognitive orientations and managerial responsibilities shape AI adoption pathways. The study advances existing literature by integrating multiple theoretical perspectives to develop a role-differentiated model of strategic change. Practically, it offers actionable insights into how tourism SMEs can align strategic vision with operational implementation to achieve sustainable digital transformation.

本研究旨在探讨企业所有者和总经理如何感知、评估和实施旅游业中人工智能支持的数字化转型。基于技术-组织-环境框架、创新扩散理论和上层梯次理论，本研究采用定性设计，基于对斯里兰卡旅游业决策者的34次深度访谈。研究结果揭示了基于角色的明显差异：企业主强调长期战略价值、财务审慎和创新领导力，而总经理则关注运营可行性、劳动力适应性和服务质量连续性。这些差异突出了认知取向和管理责任如何塑造人工智能采用途径。本研究通过整合多种理论视角，在现有文献的基础上，构建了战略变革角色分化模型。实际上，它为旅游业中小企业如何将战略愿景与运营实施结合起来，实现可持续的数字化转型提供了可行的见解。

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引用次数: 0

How rural small tourism entrepreneurs' public service motivation promotes firm performance: The mediating role of community social responsibility 乡村小旅游企业家公共服务动机对企业绩效的促进作用：社区社会责任的中介作用

IF 6.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2025-11-01 DOI: 10.1016/j.tmp.2025.101424

Zui Lan , Junbang Lan , Xueke Yang , Chingyi Yang , Lu Xiang , Yuanyuan Gong

While rural tourism is increasingly seen as a vehicle for sustainable local development, the motivational drivers behind entrepreneurs' community-oriented behaviors remain underexplored. By integrating the degrowth framework into tourism entrepreneurship, this study investigates how entrepreneurs' Public Service Motivation (PSM), as a construct rooted in the public administration field, shapes their engagement in community social responsibility (CoSR) practices and, in turn, influences firm performance. Using a mixed-methods design that combines survey data from 108 rural entrepreneurs and semi-structured interviews with 17 tea tourism business owners in Southern China, the analysis demonstrates that PSM significantly predicts CoSR, which mediates its positive impact on firm performance. Moreover, this effect is strengthened in enterprises with higher levels of business model design. The findings highlight both the theoretical relevance of cross-domain integration and the practical urgency of fostering responsible entrepreneurship in rural contexts.

虽然乡村旅游越来越被视为地方可持续发展的工具，但企业家社区导向行为背后的动机驱动因素仍未得到充分探索。通过将去增长框架整合到旅游企业家精神中，本研究探讨了企业家的公共服务动机（PSM）作为一种根植于公共管理领域的结构，如何塑造他们对社区社会责任（CoSR）实践的参与，进而影响公司绩效。采用混合方法设计，结合108名农村企业家的调查数据和17名南方茶旅游企业主的半结构化访谈，分析表明PSM显著预测CoSR，并中介其对企业绩效的积极影响。而且，这种效应在商业模式设计水平越高的企业中越明显。研究结果强调了跨领域整合的理论相关性和在农村环境中培养负责任的企业家精神的现实紧迫性。

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引用次数: 0

Broadening narratives of tourist stereotypes: How perceived cultural distance influences host–tourist interaction valence and intensity 游客刻板印象的扩展叙述：感知文化距离如何影响主人-游客互动的效价和强度

IF 6.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives

Pub Date : 2025-11-01 DOI: 10.1016/j.tmp.2025.101422

Sisi Su , Cathy H.C. Hsu

Cultural distance significantly influences tourist stereotypes, which in turn shape host–tourist interactions. However, the intricate mediation effect of stereotypes has not been thoroughly examined. This study takes an explanatory mixed-methods approach to explore the relationships among perceived cultural distance, tourist stereotypes, self-categorization, and host–tourist interactions. Qualitative interviews conducted with Hong Kong residents serve to refine the stereotypes and interaction measurements. A quantitative analysis using SEM reveals that perceived cultural distance induces positive and negative stereotypes, and while both fully mediate the effect of such distance on interaction valence, positive stereotypes partially mediate the effect on interaction intensity. The self-categorization of residents significantly moderates the effect of cultural distance on negative stereotypes. This research refines the BIAS map by delineating the dimensions of interaction intensity and valence. The results suggest that policymakers should develop differentiating strategies to optimize both interaction valence and intensity, and thus foster a welcoming environment that strengthens host–tourist connections.

文化距离显著影响游客的刻板印象，而刻板印象反过来又塑造了东道主与游客的互动。然而，刻板印象的复杂中介效应尚未得到充分的研究。本研究采用解释性混合方法探讨文化距离感知、游客刻板印象、自我分类和东道主-游客互动之间的关系。与香港居民进行的定性访谈有助于完善刻板印象和互动测量。利用扫描电镜进行定量分析发现，感知文化距离诱发了积极刻板印象和消极刻板印象，两者都完全介导了距离对互动效价的影响，而积极刻板印象部分介导了互动强度的影响。居民自我分类显著调节文化距离对消极刻板印象的影响。本研究通过描述相互作用强度和效价的维度来完善BIAS图。研究结果表明，政策制定者应制定差异化策略，优化互动的价值和强度，从而营造一个友好的环境，加强东道主与游客的联系。

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引用次数: 0

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