Developing an action-oriented performance framework for sustainability measurement in the new product development

Vanessa Nappi, T. T. Sousa-Zomer, P. Cauchick-Miguel, Henrique Rozenfeld
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Abstract

PurposeThe integration of sustainability, performance measurement and new product development (NPD) is key for aligning environmental and social objectives with business strategies. While previous research has initiated proposals for integrating sustainability into NPD or incorporating sustainability into corporate measurement systems, there is a notable deficiency in studies that comprehensively integrate these three perspectives. In this sense, this study proposes a performance framework (PF) to integrate sustainability performance indicators (PIs) into the measurement system considering the company’s NPD phases.Design/methodology/approachThe PF was developed through a literature review and action research (AR). This resulting PF was positively evaluated by the practitioners in the company.FindingsFirst, the review enabled the synthesis of an initial conceptual PF with 188 sustainability PIs and a five-step procedure. Then, the empirical results of the AR led to a new PF that presents the systematisation of the PIs database and a practice-based seven-stage approach.Research limitations/implicationsThis action-oriented research limits the extent to which this study’s findings can be generalised. Future research should apply the PF in different research designs to produce managerially relevant knowledge.Practical implicationsThis PF may provide managers with actionable knowledge that best supports the measurement system integration with sustainability PIs considering the NPD phases.Originality/valueIntegrating sustainability, performance measurement and the NPD has been recognised as critical for supporting decision-making concerning the impact of processes and products. Compared with previous frameworks, the proposed PF extends the existing literature by introducing a systematised PIs database and a novel procedure for integrating sustainability measurement throughout the NDP.
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制定以行动为导向的绩效框架,用于衡量新产品开发的可持续性
目的 整合可持续发展、绩效衡量和新产品开发(NPD)是使环境和社会目标与企业战略相一致的关键。虽然以往的研究提出了将可持续发展融入新产品开发或将可持续发展融入企业衡量系统的建议,但全面整合这三个视角的研究明显不足。从这个意义上讲,本研究提出了一个绩效框架(PF),将可持续发展绩效指标(PIs)纳入考虑到公司 NPD 阶段的测量系统。研究结果首先,通过文献综述,总结出了包含 188 个可持续发展 PI 和五步程序的初步概念性 PF。然后,AR 的实证结果产生了一个新的 PF,该 PF 将 PI 数据库和基于实践的七阶段方法系统化。未来的研究应将 PF 应用于不同的研究设计,以产生与管理相关的知识。原创性/价值将可持续性、绩效测量和新产品开发结合起来,已被认为是支持有关流程和产品影响的决策的关键。与之前的框架相比,拟议的 PF 通过引入系统化的 PIs 数据库和新颖的程序,将可持续性测量与整个 NPD 相结合,从而扩展了现有文献。
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来源期刊
CiteScore
7.90
自引率
9.70%
发文量
87
期刊介绍: ■Organisational design and methods ■Performance management ■Performance measurement tools and techniques ■Process analysis, engineering and re-engineering ■Quality and business excellence management Articles can address these topics theoretically or empirically through either a descriptive or critical approach. The co-Editors support articles that significantly bring new knowledge to the area both for academics and practitioners. The material for publication in IJPPM should be written in a manner which makes it accessible to its entire wide-ranging readership. Submissions of highly technical or mathematically-oriented papers are discouraged.
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