Mobile infrastructure quality, regulatory quality, government effectiveness: Does e-government development matter?

IF 1.1 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Electronic Journal of Information Systems in Developing Countries Pub Date : 2024-04-24 DOI:10.1002/isd2.12330
Sulemana Inusah, Adam Ibrahim Osman, Salifu Zaruk Narsam
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Abstract

There is a great deal of interest in how mobile infrastructure quality, regulatory quality, and a nation's capacity to develop efficient e-government systems affect government effectiveness. The literature ignores the part electronic government plays in either the regulatory quality-government effectiveness or mobile infrastructure quality-government effectiveness nexuses, despite the fact that existing research indicates that the effects of these factors on government effectiveness vary across nations. Secondary data for 52 African nations was extracted from World Governance Indicator (WGI), Mobile Connectivity Index (MCI), and United Nations E-government Database to empirically investigate the mediating relationship of e-governments using hypothesized model. The positivist paradigm is considered appropriate for this study because it focuses on validating and testing a hypothesized model. The results show a significant relationship between mobile infrastructure quality and e-government development, regulatory quality and e-government development, e-government and government effectiveness. However, there was no significant relationship between mobile infrastructure quality and government effectiveness. Additionally, e-government was found to mediate the relationship between regulatory quality and government effectiveness and the relationship between mobile infrastructure quality and government effectiveness. This suggests that government effectiveness is enhanced when a country is able to develop and implement a good electronic system. The successful implementation of e-governance practices offers better delivery of services to citizens, improved interactions with business, citizen empowerment through access to information, greater convenience, and cost reductions. In addition, establishing protections and legal reforms will be needed to ensure, among other things, the privacy, security and legal recognition of electronic interactions and electronic signatures.

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移动基础设施质量、监管质量、政府效率:电子政务发展重要吗?
人们对移动基础设施质量、监管质量以及一个国家发展高效电子政务系统的能力如何影响政府效能非常感兴趣。文献忽略了电子政务在监管质量--政府效能或移动基础设施质量--政府效能关系中的作用,尽管现有研究表明这些因素对政府效能的影响因国家而异。我们从世界治理指标(WGI)、移动互联指数(MCI)和联合国电子政务数据库中提取了 52 个非洲国家的二手数据,利用假设模型对电子政务的中介关系进行了实证研究。实证主义范式被认为适合本研究,因为它侧重于验证和检验假设模型。研究结果表明,移动基础设施质量与电子政务发展、监管质量与电子政务发展、电子政务与政府效能之间存在重要关系。但是,移动基础设施质量与政府效能之间没有明显关系。此外,研究还发现电子政务对监管质量与政府效能之间的关系以及移动基础设施质量与政府效能之间的关系起到了中介作用。这表明,当一个国家能够开发和实施良好的电子系统时,政府效能就会得到提高。电子政务实践的成功实施能更好地为公民提供服务,改善与企业的互动,通过获取信息增强公民的能力,带来更大的便利,并降低成本。此外,还需要建立保护措施和进行法律改革,以确保电子互动和电子签名的隐私、安 全和法律认可。
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CiteScore
3.60
自引率
15.40%
发文量
51
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