Electronic Journal of Information Systems in Developing Countries最新文献

We investigate the moderating effect of an indigenous Indonesian concept, kekeluargaan (kinship ties and obligations), on the digital transformation (DT) of the warung, a traditional family microbusiness in Indonesia. Our study is structured as a multi-case study: we assessed how five warungs, to varying degrees, engaged in DT. Socio-technical systems theory guides the data collection via semi-structured interviews and observations. The data is analyzed through codification to look for themes and patterns from the multiple units of analysis. The findings show that the growth mindset of warung owners influences how they solve business problems, ensure operational efficiency, and increase profit. Some create an effective structure in operating their warung by working with their family members. Owners with a high technology mindset successfully learn and adapt the technology. We theorize that kekeluargaan plays a moderating role for the owner where technology-related tasks are concerned. We found that when kekeluargaan is present, it positively moderates the owner's engagement in technology-related tasks. However, when kekeluargaan is absent, the moderating effect is low. The findings extend the literature on DT for microbusinesses with indigenous cultural factors that should be considered to successfully transform a traditional business.

State corporations in Kenya are installing systems to provide real-time data to enhance decision making, customer base growth, and revenue generation. However, these organizations must still determine their readiness for big data analytics. User readiness as a determinant for use of big data analytics in developing countries like Kenya has received limited coverage in literature. Yet, successful implementation necessitates users' preparedness and willingness to use the technology. Grounded theory was used in this study, which involved eight state corporations in Kenya. Four categories emerged from the data: user attributes, change management, ICT competence, and decision-making culture. The proposed interventions to improve user readiness are top leadership support, user engagement, change management strategies, capacity-building programs, and data governance. The article contributes to literature by exploring the gap between user readiness and use of big data analytics in state corporations in Kenya. It additionally offers practitioners, decision-makers, and government officials in developing countries, factors that can increase use of big data analytics.

In this paper, we explore women's use of ICTs in urban Afghanistan in the period between 2015 and 2022 to examine the changing gender dynamics of ICT access and usage in the context of expanding opportunities for women's education and employment (2015–2020) and different forms of crises, including the COVID19 pandemic (2020–2021) and political takeover by the fundamentalist and violent Taliban regime (2021–2022). Drawing on feminist theorization of empowerment and using a mixed methods study of 817 questionnaires (2015) and observation data (2015–2022) allows us to make visible the contingent and unintended dynamics of the relationship between women's empowerment and ICTs, especially in conflict zones. These findings contribute to ongoing debates on gender, empowerment and ICTs by emphasizing the multifaceted nature of technology adoption and usage, the significance of education in overcoming barriers, and the evolving role of ICTs, especially for women, in the face of radical political changes and crises.

This study examines information technology (IT) adoption effects on the performance of small and medium enterprise (SMEs) in emerging markets and developing economies and how the locational challenges faced by rural SMEs could be reduced by IT adoption. Using 8466 firm-level data from the 2022/2023 World Bank enterprise survey from 13 countries, across Europe and Central Asia, Latin America, Southeast Asia, South Asia, and Sub-Saharan Africa, we used the entropy balancing technique and tested the effects of IT adoption on the relationship between remoteness and firm performance. Our results show that IT adoption positively affects firm performance and moderates the remoteness-performance relationship, indicating that IT adoption reduces the rural penalty faced by remote firms. These findings imply that modern firms with sophisticated production methods outperform traditional ones; therefore, adopting information technology would benefit traditional rural firms.

As a new entrant in the Philippine Cancer Health Information Network, the Philippine Cancer Center (PCC) was pushed to establish the National Cancer Registry as mandated by the National Integrated Cancer Control Act (NICCA). The researchers used a rapid review and rapid realist review approaches which made use of evidence from literature and data from 43 key informant interviews and FGDs to create the National Cancer Registry Development Plan. The results were summarized using a cancer data process flow diagram, context-view system architecture model, and logic models detailing the roadmap plans for the next 10 years. The study was able to show how the development of a national cancer registry plan that seeks to unite existing population-based cancer registries (PBCRs) and hospital-based cancer registries (HBCRs) is only possible through extensive collaboration and effective stakeholder engagement. Using an evidence-based approach with expert knowledge and validation, the Philippine National Cancer Registry Development Plan was created, an example of an e-health policy making process from which other developing countries can learn from.

Despite various government initiatives and substantial unutilized funds in the Indian Universal Service Obligation Fund (USF), a significant population in rural and remote areas still lack broadband services due to inadequate consideration for demographic and geographical challenges in planning and implementation strategies, mainly stemming from focus on quick electoral benefits, favoritism, organizational politics and a sense of indifference. This study employs a multiple-case approach to analyze the USF institution using the proposed integrated organizational learning framework, offering a novel perspective. The proposed framework identifies factors influencing effective outcomes and provides a comprehensive assessment of cross-project learning culture within the organization. Additionally, by unveiling systemic deception and hidden intentions, the application of this framework may act as a deterrent to improper practices, contributing to an improved outlook for future projects. Our analysis reveals that despite encountering distinct experiences and outcomes in different initiatives, the USF has missed opportunities to fully leverage lessons learned and avoid repeating past mistakes. To bolster the efficacy of future projects, we propose that the USF adopt a proactive organizational learning strategy involving thorough evaluations and analyses of past projects by experts. This process should aim to extract key lessons, challenges, and best practices, culminating in establishing a repository of learnings. Regularly updating and utilizing this repository can foster a culture of continuous improvement and informed decision-making. Such an approach can improve project delivery across traditional metrics of time, cost, and quality and maximize benefits delivered to beneficiaries.

Banking organizations improve innovation performance by recognizing rare strategic assets and efficient use of information systems. This study explored the role of information systems in enhancing internal operational effectiveness and leveraging firm capabilities for strategic positions. Using a mixed-method design, 11 participants in six banking organizations in Ghana were interviewed to gather data. The results indicate IT contribution, organizational learning, and IS-related human are the most significant attributes that positively impact innovation performance. Corroborating qualitative and experimental results identified new products, improved operational processes, improved product functionalities, and innovation strategy as the key innovation performance factors. While the information systems strategic assets have minimal effect, the enabling role of information systems has a moderate impact on innovation performance. In contrast to either information systems strategic assets or the enabling role of information systems alone, the results show their complimentary effect on innovation performance is considerably higher.

The manufacturing sector, energy sector, and mobility businesses can all benefit from the use of emerging technology. A crucial part of modernizing industries is utilizing emerging technologies. This research aimed to examine how the Global South can adopt and maximize emerging technology opportunities. The research was qualitative in nature, and the focus was on economies in the Global South. Random sampling to select 40 economies from the four continents that fall under the Global South which were Africa, Asia and the Pacific, the Arab Region, Latin America, and the Caribbean. Research articles on the subject matter were collected from Google Scholar and other online repositories. Document analysis was used under the data analysis section. This research aimed to examine how the Global South can adopt and maximize emerging technology opportunities. The research findings described challenges, such as poor technological policies, high prices, and taxation, a lack of financial resources, a lack of information and communication technology (ICT) infrastructure and limited experts, digital illiteracy, and how illicit financial flows adversely affect the Global South's ability to tap into emerging technologies. In terms of policy recommendations, it was suggested that the Global South needs to design and implement robust ICT policies, mobilize financial resources, and invest in research and development. These policies must be implemented in the primary, secondary, and tertiary sectors to ensure meaningful benefits of using emerging technologies.

Having emphasized upon the potential benefits of Open Government Data (OGD) initiatives via value derivation and innovation pursuits of the stakeholders, it falls in place to complement this line of OGD research in the specific case of Tanzania, a developing country, to support the inferences. Specifically, it is important to understand the manner in which OGD VCC-one of the hinges of OGD initiatives- and OGD VCD-a possible fall out of OGD initiatives-happens to pass. Thus, a content analysis of the interviews of 15 public officials and managers associated directly with the management and operationationalization of OGD initiatives is being done to arrive at the conclusions. Thus, the interviewees aver that OGD Value Co-creation (VCC) may be facilitated on top-priority bases by consistent marketing efforts by the government as also the partnerships with the key stakeholders of the OGD ecosystem, and, among the prominent Value Co-Destruction (VCD) factors may be counted the issues linked with data privacy and resource restriction. Literature on OGD VCC is at a nascent stage and the one on OGD VCD is evolving. As an atypical empirical validation case vis-a-vis the emerging OGD VCC-VCD research, the study is an additional contribution to the extant literature with specific reference to the developing country's experiences.

This study takes into account the pre and post experiences of the healthcare consumer in a developing country context regarding the use of digital technologies in receiving healthcare services. The study proposes a conceptual framework which suggests that the digitalization of healthcare services may present both tangible and intangible outcomes to the healthcare consumer. Underpinned by the SERVQUAL model, this study adopts a qualitative approach to explore the pre and post-digitalization experiences of healthcare consumers in Ghana. Findings reveal that seven out of the nine dimensions used in the study's assessment gave positive outcomes on the consumers' post-digitalization experiences, despite claims of the social inequalities that characterize developing countries (DCs) like Ghana. The study further reveals how the patient-centered eHealth concept which is gaining considerable attention in Information Systems (IS) healthcare research, has not been fully adopted in some DC contexts. This study presents both practical and theoretical implications for all relevant stakeholders within the healthcare ecosystem.