Onboarding Model to Integrate Newcomers into Scrum Team at an Insurance Company

Jurnal Sistem Informasi Pub Date : 2024-04-04 DOI:10.21609/jsi.v20i1.1390

Pramudya Mahardhika, Kodrat Mahatma, E. K. Budiardjo, Shinta Dewi Larasati

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Abstract

PT XYZ applies the Scrum framework to meet application’s user demands quickly. The average percentage of IT employee turnover that occurred at PT XYZ from 2020 to 2022 was 14.5%. Every time a company recruits a new employee, the company must help that employee to adapt the Scrum method used for the company's system development process. However, PT XYZ information technology division does not yet have a specific onboarding method to help new employees adapt to the implementation of Scrum effectively without disrupting the ongoing sprint. Qualitative methods are used in the case study to collect data from a hybrid working Scrum team through interviews. The interview data was analyzed thematically with a determined model from an existing onboarding theory. Onboarding practices and adjustments are described and delivered consisting of onboarding activities, newcomer adjustments, and workplace adjustments. A combination of general and specific onboarding practices related to agile helps the successful onboarding of new members to a Scrum team. A practical guide is also described to improve successful onboarding practices into Scrum teams.

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保险公司新人融入 Scrum 团队的入职培训模式

PT XYZ 采用 Scrum 框架快速满足用户的应用需求。2020 年至 2022 年，PT XYZ 的 IT 员工平均流失率为 14.5%。每当公司招聘一名新员工时，公司都必须帮助该员工适应公司系统开发流程中使用的 Scrum 方法。然而，PT XYZ 信息技术部门尚未制定具体的入职培训方法，以帮助新员工在不影响正在进行的冲刺的情况下有效适应 Scrum 的实施。案例研究采用定性方法，通过访谈从一个混合工作的 Scrum 团队收集数据。根据现有的入职培训理论确定的模型，对访谈数据进行了专题分析。入职实践和调整包括入职活动、新人调整和工作场所调整。与敏捷相关的一般入职实践和特定入职实践相结合，有助于 Scrum 团队新成员的成功入职。此外，还介绍了如何改进 Scrum 团队成功入职实践的实用指南。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Jurnal Sistem Informasi

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12 weeks