Medical communication, internalized “good mother” norms, and feminist self-identification as predictors of maternal burnout

Daisy Milman, Miglena M. Sternadori
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Abstract

A rarely studied source of psychological discomfort for mothers is the communication received from medical professionals in the context of pregnancy, childbirth, the postpartum period, and pediatric care. To address this gap, we examined mothers’ recollections of medical communications that influenced their perceived stress levels in the context of good-mother normativity. We also explored how recollections of feedback on mothering in medical settings were associated with internalization of good-mother expectations, maternal burnout, length of motherhood, and feminist self-identification.We collected the data through an online survey administered by a company that pre-establishes business relationships with potential survey takers. The survey-takers were 254 self-identified mothers, who answered open-ended questions about their recollections of medical communications related to good-motherhood norms. The participants also completed measures of maternal burnout, internalized good mother expectations, and feminist self-identification, and answered demographic questions such as age, education, number of children, and how long they had been mothers.Participants who recalled discomfort-inducing medical communications that directly or indirectly referenced motherhood norms reported higher levels of internalized good-mother expectations and maternal burnout. A process model showed that the frequency of recalled medical communications, length of motherhood, and feminist self-identification moderated the relationship between the degree of internalization of good-mother expectations and maternal burnout. A significant association emerged between feminist self-identification and the recalled frequency of interactions with medical professionals that increased mothers’ perceived stress stemming from good-mother normativity.The findings of this study contribute to self-discrepancy theory as it relates to the social construction of mothers’ identities by focusing on whether and how often medical professionals reinforce or challenge good-mother social expectations. Another theoretical contribution of this study is that values and beliefs, such as feminist self-identification, can affect the recall of communications about social norms and are significantly associated with levels of internalized expectations and resulting burnout. In terms of practical implications, our findings suggest that medical professionals should be mindful of how they assess patients through the lens of the good-mother norms and also consider addressing the discomfort stemming from such normativity by asking mothers about their perceptions of social expectations and addressing unrealistic beliefs that aggravate mothers’ sense of self-discrepancy.
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医疗沟通、内化的 "好母亲 "规范和女权主义者的自我认同是预测产妇职业倦怠的因素
在怀孕、分娩、产后和儿科护理过程中,医务人员与母亲的沟通是造成母亲心理不适的一个很少被研究的原因。为了填补这一空白,我们研究了母亲们对医疗沟通的回忆,这些沟通影响了她们在好母亲规范化背景下的压力水平。我们还探讨了在医疗环境中对母亲的反馈的回忆如何与好母亲期望的内化、母亲的职业倦怠、做母亲的时间长短以及女权主义者的自我认同相关联。我们通过在线调查收集数据,调查由一家预先与潜在调查者建立业务关系的公司进行。调查对象是 254 位自我认同的母亲,她们回答了开放式问题,内容涉及她们对与良好母性规范相关的医疗沟通的回忆。参与者还完成了关于产妇职业倦怠、内化的好母亲期望和女权主义者自我认同的测量,并回答了年龄、教育程度、孩子数量和做母亲的时间等人口统计学问题。回忆起直接或间接提及母亲规范的令人不适的医疗沟通的参与者报告了较高水平的内化的好母亲期望和产妇职业倦怠。一个过程模型显示,回忆医疗沟通的频率、做母亲的时间长短以及女权主义者的自我认同调节了好母亲期望的内化程度与母亲职业倦怠之间的关系。女性主义自我认同与回忆起的与医务人员的互动频率之间存在着重要的关联,这种关联增加了母亲们因好母亲规范性而感知到的压力。本研究的发现有助于自我矛盾理论,因为它与母亲身份的社会建构有关,重点在于医务人员是否以及如何经常强化或挑战好母亲的社会期望。本研究的另一个理论贡献是,价值观和信念(如女权主义者的自我认同)会影响对社会规范沟通的回忆,并与内化期望的水平和由此产生的职业倦怠密切相关。就实际意义而言,我们的研究结果表明,医务人员应注意如何通过好母亲规范的视角来评估患者,并考虑通过询问母亲们对社会期望的看法,以及解决那些加剧母亲自我矛盾感的不切实际的信念,来消除这种规范性所带来的不适感。
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