Inside a corporate affairs conference: the race for a social license

Katherine Cullerton, D. Patay
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Abstract

A consequence of corporate influence on public policy is the potential for negative impacts on population health. Consequently, it is imperative that public health advocates and scholars stay abreast of emerging corporate practices designed to influence regulatory measures aimed at safeguarding health. To identify these emerging practices, we attended a national corporate affairs conference to identify tactics and gain insights from the range of commercial actors presenting at the event.An observational design was used for the research. This involved observation of senior executives presenting at a national corporate affairs conference in Australia in 2023. The collected data was inductively and thematically analyzed by the authors.Our findings revealed that the foremost concern for corporations was maintaining a “social license to operate.” Notably, corporate actors perceived social media as a critical threat to social license as it can rapidly sway public opinion against them. Strategies identified for preserving social license included building relationships with the public and civil society, leveraging AI-driven data services to monitor and effectively respond to perceived threats, to convert dissenters into advocates, and applying the narrative of value creation and stakeholder capitalism.This study contributes valuable insights for public health advocates and scholars by shedding light on the mechanisms employed by corporations to counteract regulatory measures. These mechanisms include using stakeholder capitalist narratives to frame and reframe discussion and debate, engaging dissenters to convert them into advocates, and leveraging partnerships to camouflage actions and build social license halos. It also revealed the unprecedented power and new platforms that previously weak actors now have via social media. The observations from the conference offer a nuanced understanding of corporate strategies, enabling advocates to effectively challenge prevailing narratives that may undermine public health initiatives.
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企业事务会议内幕:争夺社会许可证
企业对公共政策施加影响的一个后果是可能对人口健康产生负面影响。因此,公共卫生倡导者和学者必须随时了解企业旨在影响旨在保障健康的监管措施的新做法。为了确定这些新出现的做法,我们参加了一次全国性的企业事务会议,以确定各种策略,并从出席会议的一系列商业参与者那里获得见解。研究采用了观察法,即观察高级管理人员在 2023 年澳大利亚全国企业事务会议上的发言。作者对收集到的数据进行了归纳和主题分析。我们的研究结果表明,企业最关心的问题是保持 "社会运营许可"。值得注意的是,企业行为者认为社交媒体是对社会许可的严重威胁,因为它可以迅速左右公众舆论,使其对企业不利。为维护社会许可而确定的策略包括:与公众和民间社会建立关系,利用人工智能驱动的数据服务来监测和有效应对感知到的威胁,将持不同意见者转变为拥护者,以及应用价值创造和利益相关者资本主义的叙事方式。这些机制包括利用利益相关者资本主义叙事来构建和重构讨论和辩论的框架,让持异议者参与进来以将其转化为拥护者,以及利用合作伙伴关系来掩盖行动并建立社会许可光环。会议还揭示了以前弱小的参与者现在通过社交媒体所拥有的前所未有的力量和新平台。会议的观察结果使人们对企业战略有了细致入微的了解,从而使倡导者能够有效地挑战可能会破坏公共卫生倡议的流行说法。
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