{"title":"Through the looking glass: Extending the “satisfaction mirror” in thirty-nine countries","authors":"Kenneth J. Meier, William G. Prince, Seung-Ho An","doi":"10.1080/10967494.2024.2335987","DOIUrl":null,"url":null,"abstract":"This article examines the “satisfaction mirror” hypothesis of a link between employee job satisfaction and client satisfaction, which has been studied in the business literature but remains relativ...","PeriodicalId":2,"journal":{"name":"ACS Applied Bio Materials","volume":null,"pages":null},"PeriodicalIF":4.6000,"publicationDate":"2024-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"ACS Applied Bio Materials","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1080/10967494.2024.2335987","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"MATERIALS SCIENCE, BIOMATERIALS","Score":null,"Total":0}
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Abstract
This article examines the “satisfaction mirror” hypothesis of a link between employee job satisfaction and client satisfaction, which has been studied in the business literature but remains relativ...
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