Healing experiences at resort hotels (HERH): Conceptualization and scale development

IF 9.9 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM International Journal of Hospitality Management Pub Date : 2024-05-07 DOI:10.1016/j.ijhm.2024.103749

Chyong-Ru Liu , Yao-Chin Wang , Tonny Menglun Kuo , Cheng-Hsiung Tsui , Hsuan Chen

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Abstract

Anchored in healing experiences literature and therapeutic landscapes theory, this study aims to develop a Healing Experiences at Resort Hotels (HERH) scale. Study 1 comprises an extensive review and culminates in the initial identification of five dimensions. Subsequent intensive interviews with ten interviewees yield 170 statements, which are refined into 26 items spanning five dimensions. In Study 2, through exploratory structural equation modeling using 280 survey responses, results are refined to 22 items across four dimensions: sensory healing, social healing, wellness and cultural healing, and natural healing. With another 574 survey responses, Study 3 then confirms the scale’s reliability, construct and discriminant validity, and criterion-related validity. This four-dimensional 22-item HERH scale constitutes a groundbreaking effort to create a comprehensive scale for healing experiences at resort hotels. As a practical tool, the HERH can be applied by hoteliers to evaluate the quality of healing experiences at resort hotels.

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度假酒店的疗养体验（HERH）：概念化和量表开发

本研究以疗养体验文献和治疗景观理论为基础，旨在开发度假酒店疗养体验量表（HERH）。研究 1 包括广泛的综述，最终初步确定了五个维度。随后对十位受访者进行了深入访谈，得出了 170 项陈述，并将其细化为横跨五个维度的 26 个项目。在 "研究 2 "中，通过对 280 份调查问卷进行探索性结构方程建模，将结果细化为横跨四个维度的 22 个项目：感官治疗、社会治疗、健康与文化治疗以及自然治疗。然后，研究 3 利用另外 574 份调查反馈，确认了量表的可靠性、构建和判别效度以及标准相关效度。这个由 22 个项目组成的四维 HERH 量表是为度假酒店疗养体验创建一个综合量表的开创性努力。作为一种实用工具，酒店经营者可以使用 HERH 来评估度假酒店疗养体验的质量。

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来源期刊

International Journal of Hospitality Management HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

21.20

自引率

9.40%

发文量

218

审稿时长

85 days

期刊介绍： The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation. In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field. The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.