Implementation of a mobile app (iMPAKT) for improving person-centredness in nursing and midwifery practice: Protocol for a multi-methods evaluation study

Abstract

The iMPAKT App has been developed as a digital tool for implementing and measuring person- centredness in nursing and midwifery practice. Despite its potential usefulness for the collection of person-centred measures, appropriate strategies are required to enhance the implementation of the app. To better understand the factors affecting adoption and maintenance, this protocol describes a multi-methods study to examine the experience of using the iMPAKT App in different contexts and settings. A convergent, multiple-methods approach will be used. Nurses and midwifes working in teams at different study sites in the UK and Australia will use the app during two, six-week cycles of data collection. Qualitative interviews and focus groups, guided by the Consolidated Framework for Implementation Research (CFIR) will be used to explore individual responses, views and experiences around acceptability and engagement with the app, and to examine variations in contexts. Quantitative data will be gathered on the number of person-centred measures recorded during the data collection cycles and using the System Usability Scale. Results will help to develop an understanding of the determinants and processes underpinning successful implementation, and inform further research to develop tailored implementation strategies, aimed at facilitating large scale collection of data on person- centred measures using the iMPAKT App.