How does the proenvironmental behavior of rural B&B customers develop from a sensescape perspective?

IF 9.9 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM International Journal of Hospitality Management Pub Date : 2024-05-09 DOI:10.1016/j.ijhm.2024.103776
Xingxing Peng , Meixin Liu , Xiaorong He
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Abstract

Customers’ proenvironmental behaviors (PEBs) are important in the sustainable development of rural bed and breakfasts (B&Bs). This study uses a mixed research approach based on embodied cognitive theory and a stimulusorganismresponse (SOR) framework to explore the mechanism of the influence of the sensescape on customers’ PEBs based on a case study of rural B&Bs in China. The results show that (1) four dimensions of the sensescape, but not the tastescape, have a direct positive effect on customers’ PEBs and that the visualscape has the greatest direct effect; and (2) place attachment and mental restoration respectively play mediating roles in the relationship between the sensescape and customer PEBs. This study has theoretical and practical implications.

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从感官景观的角度看,乡村民宿顾客的环保行为是如何形成的?
顾客的亲环境行为(PEBs)对于乡村民宿(B&Bs)的可持续发展非常重要。本研究采用基于具身认知理论和刺激-组织-反应(SOR)框架的混合研究方法,以中国乡村民宿为案例,探讨感官景观对顾客亲环境行为的影响机制。结果表明:(1)感官景观的四个维度(而非味觉景观)对顾客的 PEBs 有直接的正向影响,其中视觉景观的直接影响最大;(2)场所依恋和心理修复分别在感官景观与顾客 PEBs 的关系中发挥中介作用。本研究具有理论和实践意义。
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来源期刊
International Journal of Hospitality Management
International Journal of Hospitality Management HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
21.20
自引率
9.40%
发文量
218
审稿时长
85 days
期刊介绍: The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation. In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field. The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.
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