Change-readiness instrument for library managers: development and analysis of a scale

IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Library Management Pub Date : 2024-05-13 DOI:10.1108/lm-08-2023-0086
Efren Torres Jr., Christine Abrigo
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引用次数: 0

Abstract

Purpose

This study focuses on developing a scale that encompasses aspects of readiness to change by library management in dealing with the next normal scenario in libraries. It investigates measuring change readiness in terms of library service operations, workflows, administration, programs and spaces, which can give an overview of a library institution's preparedness to meet new roles and expectations.

Design/methodology/approach

The descriptive quantitative research was employed using a two-phase approach. It attempts to design an instrument referred to as change-readiness instrument for library managers (CRILM), which was derived from an original self-developed questionnaire consisting of a 20-item readiness-for-change attributes. Validity and reliability of CRILM were tested using Exploratory Factor Analysis and Cronbach’s Alpha. Sample size calculation was employed to determine the required number of subjects to participate in the study. Library managers who are head librarians from different types of libraries were the target samples. Content validation of the items was conducted for suitability and context.

Findings

CRILM was tested both valid and reliable. The initial results yielded from the respondent sample indicated that CRILM is deemed suitable for measuring change-readiness among library managers and libraries. The factor-analyzed items were grouped into three subscales based on their characteristics, namely, flexibility in work and services, learning support readiness and adaptive to changing service environments.

Research limitations/implications

CRILM covered the major domains and constructs of change readiness in the context of a library setting. However, the scale should be subjected to further testing and use by a wider target group to strengthen its usability and confidence level. Item analysis was not employed.

Practical implications

The results of the study offer help to library managers in assessing the readiness of their organizations to effectively manage change and be future-ready.

Originality/value

This study attempts to bridge the gap in readiness-for-change instruments by introducing a scale in the library service environment as a potential contribution in the practice of library management.

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图书馆管理人员变革准备工具:量表的开发与分析
目的 本研究的重点是制定一个量表,涵盖图书馆管理层在应对图书馆下一个正常情况时的变革准备情况。本研究从图书馆服务运营、工作流程、行政管理、项目和空间等方面来衡量变革的准备程度,从而全面了解图书馆机构为满足新角色和新期望所做的准备。它试图设计一种被称为 "图书馆管理人员变革准备工具"(CRILM)的工具,该工具源自最初自行开发的调查问卷,其中包括 20 个变革准备属性项目。使用探索性因子分析和 Cronbach's Alpha 检验了 CRILM 的有效性和可靠性。样本量计算用于确定参与研究的所需受试者人数。目标样本是来自不同类型图书馆的图书馆馆长。对项目的内容进行了验证,以确保其适用性和背景。受访样本的初步结果表明,CRILM 适合用于测量图书馆管理人员和图书馆的变革准备程度。经过因子分析的项目根据其特点被分为三个子量表,即工作和服务的灵活性、学习支持准备度和对不断变化的服务环境的适应性。然而,该量表应在更广泛的目标群体中进一步测试和使用,以加强其可用性和可信度。本研究的结果有助于图书馆管理人员评估其组织在有效管理变革和为未来做好准备方面的就绪程度。
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来源期刊
Library Management
Library Management INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
2.70
自引率
15.40%
发文量
30
期刊介绍: ■strategic management ■HRM/HRO ■cultural diversity ■information use ■managing change ■quality management ■leadership ■teamwork ■marketing ■outsourcing ■automation ■library finance ■charging ■performance measurement ■data protection and copyright As information services become more complex in nature and more technologically sophisticated, managers need to keep pace with innovations and thinking in the field to offer the most professional service with the resources they have.
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