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Analysis of the library quality assurance system in supporting international accreditation of department at Sebelas Maret University, Surakarta, Indonesia 印度尼西亚苏腊卡尔塔 Sebelas Maret 大学图书馆质量保证系统在支持部门国际认证方面的分析
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-09-17 DOI: 10.1108/lm-09-2023-0090
Sri Utari, Sri Anawati, Argyo Demartoto, Tri Hardian Satiawardana, Novel Adryan Purnomo
<h3>Purpose</h3><p>Library quality assurance systems are collaborative governances that facilitate the presentation of data on international accreditation of departments, which contains data on services, human resources, library facilities and infrastructure. This research analyzes the supporting and inhibiting factors and the advantages of the library quality assurance system in supporting international accreditation of departments at Sebelas Maret University (UNS) Surakarta, Indonesia using Talcott Persons' theory of structural functionalism.</p><!--/ Abstract__block --><h3>Design/methodology/approach</h3><p>Primary data in exploratory research and action research obtained from the Quality Assurance Team at the university level under the Educational Quality Assurance and Development Institute (LPPMP), the Quality Assurance Unit (UPM) at the faculty level and the Quality Control Group (GKM) at the department, librarian and academic community levels. Supporting informants are international assessor practitioners. Data validation using source triangulation, namely information obtained through different sources, and method triangulation through different methods. Data obtained from library studies, observations, Focus Group Discussions (FGD), documentation and interviews with staff, library leaders, lecturers from departments that have and will carry out international accreditation and UNS students and analyzed interactive analysis models, namely data reduction, data presentation and concluding.</p><!--/ Abstract__block --><h3>Findings</h3><p>The research results show that the UNS Library quality assurance system facilitates higher education organizations, such as bachelor's, master's and doctoral departments at UNS; search and presentation of international accreditation data. Supporting factors include the availability of digital library systems, online catalogs (UNSLA), e-journal and e-book databases, library websites and library data links for accreditation; facilities and infrastructure consist of indoor-outdoor study rooms; library social media; Self Access Terminal room; facilities for international students; involvement of librarians in international internships/conferences, librarians who have had competency tests and certification; librarians pursuing doctoral degree and support for student interns in system development. Inhibiting factors include the unavailability of programmers and dependence on UNS Information and Communication of Technology Unit. The benefits of the department quality assurance system include accelerating and improving the organization's quality and presentation of international accreditation data for departments at UNS.</p><!--/ Abstract__block --><h3>Originality/value</h3><p>This type of qualitative research with an exploratory approach takes library study data, observations and in-depth interviews with library staff and quality assurance of departments. The informants were selected using purposive sampling,
目的 图书馆质量保障体系是一种协作治理机制,有助于展示各院系的国际认证数据,其中包括服务、人力资源、图书馆设施和基础设施等方面的数据。本研究采用塔尔科特-普森斯(Talcott Persons)的结构功能主义理论,分析印度尼西亚苏腊卡尔塔塞贝拉斯马雷特大学(UNS)图书馆质量保障系统在支持院系国际认证方面的支持因素、抑制因素和优势。设计/方法/途径探索性研究和行动研究的主要数据来自教育质量保证与发展研究所(LPPMP)下属的大学一级质量保证小组、院系一级质量保证单位(UPM)以及系、图书馆员和学术界一级质量控制小组(GKM)。辅助信息提供者为国际评估师从业人员。数据验证采用来源三角测量法,即通过不同来源获取信息,以及通过不同方法进行方法三角测量。从图书馆研究、观察、焦点小组讨论(FGD)、文献以及与工作人员、图书馆领导、已开展和将开展国际评审的院系的讲师以及 UNS 学生的访谈中获取数据,并通过交互式分析模型进行分析,即数据还原、数据展示和结论。研究结果研究结果表明,UNS 图书馆质量保证体系促进了高等教育组织,如 UNS 的学士、硕士和博士院系;国际评审数据的搜索和展示。支持性因素包括数字图书馆系统、在线目录(UNSLA)、电子期刊和电子书籍数据库、图书馆网站和图书馆数据链接的可用性;设施和基础设施包括室内外自习室、图书馆社交媒体、自助终端室、国际学生设施、图书馆员参与国际实习/会议、图书馆员通过能力测试和认证、图书馆员攻读博士学位以及支持实习生参与系统开发。阻碍因素包括缺乏程序员和对联合国系统信息和通信技术股的依赖。部门质量保证系统的益处包括加快和提高组织的质量,并为 UNS 各部门提供国际认证数据。根据研究的需要和兴趣,采用目的性抽样法选择信息提供者。本研究还采用了行动研究法,由质量保证部门、图书馆员和学者合作完成。行动研究是一种集体自我反思的形式,涉及一系列日常活动,包括研究、诊断、规划、实施、监督以及建立评估与自我发展之间的必要关系等过程。研究对象是指将在研究中讨论的事物所产生的结论。本研究的对象是联合国系统图书馆的质量保证。原始数据来自 LPPMP 下的大学一级质量保证小组、院系一级的质量保证单位(UPM)以及系、图书馆员和学术界一级的质量控制小组(GKM)。辅助信息提供者是国际评估员从业人员。数据收集将采用观察、深入访谈、焦点小组讨论(FGD)和文献记录等方法。为确保数据的有效性,将采用来源三角测量法,即通过不同来源获取信息,以及通过不同方法进行方法三角测量,例如,访谈与观察或 FGD。采用互动分析模式进行数据分析,即数据还原、数据展示和结论。本研究在 UNS 图书馆进行,研究对象是塞贝拉斯马雷特大学所有已经和将要接受国际认证的院系。
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引用次数: 0
Digitalization for enhancing reading habits: the improved hybrid book recommendation system with genre-oriented profiles 数字化促进阅读习惯的养成:改进后的混合图书推荐系统与流派导向型档案
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-08-05 DOI: 10.1108/lm-03-2024-0030
Onur Dogan, Emre Yalcin, Ouranıa Areta Hiziroglu

Purpose

Reading habit plays a pivotal role in individuals' personal and academic growth, making it essential to encourage among campus users. University libraries serve as valuable platforms to promote reading by providing access to a diverse range of books and resources. Recommending books through personalized systems not only helps campus users discover new materials but also enhances their engagement and satisfaction with the library’s offerings, contributing to a holistic learning experience.

Design/methodology/approach

This study presents a web-based solution, the Web-Based Hybrid Intelligent Book Recommender System (W_HybridBook), as a solution that addresses challenges like cold start issues and limited scalability by factoring in user preferences and item similarities in generating book recommendations. The paper improves the traditional hybrid system using Genre-Oriented Profiles (GOPs) instead of original rating profiles of users when determining similarities between individuals. Consumption-based genre profiles (W_HybridBook-CBP) are created by assessing whether an item has received any ratings in the dataset, and vote-based genre profiles (W_HybridBook-VBP) are generated by considering the genre categories based on the magnitude of the user’s rating.

Findings

The comparative results indicated that users are quite satisfied with the recommendations generated by W_HybridBook-VBP profiling, with an average rating of 4.0633 and a precision value of 0.7988. W_HybridBook-VBP is also the fastest way with respect to the algorithm and recommendation run time.

Originality/value

The proposed W_HybridBook has been then enhanced by adopting two user profiling strategies to boost the similarity calculation process in the recommendation generation phase. This system provides ranking-based recommendations by mainly integrating well-known collaborative and content-based filtering strategies. A dataset has been collected by considering the preferences of both users and academics at Izmir Bakircay University, which is one of the universities with the highest number of books per student. More importantly, this dataset has been released and become publicly available for future research in the recommender system field.

目的 阅读习惯对个人的个人成长和学业发展起着举足轻重的作用,因此必须鼓励校园用户养成阅读习惯。大学图书馆是促进阅读的重要平台,可提供各种书籍和资源。通过个性化系统推荐图书不仅能帮助校园用户发现新资料,还能提高他们对图书馆提供的服务的参与度和满意度,从而促进全面的学习体验。本研究提出了一种基于网络的解决方案--基于网络的混合智能图书推荐系统(W_HybridBook),该解决方案通过在生成图书推荐时考虑用户偏好和项目相似性,解决了冷启动问题和有限的可扩展性等难题。本文改进了传统的混合系统,在确定个体之间的相似性时,使用面向流派的配置文件(GOPs)代替用户的原始评分配置文件。基于消费的流派特征(W_HybridBook-CBP)是通过评估一个项目在数据集中是否获得过任何评分来创建的,而基于投票的流派特征(W_HybridBook-VBP)则是通过考虑基于用户评分大小的流派类别来生成的。比较结果表明,用户对 W_HybridBook-VBP 特征生成的推荐相当满意,平均评分为 4.0633,精确度值为 0.7988。W_HybridBook-VBP 在算法和推荐运行时间方面也是最快的。该系统主要通过整合著名的协同过滤策略和基于内容的过滤策略来提供基于排名的推荐。考虑到伊兹密尔巴基尔凯大学用户和学者的偏好,我们收集了一个数据集,该大学是学生人均图书数量最多的大学之一。更重要的是,该数据集已经发布并公开,供未来推荐系统领域的研究使用。
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引用次数: 0
Overwhelming effects of COVID-19 on public library services and recovery perspectives COVID-19 对公共图书馆服务的巨大影响和恢复视角
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-07-26 DOI: 10.1108/lm-11-2023-0114
Jelena Ćirić, Aleksandar Ćirić

Purpose

The COVID-19 pandemic led to a significant decline in library lending, but the response from libraries was insufficient. While researchers have provided guidelines, quantitative analysis of the extent of the impact is lacking.

Design/methodology/approach

Here, we examine library lending trends from 2019 to 2022, comparing the pre-pandemic and pandemic periods, analyzing lending changes among adults and children and different types of literature, using a public library as a case study.

Findings

This study shows a significant decrease in lending practice, especially among adults, and later recovery. Digital, fine and scientific literature gained popularity compared to other types.

Originality/value

The research results can serve as library management guidelines in case of a new pandemic.

目的 COVID-19 大流行导致图书馆借阅量大幅下降,但图书馆的应对措施并不充分。设计/方法/途径在此,我们研究了 2019 年至 2022 年的图书馆借阅趋势,比较了大流行前和大流行期间的借阅情况,分析了成人和儿童以及不同类型文献的借阅变化,并以一家公共图书馆为案例进行了研究。研究结果这项研究表明,借阅量,尤其是成人借阅量显著下降,后来有所恢复。与其他类型的文献相比,数字、精美和科学文献更受欢迎。原创性/价值研究结果可作为图书馆管理指南,以应对新的大流行病。
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引用次数: 0
Evaluating the impact of LIS continuing professional development programmes: a survey of university libraries in Northern India 评估 LIS 持续专业发展计划的影响:对印度北部大学图书馆的调查
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-07-24 DOI: 10.1108/lm-02-2024-0018
Ikhlaq ur Rehman, Shabir Ahmad Ganaie

Purpose

The study examined the comprehensive assessment of the efficacy of Library and Information Science (LIS) CPD programmes in the particular setting of Indian academic libraries in Northern India. The study systematically assessed the programmes' impact on four levels: behaviour, reaction, learning, and results, using Donald Kirkpatrick’s widely recognised evaluation model.

Design/methodology/approach

The research employed a census sampling method and a questionnaire to gather information from 177 respondents employed in university libraries.

Findings

The findings demonstrated that professionals were satisfied with the CPD programmes, eager to learn more and apply their newly acquired knowledge and skills at their workplaces, and interested in applying learning to get results. Moreover, the significant factors that hindered the implementation of learning in the workplace were a lack of management support and poor IT infrastructure.

Originality/value

The paper’s uniqueness and significance come from carefully examining the effects of CPD programmes in LIS within the particular setting of university libraries in Northern India.

目的这项研究考察了图书馆与信息科学(LIS)持续专业发展计划在印度北部学术图书馆这一特殊环境中的综合评估效果。研究采用唐纳德-柯克帕特里克(Donald Kirkpatrick)广为认可的评估模型,从行为、反应、学习和结果四个层面系统地评估了项目的影响。研究结果研究结果表明,专业人员对持续专业发展项目感到满意,渴望学习更多知识,并在工作中应用新获得的知识和技能,同时对应用所学知识取得成果感兴趣。此外,阻碍在工作场所开展学习的重要因素是缺乏管理支持和信息技术基础设施落后。
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引用次数: 0
User perceptions of ICT-based library services in the universities of Bangladesh 孟加拉国大学用户对基于信息和通信技术的图书馆服务的看法
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-07-09 DOI: 10.1108/lm-12-2023-0123
Anita Helen

Purpose

The main purpose of this study is to explore the existing information and communication technologies (ICTs) scenario in public and private university libraries in Bangladesh. The aim of the study was to determine the use and extent of ICT implementation for collection development practices of the said institutions.

Design/methodology/approach

The study is based on a structured questionnaire for university library users. Students' opinions have been encapsulated, and the data findings were analyzed and presented in light of the responses.

Findings

For students who responded to the questionnaire, their ICT-based knowledge usage experience is not up to the mark. In general, it was found that students had limited knowledge about ICT-based resources and services. Besides this, the study also showed how to improve the entire condition and services of these libraries by adopting modern technology. This investigation reveals the situation they encountered in applying information technology and puts forward necessary recommendations that may help improve their services in the information storing and dissemination process.

Originality/value

This study focuses on the user perceptions of ICT-based library services in university libraries in Bangladesh. It will prompt further research on user perceptions of ICT-based library services in academic libraries globally.

本研究的主要目的是探讨孟加拉国公立和私立大学图书馆现有的信息和通信技术 (ICTs)情况。设计/方法/途径本研究基于对大学图书馆用户的结构化问卷调查。研究结果对于回答问卷的学生而言,他们使用信息与传播技术的知识经验并不丰富。总体而言,学生对基于 ICT 的资源和服务的了解有限。此外,研究还显示了如何通过采用现代技术来改善这些图书馆的整体条件和服务。这项调查揭示了他们在应用信息技术时遇到的情况,并提出了必要的建议,这些建议可能有助于改善他们在信息存储和传播过程中的服务。它将促使对全球学术图书馆用户对基于信息与传播技术的图书馆服务的看法开展进一步的研究。
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引用次数: 0
On a wing and a prayer: professional ethics and the prison library 祈祷:职业道德与监狱图书馆
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-06-18 DOI: 10.1108/lm-04-2024-0043
Kerry Wilson

Purpose

In response to instrumental cultural policy agendas in the United Kingdom, the paper explores the practice of collaborative cultural work in the criminal justice system through the lens of professional ethics in prison libraries. It seeks to balance narratives on the value of arts and culture in cross-government policy agendas with a nuanced consideration of the realities of such work in non-conventional organisational settings.

Design/methodology/approach

“Instrumental Values: Professional ethics in collaborative cultural work” was a two-year empirical study (2017–2019), including ethnographic fieldwork in three case study sites representing prison library services in England. Following a “communities of practice” conceptual framework, research methods included participant observation of day-to-day cultural work and specific events; successive research interviews with library and prison service staff and volunteers; and interviews with key collaborating organisations from extended professional networks.

Findings

Data from three prison library case studies show consistent ethical implications relating to the extent of collaborative complexity in the field and its impact on participants’ emotional resilience; navigation of the prison regime by cultural workers; consequences for emotional labour and care in the field; and the re-negotiation of ethical boundaries and practices.

Originality/value

The research makes an original contribution to debates on the instrumental value of arts and culture via its intimate focus on prison libraries as microcosms of situated, truly integrated cultural work, both from a physical, organisational perspective and in their representation of a cross-policy function for arts and culture.

目的 针对英国的工具性文化政策议程,本文从监狱图书馆职业道德的角度出发,探讨了刑事司法系统中合作性文化工作的实践。本文试图在跨政府政策议程中有关文化艺术价值的叙述与对非常规组织环境中此类工作的现实情况的细致考量之间取得平衡:合作文化工作中的职业道德 "是一项为期两年(2017-2019 年)的实证研究,包括在代表英格兰监狱图书馆服务的三个案例研究地点进行人种学实地调查。根据 "实践社区 "概念框架,研究方法包括对日常文化工作和特定活动的参与观察;对图书馆和监狱服务人员及志愿者的连续研究访谈;以及对扩展专业网络中的主要合作组织的访谈。研究结果来自三个监狱图书馆案例研究的数据显示了与以下方面相关的一致伦理意义:实地合作的复杂程度及其对参与者情感复原力的影响;文化工作者对监狱制度的引导;实地情感劳动和关怀的后果;以及伦理边界和实践的重新谈判。原创性/价值这项研究通过对监狱图书馆的密切关注,从物质和组织的角度,以及从其对艺术和文化的跨政策功能的体现来看,将其作为情景化、真正综合性文化工作的缩影,为有关艺术和文化的工具价值的讨论做出了原创性贡献。
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引用次数: 0
Five Finger Model: an empathic alternative to the elevator speech 五指模型:电梯演讲的移情替代方案
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-06-05 DOI: 10.1108/lm-12-2023-0133
Ilana Stonebraker, LuMarie Guth

Purpose

Librarians need to effectively communicate the need for space, resources and personnel, even in service or technical positions, yet librarians often lack formal leadership or strategy training on how to be most effective in advocating for the library. This paper presents the Five Finger Model as a communication strategy for training librarians on advocacy.

Design/methodology/approach

In order to show how the Five Finger Model can be helpful, we have included two case examples from our own work contexts, which are in academic libraries. We also present guidance on how to train library staff on the model.

Findings

In one example, the model was used for advocating for the library as part of the campus-level strategic planning process. In another example, the model was used to effectively market research consultations. These examples highlight how the Five Finger Model can help the communicator stay on topic and use personal stories to have a strong advocacy effect.

Originality/value

This paper is unique in that it shows how staff training on advocacy can be impactful and useful. We believe that putting tools like the Five Finger Model into the hands of staff not only improves their effectiveness but also empowers them to see their role as true advocates for the library.

目的图书馆员需要有效地传达对空间、资源和人员的需求,即使是在服务或技术岗位上,但图书馆员往往缺乏正规的领导力或策略培训,不知道如何最有效地为图书馆进行宣传。本文介绍了 "五指模型",作为培训图书馆员宣传工作的一种沟通策略。在其中一个案例中,五指模式被用于为图书馆进行宣传,作为校园战略规划过程的一部分。在另一个例子中,该模式被用于有效地营销研究咨询。这些例子强调了五指模型如何帮助传播者紧扣主题,并利用个人故事产生强大的宣传效果。我们相信,将 "五指模型 "等工具交到员工手中,不仅能提高他们的工作效率,还能增强他们的能力,让他们看到自己作为图书馆真正宣传者的作用。
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引用次数: 0
The influence of the reward culture on client-led service innovation in academic libraries of Uganda 乌干达学术图书馆奖励文化对客户主导型服务创新的影响
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-06-04 DOI: 10.1108/lm-11-2023-0116
Elizabeth Namale Kawuma Lwanga, Patrick Ngulube

Purpose

Client-led service innovation has gained currency in academic libraries owing to ever-shifting client preferences. Library clients are interested in determining which services libraries should offer to meet their information needs. Several studies have investigated service innovation or improvement in libraries with an emphasis on client involvement. However, it is not clear whether the reward culture influences client-focused service innovation in the context of Uganda.

Design/methodology/approach

This multiple-case study triangulated data from a survey of 80 staff members, three semi-structured interviews conducted with three library heads, and data from institutional documents. Data were analysed quantitatively and qualitatively.

Findings

The results indicated that the financial reward culture did not influence client-led service innovation in any way; instead, non-financial rewards had an impact. Therefore, library managers need to appreciate that clients are no longer interested in financial rewards, but rather in non-financial rewards that have enduring value.

Originality/value

The study underscores the importance of client-led services in an information environment that has been invaded by industry 4.0 and calls upon librarians to use the opportunity to provide innovative services.

目的 由于客户的偏好不断变化,以客户为主导的服务创新在学术图书馆中越来越流行。图书馆客户有兴趣决定图书馆应提供哪些服务来满足他们的信息需求。一些研究对图书馆的服务创新或改进进行了调查,重点是客户的参与。然而,在乌干达,奖励文化是否会影响以客户为中心的服务创新,目前尚不清楚。设计/方法/方法这项多案例研究将来自 80 名工作人员的调查数据、与三位图书馆馆长进行的三次半结构式访谈数据以及来自机构文件的数据进行了三角分析。研究结果表明,经济奖励文化对客户主导的服务创新没有任何影响;相反,非经济奖励产生了影响。因此,图书馆管理者需要认识到客户不再对经济奖励感兴趣,而是对具有持久价值的非经济奖励感兴趣。原创性/价值这项研究强调了在工业 4.0 入侵的信息环境中客户主导型服务的重要性,并呼吁图书馆员利用这一机会提供创新服务。
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引用次数: 0
User and service provider assessment of technology readiness of library commons in selected universities in Ghana 用户和服务提供商对加纳部分大学图书馆共用空间技术就绪程度的评估
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-05-29 DOI: 10.1108/lm-12-2023-0132
Dinah Koteikor Baidoo, Williams E. Nwagwu

Purpose

This study assessed the technology readiness of library commons in selected universities in Ghana from the perspectives of both clients and service providers.

Design/methodology/approach

A sample survey research design was used to carry out the study, and the study consisted of quantitative and qualitative approaches. The data were collected from 157 of the 430 commons’ users and six library directors/commons librarians, using a questionnaire and an interview schedule respectively. The quantitative data were analysed using descriptive statistics and inferential analysis with SPSS Ver. 22, and structural equation modelling with AMOS Ver. 23.

Findings

The study found significant relationships between the availability of learning resources and users' experience, use and satisfaction with the commons. Additionally, there were significant relationships between the readiness of the commons, users' perceptions and their satisfaction levels. The library/commons managers identified key preparedness issues, including inadequate planning and poor space allocation. Furthermore, the study revealed negative feelings among library/commons managers, such as insecurity, resistance and low confidence.

Practical implications

The academic libraries in Ghana should evaluate their commons following the findings of this study, and use other readiness implementation tools to identify and address the gaps in their implementation of the commons.

Originality/value

This study was based on the opinions of the users and operators of the commons and focused primarily on technology-related factors. However, it is essential to evaluate other readiness factors, such as change and services, and institutional factors, using frameworks such as Hess and Ostrom’s (2005) Institutional Development Framework, to provide complementary results that can guide better implementation of the commons and improve the quality of services.

本研究从客户和服务提供者的角度评估了加纳部分大学图书馆公共图书馆的技术准备情况。 本研究采用了抽样调查研究设计,包括定量和定性研究方法。研究采用问卷调查和访谈的方式,分别从 430 名公共图书馆用户中的 157 人和 6 名图书馆馆长/公共图书馆馆员处收集数据。研究发现,学习资源的可用性与用户对公共图书馆的体验、使用和满意度之间存在显著关系。此外,共用空间的就绪程度、用户的感知和满意度之间也存在重要关系。图书馆/公共图书馆管理人员发现了一些关键的准备问题,包括规划不足和空间分配不当。此外,研究还揭示了图书馆/公共图书馆管理人员的消极情绪,如不安全感、抵触情绪和信心不足。然而,利用赫斯和奥斯特罗姆(2005 年)的《制度发展框架》等框架来评估其他准备就绪因素(如变革和服务)和制度因素也很重要,这样才能提供补充性结果,从而指导更好地实施公域并提高服务质量。
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引用次数: 0
Change-readiness instrument for library managers: development and analysis of a scale 图书馆管理人员变革准备工具:量表的开发与分析
IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-05-13 DOI: 10.1108/lm-08-2023-0086
Efren Torres Jr., Christine Abrigo

Purpose

This study focuses on developing a scale that encompasses aspects of readiness to change by library management in dealing with the next normal scenario in libraries. It investigates measuring change readiness in terms of library service operations, workflows, administration, programs and spaces, which can give an overview of a library institution's preparedness to meet new roles and expectations.

Design/methodology/approach

The descriptive quantitative research was employed using a two-phase approach. It attempts to design an instrument referred to as change-readiness instrument for library managers (CRILM), which was derived from an original self-developed questionnaire consisting of a 20-item readiness-for-change attributes. Validity and reliability of CRILM were tested using Exploratory Factor Analysis and Cronbach’s Alpha. Sample size calculation was employed to determine the required number of subjects to participate in the study. Library managers who are head librarians from different types of libraries were the target samples. Content validation of the items was conducted for suitability and context.

Findings

CRILM was tested both valid and reliable. The initial results yielded from the respondent sample indicated that CRILM is deemed suitable for measuring change-readiness among library managers and libraries. The factor-analyzed items were grouped into three subscales based on their characteristics, namely, flexibility in work and services, learning support readiness and adaptive to changing service environments.

Research limitations/implications

CRILM covered the major domains and constructs of change readiness in the context of a library setting. However, the scale should be subjected to further testing and use by a wider target group to strengthen its usability and confidence level. Item analysis was not employed.

Practical implications

The results of the study offer help to library managers in assessing the readiness of their organizations to effectively manage change and be future-ready.

Originality/value

This study attempts to bridge the gap in readiness-for-change instruments by introducing a scale in the library service environment as a potential contribution in the practice of library management.

目的 本研究的重点是制定一个量表,涵盖图书馆管理层在应对图书馆下一个正常情况时的变革准备情况。本研究从图书馆服务运营、工作流程、行政管理、项目和空间等方面来衡量变革的准备程度,从而全面了解图书馆机构为满足新角色和新期望所做的准备。它试图设计一种被称为 "图书馆管理人员变革准备工具"(CRILM)的工具,该工具源自最初自行开发的调查问卷,其中包括 20 个变革准备属性项目。使用探索性因子分析和 Cronbach's Alpha 检验了 CRILM 的有效性和可靠性。样本量计算用于确定参与研究的所需受试者人数。目标样本是来自不同类型图书馆的图书馆馆长。对项目的内容进行了验证,以确保其适用性和背景。受访样本的初步结果表明,CRILM 适合用于测量图书馆管理人员和图书馆的变革准备程度。经过因子分析的项目根据其特点被分为三个子量表,即工作和服务的灵活性、学习支持准备度和对不断变化的服务环境的适应性。然而,该量表应在更广泛的目标群体中进一步测试和使用,以加强其可用性和可信度。本研究的结果有助于图书馆管理人员评估其组织在有效管理变革和为未来做好准备方面的就绪程度。
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引用次数: 0
期刊
Library Management
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