Designing a learning tool for translating resilience in healthcare into practice: A qualitative mixed methods study

IF 3.1 2区工程技术 Q2 ENGINEERING, INDUSTRIAL Applied Ergonomics Pub Date : 2024-05-16 DOI:10.1016/j.apergo.2024.104314

Cecilie Haraldseid-Driftland , Hilda Bø Lyng , Veslemøy Guise , Hilde Valen Wæhle , Lene Schibevaag , Heidi Dombestein , Eline Ree , Birte Fagerdal , Stephen Billett , Siri Wiig

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Abstract

There is currently a lack of tools that focus on strengthening resilient performance of healthcare systems through learning from positive healthcare events. Such tools are needed to operationalize and translate resilience in healthcare and, thus, advance the field of patient safety by learning from both positive and negative events and outcomes. The purpose of this study is to describe the developmental process of one such tool to enable operationalization of resilient healthcare and aid future tool development. The development process featured a complex, multi-step, design through involvement of a range of different stakeholders.

A combination of publicly available platforms, cross-sectional knowledge, step-by step instructions and a learning tool that engages participants in collaborative practice to facilitate discussions across stakeholders and system levels is proposed as a means to create awareness of when and what contributes to resilient performance is fundamental to understanding and improving healthcare system resilience.

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设计一种学习工具，将医疗保健中的复原力转化为实践：定性混合方法研究

目前还缺乏通过从积极的医疗保健事件中吸取经验教训来加强医疗保健系统复原力的工具。我们需要这样的工具来操作和转化医疗保健中的复原力，从而通过从正面和负面事件及结果中学习来推动患者安全领域的发展。本研究的目的是描述一个此类工具的开发过程，以实现弹性医疗保健的可操作性，并帮助未来的工具开发。本研究建议将公共可用平台、横向知识、分步指导和学习工具结合起来，让参与者参与协作实践，以促进各利益相关方和系统层面的讨论，从而使人们认识到何时以及哪些因素有助于实现弹性绩效，这对于理解和提高医疗保健系统的弹性至关重要。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Applied Ergonomics 工程技术-工程：工业

CiteScore

7.50

自引率

9.40%

发文量

248

审稿时长

53 days

期刊介绍： Applied Ergonomics is aimed at ergonomists and all those interested in applying ergonomics/human factors in the design, planning and management of technical and social systems at work or leisure. Readership is truly international with subscribers in over 50 countries. Professionals for whom Applied Ergonomics is of interest include: ergonomists, designers, industrial engineers, health and safety specialists, systems engineers, design engineers, organizational psychologists, occupational health specialists and human-computer interaction specialists.