How does the status of errant robot affect our desire for contact? - The moderating effect of team interdependence.

IF 2 3区工程技术 Q3 ENGINEERING, INDUSTRIAL Ergonomics Pub Date : 2024-11-01 Epub Date: 2024-05-23 DOI:10.1080/00140139.2024.2348672

Shilong Liao, Long Lin, Hairun Pei, Qin Chen

引用次数: 0

Abstract

Technological breakthroughs such as artificial intelligence and sensors make human-robot collaboration a reality. Robots with highly reliable, specialised skills gain informal status in collaborative teams, but factors such as unstructured work environments and task requirements make robot error inevitable. So how do status differences of errant robots affect the desire for contact, and do team characteristics also have an impact? This paper describes an intergroup experiment using the Experimental Vignette Method (EVM), based on the Expectation Violation Theory, 214 subjects were invited to test the following hypotheses: (1) Errant robot status has an influence on employees' desire for contact and support for robotics research through negative emotions; (2) Team interdependence is a boundary condition for the effect of errant robot status on negative emotions. This paper contributes to the literature on employee reactions to robot errors in human-robot collaboration and provides suggestions for robot status design.

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错误机器人的地位如何影响我们的接触欲望？- 团队相互依赖的调节作用。

人工智能和传感器等技术突破使得人机协作成为现实。拥有高度可靠的专业技能的机器人在协作团队中获得了非正式地位，但非结构化的工作环境和任务要求等因素使得机器人出错在所难免。那么，出错机器人的地位差异会如何影响接触愿望，团队特征是否也会产生影响？本文介绍了一项基于期望违背理论的组间实验，采用实验小插图法（EVM），邀请 214 名受试者测试以下假设：(1) 出错机器人的地位会通过负面情绪影响员工的接触欲望和对机器人研究的支持；(2) 团队相互依赖是出错机器人地位对负面情绪影响的边界条件。本文对有关人机协作中员工对机器人错误的反应的文献有所贡献，并为机器人状态设计提供了建议。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Ergonomics 工程技术-工程：工业

CiteScore

4.60

自引率

12.50%

发文量

147

审稿时长

6 months

期刊介绍： Ergonomics, also known as human factors, is the scientific discipline that seeks to understand and improve human interactions with products, equipment, environments and systems. Drawing upon human biology, psychology, engineering and design, Ergonomics aims to develop and apply knowledge and techniques to optimise system performance, whilst protecting the health, safety and well-being of individuals involved. The attention of ergonomics extends across work, leisure and other aspects of our daily lives. The journal Ergonomics is an international refereed publication, with a 60 year tradition of disseminating high quality research. Original submissions, both theoretical and applied, are invited from across the subject, including physical, cognitive, organisational and environmental ergonomics. Papers reporting the findings of research from cognate disciplines are also welcome, where these contribute to understanding equipment, tasks, jobs, systems and environments and the corresponding needs, abilities and limitations of people. All published research articles in this journal have undergone rigorous peer review, based on initial editor screening and anonymous refereeing by independent expert referees.