Effectiveness evaluation indicators of organizational E-learning courses

Abstract

Many organizations have turned to e-learning courses to train their employees, as a result of which the evaluation of the effectiveness of these courses has become an important issue in organizations. The study aims to design a construct that evaluates the effectiveness of e-learning courses in the industry. Effectiveness can be evaluated with measurable indicators specific to this type of training and it can investigate the results of organizational managers' investment in training programs. Data were collected in three consecutive stages; first, using a mixed methods systematic review, the effectiveness evaluation dimensions were identified; second, the effectiveness evaluation indicators were determined by using semi-structured interviews with three groups including trainees in the industry, instructors of e-learning courses in the industry, and university professors; third, the indicators were validated by using a quantitative method. Finally, 46 measurable indicators from 6 main dimensions including content, instructor, learner, organization, assessment, and technical system were identified as effective evaluation indicators of e-learning courses in the industry. In evaluating the effectiveness of e-learning courses, different aspects of different dimensions were identified that managers of organizational training can use in evaluating organizational e-learning courses. It is similar to a system that includes input, process, output, and all factors together affect the effectiveness of these courses.