The double-edged sword in the digitalization of human resource management: Person-environment fit perspective

IF 10.5 1区管理学 Q1 BUSINESS Journal of Business Research Pub Date : 2024-05-25 DOI:10.1016/j.jbusres.2024.114738

Chunping Deng, Huimin Li, Yuye Wang, Rong Zhu

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Abstract

Digital technology brings opportunities and challenges for human resource management (HRM). However, little is understood about how the compatibility between employees’ needed and organizations’ supplied digitalization of HRM (DHRM) is associated with employee outcomes. In this study, we drew on the person-environment (P-E) fit theory and utilized a manager-employee paired sample from 205 firms to explore the relationship between fit in employees’ needed and organizations’ supplied DHRM (i.e., algorithmic recording and automatic analysis) and employees’ cognitive responses. Results indicate that fit in DHRM is a double-edged sword. While fit in the algorithmic recording is positively related to perceived insider status, fit in the automatic analysis is negatively related to competence mobilization. Furthermore, the relationship between misfit in DHRM and employees’ cognitive responses is moderated by leaders’ influence tactics in terms of leader empathy and coalition influence tactics. This study enriches research on DHRM by examining fit from a dyadic perspective.

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人力资源管理数字化的双刃剑：人与环境契合的视角

数字技术为人力资源管理（HRM）带来了机遇和挑战。然而，人们对员工的需求与组织提供的人力资源管理数字化（DHRM）之间的兼容性如何与员工的结果相关却知之甚少。在本研究中，我们借鉴了人与环境（P-E）契合理论，利用来自 205 家企业的管理者与员工配对样本，探讨了员工需求与组织提供的数字化人力资源管理（即算法记录和自动分析）之间的契合度与员工认知反应之间的关系。结果表明，人力资源管理系统的契合度是一把双刃剑。算法记录中的契合度与感知内部人地位呈正相关，而自动分析中的契合度与能力调动呈负相关。此外，在领导者移情和联盟影响策略方面，领导者的影响策略会调节 DHRM 中的不适合度与员工认知反应之间的关系。本研究通过从二元对立的角度考察契合度，丰富了对人力资源管理的研究。

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来源期刊

Journal of Business Research BUSINESS-

CiteScore

20.30

自引率

10.60%

发文量

956

期刊介绍： The Journal of Business Research aims to publish research that is rigorous, relevant, and potentially impactful. It examines a wide variety of business decision contexts, processes, and activities, developing insights that are meaningful for theory, practice, and/or society at large. The research is intended to generate meaningful debates in academia and practice, that are thought provoking and have the potential to make a difference to conceptual thinking and/or practice. The Journal is published for a broad range of stakeholders, including scholars, researchers, executives, and policy makers. It aids the application of its research to practical situations and theoretical findings to the reality of the business world as well as to society. The Journal is abstracted and indexed in several databases, including Social Sciences Citation Index, ANBAR, Current Contents, Management Contents, Management Literature in Brief, PsycINFO, Information Service, RePEc, Academic Journal Guide, ABI/Inform, INSPEC, etc.