Journal of Business Research最新文献

Given its emphasis on value-based training, military experience has the potential to shape a person’s character and professional decision-making. In this study, we explore the influence of CEO military experience on corporate restructuring strategies. Drawing from imprinting theory, we argue that CEOs with military experience are more likely to pursue corporate restructuring strategies compared to their non-military counterparts, given the alignment between the values espoused by ex-military CEOs (e.g., discipline, efficiency, and goal-oriented behavior) and the refocusing objectives of corporate restructuring strategies. Furthermore, we propose that longer tenure weakens this relationship. Our analysis of data from publicly traded firms paints a mixed picture. Firms led by ex-military CEOs are more likely to acquire and engage in financial restructuring via asset sell-offs but are less inclined to pursue divestitures. As proposed, longer tenure weakens the impact of ex-military CEOs on portfolio and organizational restructuring. Implications for research and practice are discussed.

With no universal definition for organic or sustainability label claims on food products, it is challenging for shoppers to know which organic produce to trust. Therefore, a comprehensive understanding of consumer trust is critical and instrumental in encouraging sustainable buying choices. We operationalize consumer trust in organic food as encompassing cognitive particularized trust and affective anonymous trust. We test how the relationship between consumer values and trust varies in conjunction with previous organic food consumption experience and consumer age on a sample of 1011 Australian consumers. The findings reveal that values related to self-symbolism and self-transcendence are positively associated with trust, whereas values related to security and openness to change show no relationship with trust. Furthermore, it was found that consumer age strengthens the consumer values–trust link in the case of self-symbolic and security values.

The complex nature of B2B business environments requires ambidextrous leadership to resolve conflict, manage paradoxes, and foster beneficial employee outcomes. This study pivots from the conventional research focus on the benefits of ambidextrous leadership by investigating its potential toll on the managers themselves. Grounded in Conservation of Resources (COR) theory, we propose a chain-mediating model, shedding light on the pathways through which ambidextrous leadership can inadvertently lead to resource depletion in managers, reducing their own well-being. We further introduce Human Resource Management (HRM) system strength as a potential mitigating factor against these adverse impacts. Analyzing three-wave survey data from 304 B2B managers, our findings reveal that cognitive load and emotional exhaustion play chain-mediating roles between the relationship of ambidextrous leadership and managers’ well-being, while HRM system strength weakens these negative effects. This research offers insights on the darker side of ambidextrous leadership and managerial well-being in complex B2B environments.

This paper proposes a novel yet simple approach for tracking time-varying utility-based brand equity using household panel data. Our two-stage procedure allows us to estimate a discrete choice model that explicitly accounts for consumer heterogeneity, state dependence, price endogeneity, and dynamic brand equity. We present dynamic brand utility as a time-varying measure that adds to current market-based or mindset metrics. An empirical study of household purchases in the detergent category reveals that brand equity varies over time. The temporal changes in the brand equity of single brands and the differences across brands have significant implications for consumers’ brand choice and, consequently, for brand management. Therefore, the dynamic utility-based model offers valuable support for tracking a brand’s state, including the brand’s competition, and for making appropriate marketing decisions.

The underrepresentation of ethnic minorities persists in professional service organizations because some are reluctant to hire minority employees owing to fear of negative customer evaluations. I apply expectancy violation theory to challenge the assumptions behind such hiring practice and predict that in unambiguous service encounters between majority customers and minority professional service providers (PSP) detrimental consequences are less salient. In four scenario-based studies in two contexts (lawyer, physician), I manipulate PSP ethnicity status and find that clients rate minority (vs. majority) PSPs more favorably in terms of competence, satisfaction, and rapport; rapport also mediates the relationship between PSP ethnicity status and clients’ compliance with their advice. This relationship is moderated by social dominance orientation too. A fifth study shows that the predicted relationships largely hold for positively and negatively valenced encounters. These results suggest an absence of bias effects in professional service settings and have implications for research and practice.

Although the potentialities of artificial intelligence (AI) are motivating its fast integration in organizations, our knowledge on how to capture organizational value out of these investments is still scarce. Relying on an approach to dynamic capabilities that focuses on the team level, we examine how humans and AI create interactions that engage both agents in productive dialogue for value co-creation. Our analysis is based on a longitudinal case of the development of a recruitment algorithm at a national subsidiary of Santander bank. Our results allow to identify three main sets of human-AI teaming interactions: achieving interoperability, building trust, and producing mutual knowledge gains. We elaborate a set of propositions on how the value of AI is increased when such interactions are created through productive dialogue, opening the scope for further research on the teaming dynamics that turn the collaboration between both agents into a source of value creation for companie

This study aims to investigate the impact of financial literacy and confidence on the financial well-being of US households and to explore the mediating role of financial behaviors in this relationship. To do this, we analyzed a large dataset from the two most recent waves of the state-by-state National Financial Capability Study (NFCS), covering a representative sample of US adults (n = 43,104). Results from multiple regression and mediation analyses, adjusted for relevant controls, show that financial literacy influences financial well-being directly and indirectly (mediated) through financial behaviors. Our analyses further indicate that financial confidence has a positive impact, directly and indirectly through financial behaviors, on financial well-being. Overall, our results suggest that higher levels of financial literacy and confidence lead to more responsible financial behavior, which, in turn, influences financial well-being. The findings of this study provide a valuable addition to the literature and directions for future research.

We present a novel approach to enable parsimonious local brand planning in situations where a brand’s competitive set varies substantially across points of sale. We conceptualize the entire assortment of products from all the rivals at a point of sale as a unique, holistic unit of competition that vies with the focal brand for a share of the local market. We then apply a mixture-type model to consumer transactions data to explicate clusters of assortments within which a brand has similar levels of sensitivity to assortment composition and local marketing mix activities. Our results reveal substantial variation in these assortment clusters across brands within a product category. Additionally, we find large variation in the sensitivity of a brand’s share to local marketing instruments, and asymmetry in the effectiveness of these instruments in offensive versus defensive modes. We use these findings to provide guidance for parsimonious local marketing planning in situations where competitive assortments vary across points of sale.

Solidarity with a suffering country has emerged as an important topic of discussion and influence in society. Using the Ukraine–Russia conflict as the research setting, this research explores the broader conceptual nature of place solidarity and its impact on consumer behavior. Our findings reveal that place solidarity significantly influences consumer boycotting behaviors and drives key behavioral intentions, such as willingness to buy and recommend. Moreover, the study finds that perceived threats to humanity are key motivators of place solidarity. By providing a comprehensive understanding and empirical examination of place solidarity, this research offers valuable insights for managers, as well as local and international policymakers.

This research makes a novel proposition that the haptic sensation of weight can moderate the effect of price framing on consumer decisions. Participants who experienced heaviness (lightness) preferred a target product presented in terms of combined (partitioned) versus partitioned (combined) pricing frames. This effect was further mediated by ease of processing. Four studies (three laboratory and one field experiment) were conducted to test the key hypotheses and provide evidence for causality and external validity. Across the four studies, the haptic sensation of weight was manipulated through semantics (Studies 1, 3), embodied experience (Study 2), and part of the product experience (Study 4). In studies 1, 2 and 3, the haptic experience of weight was independent of the target product evaluation, whereas in the fourth study, the weight experience was part of the target product evaluation itself. The findings across the studies are consistent, robust, and have theoretical and managerial implications.