Emergency or Not? Dealing with Borderline Cases in Emergency Police Calls

IF 3 1区 文学 Q1 COMMUNICATION Research on Language and Social Interaction Pub Date : 2024-05-02 DOI:10.1080/08351813.2024.2340407
Alexandra Kent, Heidi Kevoe-Feldman
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Abstract

We examine occasions when callers phone emergency services yet preface their reason for calling as “not an emergency.” Data are phone calls to U.S. (911) and U.K. (999) emergency lines and U.K. (10...
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紧急与否?处理紧急报警中的边缘案件
我们研究了来电者在拨打紧急服务电话时,将其来电原因描述为 "并非紧急情况 "的情况。数据来自拨打美国(911)和英国(999)紧急电话以及英国(10...
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来源期刊
CiteScore
7.30
自引率
7.40%
发文量
20
期刊介绍: The journal publishes the highest quality empirical and theoretical research bearing on language as it is used in interaction. Researchers in communication, discourse analysis, conversation analysis, linguistic anthropology and ethnography are likely to be the most active contributors, but we welcome submission of articles from the broad range of interaction researchers. Published papers will normally involve the close analysis of naturally-occurring interaction. The journal is also open to theoretical essays, and to quantitative studies where these are tied closely to the results of naturalistic observation.
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