Eco-green mirage: investigating turnover intention as organizational turbulence through perceived greenwashing, cynicism and alienation

IF 2.9 Q2 MANAGEMENT Social Responsibility Journal Pub Date : 2024-05-31 DOI:10.1108/srj-10-2023-0599
Shalini Srivastava, Anubhuti Saxena, Ayatakshee Sarkar
{"title":"Eco-green mirage: investigating turnover intention as organizational turbulence through perceived greenwashing, cynicism and alienation","authors":"Shalini Srivastava, Anubhuti Saxena, Ayatakshee Sarkar","doi":"10.1108/srj-10-2023-0599","DOIUrl":null,"url":null,"abstract":"<h3>Purpose</h3>\n<p>Using social and moral identity theory, this study aims to investigate the influence of perceived greenwashing on employee work attitudes by using social and moral identity theory. By examining the relationships between perceived greenwashing, employee cynicism, work alienation and turnover intention, this study unveils essential mechanisms that shed light on the complex relationship between these variables.</p><!--/ Abstract__block -->\n<h3>Design/methodology/approach</h3>\n<p>The study gathered data from a sample of 267 employees in the service industry and used variance-based structuring equation modeling to test the hypothesized associations. The results of the study indicated a positive relationship between perceived greenwashing and turnover intention.</p><!--/ Abstract__block -->\n<h3>Findings</h3>\n<p>Employee cynicism and work alienation emerged as crucial mediating factors, revealing the underlying psychological dynamics linking perceived greenwashing to turnover intention. Moreover, the study identified organizational pride as a powerful moderator that mitigates the adverse effects of greenwashing on employee attitudes.</p><!--/ Abstract__block -->\n<h3>Practical implications</h3>\n<p>Genuine and transparent environmental practices are crucial in the service industry to avoid misleading claims, safeguard reputation and establish trust. Leaders should exemplify genuine commitment to environmental practices, serving as role models. Regular and honest feedback mechanisms should be established to gauge employee perceptions of the organization’s environmental initiatives. Educating employees about the signs of deceptive practices can empower them to make informed judgments, reducing the likelihood of falling victim to misrepresentations and mitigating associated negative outcomes.</p><!--/ Abstract__block -->\n<h3>Originality/value</h3>\n<p>The current research seeks to shed light on the profound impact of greenwashing on employees, an area that has been surprisingly overlooked. The study responds to the call of the antecedents that influence employees’ intentions to leave their organizations. The study explored the vital relationship between perceived greenwashing and employee attitudes, thereby contributing valuable insights to the existing literature on the sustainable practices of organizations, particularly those in the service industry.</p><!--/ Abstract__block -->","PeriodicalId":47615,"journal":{"name":"Social Responsibility Journal","volume":null,"pages":null},"PeriodicalIF":2.9000,"publicationDate":"2024-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Social Responsibility Journal","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1108/srj-10-2023-0599","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 0

Abstract

Purpose

Using social and moral identity theory, this study aims to investigate the influence of perceived greenwashing on employee work attitudes by using social and moral identity theory. By examining the relationships between perceived greenwashing, employee cynicism, work alienation and turnover intention, this study unveils essential mechanisms that shed light on the complex relationship between these variables.

Design/methodology/approach

The study gathered data from a sample of 267 employees in the service industry and used variance-based structuring equation modeling to test the hypothesized associations. The results of the study indicated a positive relationship between perceived greenwashing and turnover intention.

Findings

Employee cynicism and work alienation emerged as crucial mediating factors, revealing the underlying psychological dynamics linking perceived greenwashing to turnover intention. Moreover, the study identified organizational pride as a powerful moderator that mitigates the adverse effects of greenwashing on employee attitudes.

Practical implications

Genuine and transparent environmental practices are crucial in the service industry to avoid misleading claims, safeguard reputation and establish trust. Leaders should exemplify genuine commitment to environmental practices, serving as role models. Regular and honest feedback mechanisms should be established to gauge employee perceptions of the organization’s environmental initiatives. Educating employees about the signs of deceptive practices can empower them to make informed judgments, reducing the likelihood of falling victim to misrepresentations and mitigating associated negative outcomes.

Originality/value

The current research seeks to shed light on the profound impact of greenwashing on employees, an area that has been surprisingly overlooked. The study responds to the call of the antecedents that influence employees’ intentions to leave their organizations. The study explored the vital relationship between perceived greenwashing and employee attitudes, thereby contributing valuable insights to the existing literature on the sustainable practices of organizations, particularly those in the service industry.

查看原文
分享 分享
微信好友 朋友圈 QQ好友 复制链接
本刊更多论文
生态绿色海市蜃楼:通过感知到的绿色清洗、愤世嫉俗和疏离感调查作为组织动荡的离职意向
目的 本研究旨在运用社会和道德认同理论,探讨感知到的绿色清洗对员工工作态度的影响。通过研究感知到的绿色清洗、员工愤世嫉俗、工作疏离感和离职意向之间的关系,本研究揭示了这些变量之间复杂关系的基本机制。研究收集了服务行业 267 名员工的样本数据,并使用基于方差的结构方程模型来检验假设的关联。研究结果表明,感知到的 "绿色清洗 "与离职意向之间存在正相关关系。研究结果表明,员工的愤世嫉俗和工作疏离感是关键的中介因素,揭示了将感知到的 "绿色清洗 "与离职意向联系起来的潜在心理动力。此外,研究还发现,组织自豪感是一个强有力的调节因素,可以减轻绿色营销对员工态度的不利影响。实际意义在服务行业,真实透明的环保实践对于避免误导、维护声誉和建立信任至关重要。领导者应该以身作则,真正致力于环保实践,起到模范带头作用。应建立定期和诚实的反馈机制,以衡量员工对组织环保措施的看法。对员工进行有关欺骗行为迹象的教育,可以增强他们做出明智判断的能力,降低成为虚假陈述受害者的可能性,并减轻相关的负面影响。本研究响应了关于影响员工离职意向的前因的呼吁。本研究探讨了感知到的 "绿色清洗 "与员工态度之间的重要关系,从而为有关组织(尤其是服务行业组织)可持续发展实践的现有文献提供了有价值的见解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 去求助
来源期刊
CiteScore
7.30
自引率
6.20%
发文量
65
期刊介绍: The Social Responsibility Journal, the official journal of the Social Responsibility Research Network, is interdisciplinary in its scope and encourages submissions from any discipline or any part of the world which addresses any element of the journal''s aims. The journal encompasses the full range of theoretical, methodological and substantive debates in the area of social responsibility. Contributions which address the link between different disciplines and / or implications for societal, organisational or individual behavior are especially encouraged. The journal publishes theoretical and empirical papers, speculative essays and review articles. The journal also publishes special themed issues under the guidance of a guest editor. Coverage: Accountability and accounting- Issues concerning sustainability- Economy and finance- Governance- Stakeholder interactions- Ecology and environment- Corporate activity and behaviour- Ethics and morality- Governmental and trans-governmental regulation- Globalisation and disintermediation- Individuals and corporate citizenship- Transparency and disclosure- Consumption and its consequences- Corporate and other forms of organization
期刊最新文献
Internal CSR and the decline of organised labour: a possible elective affinity? The effect of natural disasters on food security in Sub-Saharan Africa Fighting fire with apathy – understanding managers’ perception of the natural environment as a stakeholder in the aftermath of a natural disaster Sustainable consumption behavior among Bahraini young female consumers Killing two birds with one stone: gender diversity, information disclosures and financial distress
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
已复制链接
已复制链接
快去分享给好友吧!
我知道了
×
扫码分享
扫码分享
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1