A Bibliometric Analysis of Telephone Triage Research to 2021 Using VOSviewer

IF 2.6 3区 生物学 Q3 BIOTECHNOLOGY & APPLIED MICROBIOLOGY BioMed Research International Pub Date : 2024-05-28 DOI:10.1155/2024/5583853
Jill Poots, Jim Morgan, Matteo Curcuruto
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Abstract

Telephone triage services are becoming increasingly commonplace in modern healthcare. Despite this widespread adoption, health researchers and practitioners seeking to understand evidence-based best practice face several challenges. Firstly, the few systematic reviews available yield small sample sizes, suggesting a small amount of research. Secondly, the rapid pace of development of telephone triage technologies means that there may be temporal validity issues with the available research, given some of this research is relatively old. Thirdly, researchers use different terminologies to describe telephone triage, meaning evidence may be more difficult to find than if consistent terminology was used. This bibliometric analysis therefore is aimed at providing a macroscopic overview of telephone triage, to understand the scale and scope of the available evidence (i.e., where, when, and by whom research is conducted), for interested researchers and practitioners. Additionally, it is aimed at quantifying the prevalence of terms used to describe telephone triage, to recommend consistent terminology for future use, and to improve accessibility of research. To address these aims, literature searches using three different key terms: “telephone triage,” “remote triage,” and “teletriage” were conducted in Scopus and PubMed. Corresponding bibliometric data was visualised and analysed using VOSviewer. This bibliometric review identified 784 papers since the term “telephone triage” first appears in 1980, confirming a paucity of literature in the field. An overview of telephone triage research up to 2021 is provided, which should serve as a useful foundation for future research and application of evidence-based practice. Gaps in telephone triage research are identified, and the use of consistent terminology is encouraged, with the aim of supporting telephone triage researchers in determining research priorities and improving the impact of future studies.
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使用 VOSviewer 对截至 2021 年的电话分流研究进行文献计量分析
电话分诊服务在现代医疗保健中越来越普遍。尽管电话分诊被广泛采用,但医疗研究人员和从业人员在寻求了解以证据为基础的最佳实践时却面临着一些挑战。首先,为数不多的系统性综述得出的样本量较小,表明研究数量较少。其次,电话分诊技术的发展速度很快,这意味着现有研究可能存在时间有效性问题,因为其中一些研究相对较早。第三,研究人员使用不同的术语来描述电话分流,这意味着如果使用一致的术语,可能更难找到证据。因此,本文献计量分析旨在为感兴趣的研究人员和从业人员提供电话分流的宏观概览,以了解现有证据的规模和范围(即在何处、何时、由谁开展研究)。此外,它还旨在量化描述电话分流的术语的流行程度,为今后的使用推荐一致的术语,并提高研究的可及性。为了实现这些目标,我们使用三个不同的关键术语进行了文献检索:在 Scopus 和 PubMed 中使用 "电话分流"、"远程分流 "和 "远程分流 "这三个不同的关键词进行了文献检索。使用 VOSviewer 对相应的文献计量数据进行了可视化分析。自 1980 年首次出现 "电话分流 "一词以来,此次文献计量研究共发现了 784 篇论文,证实了该领域文献的匮乏。本文概述了截至 2021 年的电话分流研究情况,为今后的研究和循证实践的应用奠定了有益的基础。报告指出了电话分流研究中存在的不足,并鼓励使用统一的术语,目的是支持电话分流研究人员确定研究重点,提高未来研究的影响力。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
BioMed Research International
BioMed Research International BIOTECHNOLOGY & APPLIED MICROBIOLOGY-MEDICINE, RESEARCH & EXPERIMENTAL
CiteScore
6.70
自引率
0.00%
发文量
1942
审稿时长
19 weeks
期刊介绍: BioMed Research International is a peer-reviewed, Open Access journal that publishes original research articles, review articles, and clinical studies covering a wide range of subjects in life sciences and medicine. The journal is divided into 55 subject areas.
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