A Comprehensive Approach to Addressing the Burnout Crisis Among US Health Care Workers: The Houston Methodist Experience.

IF 1.3 4区医学 Q3 PSYCHIATRY Journal of Psychiatric Practice Pub Date : 2024-05-01 DOI:10.1097/PRA.0000000000000782

Katelynn A Bourassa, Jessica C Rohr, Nicole Bartek, Susan M Miller, Stephanie Jones Wood, Namrata N Vasquez, John Head, Segundo Robert-Ibarra, Kula Moore, Kate Marder, Diana Freeland, Laura Matthews, Benjamin L Weinstein, Alok Madan

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Abstract

Health care workers experience high rates of burnout and psychiatric distress. A large health care system in the southwest United States developed a comprehensive mental health service model for employees. Services offered range from traditional benefits (eg, Employee Assistance Program), resiliency and well-being initiatives, and innovative technology solutions, to access to peer support services for professional practice issues. The latest innovation in services is a free, self-insured outpatient mental health clinic designed exclusively for health care workers and their dependents. In this article, the authors describe the development of expanded mental health programming for health care workers and discuss how this unique service model proactively reduces common barriers to the receipt of high-quality care. This approach to caring for the workforce may serve as a model for other health care organizations across the United States. By providing mental health support to employees, health care organizations are mitigating the risk of burnout and related consequences to the system.

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解决美国医护人员职业倦怠危机的综合方法：休斯顿卫理公会的经验。

医护人员的职业倦怠和精神困扰率很高。美国西南部的一家大型医疗保健系统为员工开发了一种全面的心理健康服务模式。提供的服务包括传统福利（如员工援助计划）、复原力和幸福感计划、创新技术解决方案，以及针对专业实践问题的同行支持服务。最新的服务创新是专为医护人员及其家属设计的免费自保门诊心理健康诊所。在本文中，作者介绍了为医护人员制定的扩展心理健康计划，并讨论了这种独特的服务模式如何主动减少接受高质量医疗服务的常见障碍。这种关爱员工的方法可以为全美其他医疗机构提供借鉴。通过为员工提供心理健康支持，医疗机构正在降低职业倦怠的风险以及对系统造成的相关后果。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Psychiatric Practice PSYCHIATRY-

CiteScore

2.30

自引率

10.50%

发文量

159

审稿时长

>12 weeks

期刊介绍： Journal of Psychiatric Practice® seizes the day with its emphasis on the three Rs — readability, reliability, and relevance. Featuring an eye-catching style, the journal combines clinically applicable reviews, case studies, and articles on treatment advances with practical and informative tips for treating patients. Mental health professionals will want access to this review journal — for sharpening their clinical skills, discovering the best in treatment, and navigating this rapidly changing field. Journal of Psychiatric Practice combines clinically applicable reviews, case studies, and articles on treatment advances with informative "how to" tips for surviving in a managed care environment.