Information Technology Acceptance: Construct development and empirical validation

IF 20.1 1区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE International Journal of Information Management Pub Date : 2024-06-04 DOI:10.1016/j.ijinfomgt.2024.102810
Andrew Schwarz , Wynne W. Chin
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Abstract

Traditional adoption models explain the intention to use information technology (IT). These models draw on theories that relate perceptions of IT to its actual use. To advance the IT adoption literature, we direct attention away from individual perceptions of IT towards understanding the drivers of individuals' decisions as they use IT. This approach may offer richer explanations of individual IT-enabled performance. Using five decisions about IT acceptance and the theoretical lens of automaticity as proposed in previous work, we develop the construct of Information Technology Acceptance as being comprised of the five decisions that users make (i.e., to receive, to grasp, to assess, to be given, and to submit) and validate an instrument with data collected from 524 technology users in three organizations. The results support the model, suggesting that the five acceptance decisions are constant across organizational and technological contexts. We conclude with propositions to shape adoption research further using this new construct.

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信息技术接受度:结构发展与实证验证
传统的采用模型解释了使用信息技术(IT)的意图。这些模型借鉴了将对信息技术的认知与实际使用联系起来的理论。为了推动信息技术采用文献的发展,我们将注意力从个人对信息技术的感知转向了解个人在使用信息技术时做出决定的驱动因素。这种方法可以为个人的信息技术绩效提供更丰富的解释。利用前人提出的关于接受信息技术的五个决定和自动性的理论视角,我们提出了信息技术接受的概念,即由用户做出的五个决定(即接受、掌握、评估、给予和提交)组成,并利用从三个组织的 524 名技术用户那里收集的数据验证了一个工具。结果支持该模型,表明五种接受决策在不同的组织和技术背景下是不变的。最后,我们提出了一些建议,以便利用这一新概念进一步开展采用研究。
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来源期刊
International Journal of Information Management
International Journal of Information Management INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
53.10
自引率
6.20%
发文量
111
审稿时长
24 days
期刊介绍: The International Journal of Information Management (IJIM) is a distinguished, international, and peer-reviewed journal dedicated to providing its readers with top-notch analysis and discussions within the evolving field of information management. Key features of the journal include: Comprehensive Coverage: IJIM keeps readers informed with major papers, reports, and reviews. Topical Relevance: The journal remains current and relevant through Viewpoint articles and regular features like Research Notes, Case Studies, and a Reviews section, ensuring readers are updated on contemporary issues. Focus on Quality: IJIM prioritizes high-quality papers that address contemporary issues in information management.
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