Unfair commercial practices towards consumers in the Hungarian food industry

Dávid Keskeny
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Abstract

Unfair commercial practices in the food industry can include actions and practices by traders or producers that mislead consumers about the true characteristics, quality, or price of products. For example, if a producer does not accurately and transparently list the composition of products, or if advertisements contain false or misleading information about products, or if inappropriate product quality is concealed, or if promised benefits of products are not realised, or if consumers are unfairly persuaded to purchase products. It is important to note that all traders and producers must comply with consumer protection rules. If any unfair commercial practices are observed, consumers can legitimately file a complaint with the Consumer Protection Authority or the Hungarian Competition Authority. Unfair commercial practices can be a serious problem for consumers as they mislead them about the true characteristics of products, making it difficult to make informed purchasing decisions. Therefore, it is important for consumers to be informed about the true composition and quality of products in order to avoid falling victim to unfair commercial practices. Through various legal cases, I demonstrate how important it is for consumers to be fully informed and aware of their rights. Additionally, I illustrate how investigating different complaints can have an impact on preventing unfair commercial practices.    
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匈牙利食品行业对消费者的不公平商业行为
食品行业的不公平商业行为可包括贸易商或生产商在产品的真实特性、质量或价格方面误导消费者的行为和做法。例如,生产商没有准确、透明地列出产品成分,或广告中含有虚假或误导性的产品信息,或隐瞒不适当的产品质量,或没有实现产品的承诺利益,或不公平地说服消费者购买产品。如果发现任何不公平的商业行为,消费者可以合法地向消费者保护局或匈牙利竞争管理局投诉。不公平的商业行为对消费者来说可能是一个严重的问题,因为它们会误导消费者了解产品的真实特性,使其难以做出明智的购买决定。因此,消费者必须了解产品的真实成分和质量,以避免成为不公平商业行为的受害者。通过各种法律案例,我证明了消费者充分了解和认识自身权利的重要性。此外,我还说明了调查不同的投诉如何对防止不公平的商业行为产生影响。
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