A meta-analytic review of hospitality and tourism employees’ creativity and innovative behavior

IF 10.9 1区 管理学 Q1 ENVIRONMENTAL STUDIES Tourism Management Pub Date : 2024-06-10 DOI:10.1016/j.tourman.2024.104977
SangGon (Edward) Lim , Chihyung "Michael" Ok , Lu Lu
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Abstract

This study presents a meta-analysis of the relationships between hospitality and tourism employees' innovative behavior and (a) its predictors and (b) various performance measures. Findings contribute to the field in four key ways. First, this research addresses the sector's burgeoning innovation landscape through a targeted meta-analytic review. Second, it describes a dense nomological network, expanding on previous studies' predictors. Third, it broadens this network by including relevant outcome variables. Lastly, it explores moderators: a theoretically significant distinction (i.e., creativity vs. innovative behavior), common control variables (i.e., age, tenure), and nine cultural dimensions. Drawing on dynamic componential theory, this study integrates individual and organizational components, psychological factors, and external influences to clarify employees' creative and innovative performance. An analysis of 215 independent samples covering 1,128 relationships provides valuable insights for hospitality and tourism management leaders and scholars.

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关于酒店和旅游业员工创造力和创新行为的元分析综述
本研究对酒店和旅游业员工的创新行为与(a)其预测因素和(b)各种绩效指标之间的关系进行了荟萃分析。研究结果在四个关键方面为该领域做出了贡献。首先,本研究通过有针对性的元分析综述,探讨了该行业蓬勃发展的创新前景。其次,它描述了一个密集的名义网络,扩展了以往研究的预测因素。第三,它通过纳入相关结果变量来扩展这一网络。最后,它探讨了调节因素:理论上重要的区别(即创造力与创新行为)、常见的控制变量(即年龄、任期)和九个文化维度。本研究借鉴动态成分理论,整合了个人和组织成分、心理因素和外部影响因素,以阐明员工的创造性和创新性表现。对 215 个独立样本、1,128 种关系的分析为酒店与旅游管理领导者和学者提供了宝贵的见解。
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来源期刊
Tourism Management
Tourism Management Multiple-
CiteScore
24.10
自引率
7.90%
发文量
190
审稿时长
45 days
期刊介绍: Tourism Management, the preeminent scholarly journal, concentrates on the comprehensive management aspects, encompassing planning and policy, within the realm of travel and tourism. Adopting an interdisciplinary perspective, the journal delves into international, national, and regional tourism, addressing various management challenges. Its content mirrors this integrative approach, featuring primary research articles, progress in tourism research, case studies, research notes, discussions on current issues, and book reviews. Emphasizing scholarly rigor, all published papers are expected to contribute to theoretical and/or methodological advancements while offering specific insights relevant to tourism management and policy.
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