Tourism Management最新文献

英文中文

Resilience in uncertainty: The impact of coping strategies on tourism entrepreneurs’ subjective well-being in sub-Saharan Africa

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2025-03-04 DOI: 10.1016/j.tourman.2025.105169

Manuel Alector Ribeiro , Issahaku Adam , Albert Nsom Kimbu , Frederick Dayour , Ogechi Adeola , Tembi M. Tichaawa

This study examines how tourism entrepreneurs of Micro, Small, and Medium enterprises in sub-Saharan Africa (SAA) coped with environmental uncertainties during COVID-19 and the impact on their resilience and subjective well-being (SWB). Using a mixed-methods approach, we combined quantitative survey data from 844 participants and 23 in-depth qualitative interviews in Ghana and Nigeria. Findings reveal that environmental uncertainty triggers problem-focused coping, which significantly enhances resilience and SWB. Conversely, emotion-focused coping shows no significant relationship with uncertainty, indicating a unique response pattern in these contexts. Entrepreneurial team efficacy plays a crucial moderating role in the relationship between coping strategies, resilience, and SWB. While COVID-19 served as the primary context, the findings offer a broader perspective on how entrepreneurs navigate diverse environmental uncertainties in volatile, resource-scarce environments. These findings contribute to a contextualised understanding of entrepreneurial behaviour in SSA and provide practical implications for enhancing entrepreneur support systems in turbulent times.

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引用次数: 0

Enhancing tourism carbon emission efficiency through industry agglomeration: Evidence from China 通过产业集聚提高旅游业碳排放效率：来自中国的证据

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2025-03-04 DOI: 10.1016/j.tourman.2025.105170

Hongwei Liu , Chongyang Wang , Henry Tsai

This study investigates the impact of tourism industry agglomeration (TIA) on regional tourism carbon emission efficiency (TCE) across 30 Chinese provinces from 2008 to 2019. A game cross-efficiency model is applied to measure TCE, while a spatial Durbin model and a geographically and temporally weighted regression model are used to analyze the spatial spillover effect and spatial-temporal heterogeneity of TIA on TCE, respectively. The results reveal the following: first, an inverted U-shaped non-linear relationship exists between TIA and TCE, with TIA levels in one region also affecting TCE in neighboring regions; second, locally TIA exhibits spatially heterogeneous effects on TCE across the 30 provinces. These findings provide valuable insights into the spatial dynamics and inter-regional impacts of TIA on TCE.

引用次数: 0

Building ingenuity in tourism organizations during crises

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2025-03-04 DOI: 10.1016/j.tourman.2025.105165

Xueying (Linda) Lin , IpKin Anthony Wong , Veronica Hoi In Fong

Tourism organizations inevitably encounter adversities, which impose numerous constraints that demand innovation. Building organizational ingenuity—the ability to develop innovative solutions within constraints using limited resources—has emerged as a core strategic issue in crisis management. This research employed a multi-case study design, using the COVID-19 crisis as the research context to examine the process of developing organizational ingenuity under severe environmental stress. Drawing on the dynamic capabilities view, we propose a processual ingenuity-building model that illustrates how travel agencies address crisis-induced constraints by leveraging dynamic capabilities of sensing, seizing, and transforming. This study sheds light on the development of organizational ingenuity during crises, offering a new perspective on the relationship between crisis and innovation. Moreover, it provides insights into how dynamic capabilities can facilitate innovation in crisis management. It also offers theoretical guidelines, along with specific ingenious practices, to help tourism organizations adapt to change and gain competitive advantages in extreme circumstances.

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引用次数: 0

When social media exposure backfires on travel: The role of social media–induced travel anxiety

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2025-03-04 DOI: 10.1016/j.tourman.2025.105163

Youlin Huang , Lixian Qian , Huiying Tu

The tourism literature suggests that viewing others' tourism experiences on social media promotes one's travel intention. However, by introducing and validating social media–induced travel anxiety (i.e., feelings of worry, unease, or nervousness about one's travel experiences induced by seeing others' tourism experience on social media), we tell a different story. Drawing on cognitive appraisal theory, using a qualitative thematic analysis and a quantitative survey, we reveal that exposure to idealized tourism presentations (such as selective self-presentation and modified travel photos) and information overload trigger social media–induced travel anxiety, which reduces travel intention. Moreover, social comparison sensitivity strengthens the indirect negative influence of exposure to idealized tourism presentations on travel intention, and the direct positive effect of the exposure on social media–induced travel anxiety. We contribute to understanding and managing social media–induced travel anxiety, via which social media platforms and destination marketers could improve users' experiences.

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引用次数: 0

Exploring signal congruence: How marketer- and user-generated content congruence influences review sharing

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2025-02-27 DOI: 10.1016/j.tourman.2025.105160

Shuang Geng, Rui Wang, Yuqin He, Nan Yang, Ben Niu, Yuanyue Feng, Xiaoyu Miao

Consumers' review sharing on review-hosting platforms provides crucial information for subsequent users. However, the content generated by marketers and users may convey incongruent information, potentially confusing readers. This study aims to operationalize the sub-dimensions of the signal congruence from two perspectives: semantic similarity and linguistic style matching, and investigate their heterogeneous effects on subsequent users' review sharing. Drawing on the signalling theory and heuristic-systematic model, we examine the impact of signal congruence on various characteristics of subsequent users' review, including review entropy, length, linguistic complexity, readability, and two-sidedness. Additionally, we investigate the moderating role of subsequent reviewer's platform activeness. Using a real-world dataset, our empirical analysis results indicate that semantic similarity positively affects subsequent review entropy, length, readability, while negatively impacting linguistic complexity. Conversely, linguistic style matching negatively influences review entropy, length, two-sidedness, and positively influences linguistic complexity. Their influences are amplified when the subsequent reviewer exhibits higher platform activeness.

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引用次数: 0

Guiding the path to sustainable tourism development: Investigating the role of tour guides within a social exchange theory paradigm

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2025-02-26 DOI: 10.1016/j.tourman.2025.105162

Ayse Sengoz , Tarik Dogru (Dr True) , Makarand Mody , Cem Isik

Tour guides are essential to the tourism industry, acting as leaders, mediators, and facilitators of socio-cultural, economic, and environmental exchanges. Beyond enhancing tourist experiences, they play a pivotal role in sustainability by educating tourists, promoting conservation, and encouraging industry adoption of sustainable practices. While existing research acknowledges these roles, it lacks a systematic understanding of how tour guides function within multi-stakeholder systems to drive sustainable tourism development. This study addresses this gap by applying Social Exchange Theory (SET) to examine how tour guides foster reciprocity, trust, mutual benefit, and power balance among tourists, local communities, industry actors, and policymakers. Through in-depth, semi-structured interviews with 15 state-certified tour guides in Turkey, the study develops a novel conceptual framework that reconceptualizes tour guides as central agents of multilateral social exchanges in sustainable tourism. By extending SET beyond traditional dyadic interactions, this research advances theoretical discourse on tourism intermediation and provides practical insights for leveraging tour guides’ influence in sustainability efforts.

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引用次数: 0

Google Trends and Baidu index data in tourism demand forecasting: A critical assessment of recent applications

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2025-02-25 DOI: 10.1016/j.tourman.2025.105164

Josip Mikulić , Regina M. Baumgärtner

The application of search query (SQ) data in tourism demand forecasting is an intriguing area of ongoing research. The present research note aims to (i) critically examine recent studies from leading tourism journals using SQ data for demand forecasting, (ii) synthesize the prevailing key problems, limitations and challenges in the studies, and (iii) provide recommendations emerging from the critical assessment of literature to help improve the quality of future SQ-data-based tourism forecasting research.

引用次数: 0

Profile image album management and users’ online sharing behavior

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2025-02-25 DOI: 10.1016/j.tourman.2025.105159

Xiaoxian Ji , Chunhong Li , Rob Law , Xianwei Liu

The increasing importance of profile image highlights the development of a new platform feature—the profile image album—for consumers to conduct strategic visual impression management. Based on a dataset containing 3,296,295 reviews posted by 42,700 Yelpers and their profile image albums, this study illustrates a positive relationship between profile images and sharing efforts. Furthermore, as proxies of the tactics of human-centric information disclosure and facial self-presentation, human and face images positively moderate the effectiveness of the album in facilitating voluntary contributions. Particularly, consumers who predominantly feature themselves alone, or who often display large smiles, tend to put additional effort into sharing online. Theoretical and practical implications are drawn from the results.

引用次数: 0

Transforming intangible cultural heritage in destinations: A fashion communication perspective

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2025-02-25 DOI: 10.1016/j.tourman.2025.105161

Chaowu Xie , Feifei Lai , Jiangchi Zhang , Songshan (Sam) Huang

Intangible cultural heritage (ICH) is a key attraction for the development of tourist destinations, but few studies have examined the popularization of ICH in destinations through the lens of fashion communication. This research pioneers the conceptualization of ICH fashion communication in tourist destinations. Using qualitative and quantitative methods, we identify and construct a theoretical framework of ICH fashion communication. Study 1 reveals that the fashion communication of ICH in tourist destinations follows a process framework of “fashion communication elements - fashion communication channels - fashion communication results,” involving six distinct constructs. Study 2 and Study 3 demonstrate that the fashion communication elements (fashion representation, fashion ontology, and fashion construction) significantly influence tourists’ fashion perception. Additionally, fashion communication channels (diffusion of exhibition spaces and participation of diverse groups) mediate the relationship between these elements and tourists’ fashion perception. This research enhances the theoretical understanding of ICH communication and marketing in tourism.

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引用次数: 0

Can talented tour guides truly not be retained? Exploring the development of tour guides’ career resilience under stressful conditions

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2025-02-20 DOI: 10.1016/j.tourman.2025.105157

Ping Sun , Mingxuan Lyu , Hongbo Liu

Tour guide turnover challenges the tourism sector, highlighting the need to enhance tour guides' career resilience to retain talent. Drawing on theory of stress and coping, we investigated the formation mechanisms and associated boundary conditions of tour guides' career resilience during times of stress through two studies. Study 1 employed partial least squares structural equation modeling (PLS-SEM) to detect linear relationships between antecedent variables and career resilience. Results showed that deliberate (intrusive) rumination positively (negatively) impacted career resilience with self-leadership serving as a mediator. Perceived environmental uncertainty moderated rumination's impact on self-leadership, and family support moderated self-leadership's effect on career resilience. Study 2 utilized fuzzy-set qualitative comparative analysis (fsQCA) to gain deeper insights into self-leadership and uncover how its various dimensions contribute to career resilience in a nonlinear manner. Results revealed three configurations critical to career resilience, with constructive cognition being essential. Theoretical and practical implications are discussed in closing.

导游流失给旅游业带来了挑战，这凸显了提高导游职业适应力以留住人才的必要性。借鉴压力和应对理论，我们通过两项研究调查了导游在压力时期职业复原力的形成机制和相关边界条件。研究 1 采用偏最小二乘结构方程模型（PLS-SEM）来检测前因变量与职业复原力之间的线性关系。结果显示，蓄意（侵入性）反刍对职业复原力有积极（消极）影响，而自我领导力则是中介因素。感知到的环境不确定性调节了反刍对自我领导的影响，而家庭支持则调节了自我领导对职业复原力的影响。研究 2 利用模糊集定性比较分析（fsQCA）来深入了解自我领导力，并揭示其各个维度是如何以非线性方式促进职业复原力的。结果显示，三种配置对职业复原力至关重要，其中建设性认知至关重要。最后讨论了其理论和实践意义。

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