Tourism Management最新文献

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Exploring service innovation archetypes of generative artificial intelligence in tourism: Integrating the views of tourists and tourism technology entrepreneurs 旅游生成性人工智能服务创新原型探索：整合游客与旅游科技企业家的观点

IF 12.7 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2026-02-05 DOI: 10.1016/j.tourman.2026.105413

Hakseung Shin, Yujeong Jo, Hongbi Kim, Jing (Bill) Xu

引用次数: 0

‘Peeling back the layers’: Power dynamics and saviour complex in South-South volunteer tourism “剥开层层外衣”：南南志愿旅游中的权力动态和救世主情结

IF 12.7 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2026-02-04 DOI: 10.1016/j.tourman.2026.105412

Reni Polus, Neil Carr

引用次数: 0

Dual logic for cue identification in destination marketing 目的地营销中线索识别的双重逻辑

IF 12.7 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2026-02-02 DOI: 10.1016/j.tourman.2026.105414

Xingyang Lv, Ping Feng, Mimi Li, Xiaoting Huang

引用次数: 0

Invisible disabilities and tourism: Rethinking accessibility through chronic illness 看不见的残疾和旅游：通过慢性病重新思考无障碍

IF 12.7 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2026-02-02 DOI: 10.1016/j.tourman.2026.105411

Piotr Zientara

引用次数: 0

Advances in visitor attraction research: A critical and thematic review 游客吸引力研究进展：批判性和专题综述

IF 12.7 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2026-02-01 DOI: 10.1016/j.tourman.2026.105400

Anna Leask, Ellis Urquhart, Brian Garrod, Alan Fyall

引用次数: 0

Travel in the mirror: How home stereotypes shape travel intentions 镜子里的旅行：对家庭的刻板印象如何影响旅行意向

IF 12.4 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2026-01-29 DOI: 10.1016/j.tourman.2026.105395

Živa Kolbl , Milena Micevski , Maja Arslanagic-Kalajdzic , Sebastian Zenker , Marc Herz

Tourists develop expectations and behaviors based on stereotypes about destinations; however, the anchoring role of home place stereotypes in contrasting home with destination stereotypes - “inside” (home) versus “out” (destination) perspective remains unexplored. These differences have important implications for how travelers evaluate and select destinations. Drawing on the stereotype content model, social comparison and reference point theory, we examine empirically how home place stereotypes act as cognitive anchors shaping the comparative evaluation of destination stereotypes (warmth and competence) and in turn, how these comparisons inform travel intentions (N = 497). Contrary to the similarity-attraction paradigm, our findings reveal that greater home-destination stereotype differences strengthen the warmth/competence–visit intention link. By linking our data with secondary data, we show that destination smartness amplifies the role of competence differences in these travel intentions. These insights challenge one-sided views: travelers see destinations through the “mirror” of home-place stereotypes, with the destination's environmental context shaping decisions.

游客根据对目的地的刻板印象产生期望和行为；然而，家乡刻板印象在对比家乡和目的地刻板印象方面的锚定作用——“内部”（家）和“外部”（目的地）的观点仍未被探索。这些差异对旅行者如何评估和选择目的地有着重要的影响。利用刻板印象内容模型、社会比较和参考点理论，我们实证研究了家乡刻板印象如何作为认知锚点，塑造目的地刻板印象（温暖和能力）的比较评价，以及这些比较如何影响旅行意图（N = 497）。与相似性-吸引力范式相反，我们的研究结果表明，更大的家-目的地刻板印象差异强化了温暖/能力-访问意愿的联系。通过将我们的数据与二手数据联系起来，我们发现目的地智慧放大了能力差异在这些旅行意图中的作用。这些见解挑战了片面的观点：旅行者通过对家乡的刻板印象的“镜子”来看待目的地，目的地的环境背景决定了他们的决定。

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引用次数: 0

To regulate or not to regulate: The destination management dilemma in handling the intensity of tourism 管制还是不管制：处理旅游强度的目的地管理困境

IF 12.4 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2026-01-28 DOI: 10.1016/j.tourman.2026.105399

Rebecca Miccini , Camilla Ciappei , Giovanni Liberatore

Excessive tourism pressure signals unsustainable destination tourism. This study investigates the relationship between regulatory pressure and tourism intensity in Florence, Italy, a UNESCO World Heritage Site. Although tourism has generated economic benefits, it has also raised concerns about resource exploitation and environmental degradation, prompting local policy interventions. Using a mixed-methods approach, we explore whether regulatory measures influence tourism intensity. Results indicate that tourism-centered regulations increased over time, suggesting that policymakers resort to regulation as a tool to manage growing tourism intensity. Additionally, we found a negative association between regulatory pressure and tourism intensity, particularly when policies are explicitly aimed at tourism. These effects remain robust across different measures of tourism intensity. Notably, tourism intensity is unaffected by city tax levels but is positively associated with inflation and hospitality rates. The study advances sustainable destination management research by highlighting the regulatory tools most effective for mitigating overtourism, offering actionable insights for policymakers seeking to preserve cultural heritage while managing tourism development.

过度的旅游压力表明目的地旅游不可持续。本研究以被联合国教科文组织列为世界文化遗产的意大利佛罗伦萨为例，调查了监管压力与旅游强度之间的关系。虽然旅游业产生了经济效益，但它也引起了对资源开发和环境退化的关注，促使地方政策干预。采用混合方法，我们探讨了监管措施是否会影响旅游强度。结果表明，以旅游为中心的法规随着时间的推移而增加，这表明政策制定者将法规作为管理日益增长的旅游强度的工具。此外，我们发现监管压力与旅游强度之间存在负相关关系，特别是当政策明确针对旅游业时。这些影响在不同的旅游强度衡量标准中依然强劲。值得注意的是，旅游强度不受城市税收水平的影响，但与通货膨胀率和接待率呈正相关。该研究通过强调最有效的缓解过度旅游的监管工具，推动了可持续目的地管理研究，为寻求在管理旅游发展的同时保护文化遗产的政策制定者提供了可行的见解。

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引用次数: 0

Social interactions in organisations: Investigating employee quiet quitting using spatial econometric methods 组织中的社会互动：使用空间计量经济学方法调查员工安静辞职

IF 12.4 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2026-01-22 DOI: 10.1016/j.tourman.2026.105396

Yitong Yu , Xiaoying Jiao

Social interactions play a crucial role in organisations with intensive human contact, such as the hospitality industry. These interactions can be translated into crossover effects that affect employees' emotions and behaviours, which enlarge individual behaviours' impact on the whole organisation. However, these effects tend to be neglected across co-workers due to the difficulty of capturing and measuring using traditional methods. This study extends the crossover theory by incorporating co-workers’ social interactions in understanding organisational behaviour, operationalised by introducing advanced spatial econometric methods into hospitality management and organisational behaviour studies. This analytical framework is applied to understand quiet quitting behaviour with the presence of social interactions from a new perspective. The findings confirmed the existence of crossovers in employees' quiet quitting behaviours within organisations. The generalisability of this methodological framework can make further contributions to understanding a wide range of organisational behaviours considering social interactions in the workplace.

社会互动在人际接触密集的组织中起着至关重要的作用，比如酒店业。这些互动可以转化为影响员工情绪和行为的交叉效应，从而扩大个人行为对整个组织的影响。然而，由于使用传统方法难以捕获和测量，这些影响往往被同事忽视。本研究扩展了跨界理论，将同事的社会互动纳入组织行为的理解，并将先进的空间计量经济学方法引入酒店管理和组织行为研究。这个分析框架被应用于从一个新的角度来理解存在社会互动的安静戒烟行为。研究结果证实，在组织内部，员工的悄然离职行为存在交叉。这种方法框架的通用性可以进一步有助于理解考虑到工作场所社会互动的广泛组织行为。

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引用次数: 0

Systematic online trust building: Progressive effects of self-presentation strategies in peer-to-peer accommodation 系统在线信任建立：自我呈现策略在点对点适应中的递进效应

IF 12.4 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2026-01-20 DOI: 10.1016/j.tourman.2026.105393

Shun Ye , Xiaohan Wang , Soey Sut Ieng Lei , Anna Yang

Developing consumer trust in peer-to-peer accommodation has been challenging and complex. One of the main reasons for the lack of consumer trust is information asymmetry, which requires the hosts to provide comprehensive information to facilitate trust-building. While research has studied various trust-building elements and tactics, their effects have been examined independently, with limited understanding of their cumulative effects. Integrating signaling theory, uncertainty reduction theory, and social penetration theory, this research advocates trust-building as a layered and progressive process and proposes a triple-layer hierarchical framework that elucidates the incremental effects of informational, emotional, and social-relational self-presentation strategies. Using a series of step-up experiments conducted in verbal and non-verbal communication contexts, we demonstrate how the sequential introduction of three self-presentation strategies shapes purchase intention through progressive trust-building. An integrated framework that explains how the systematic integration of self-presentation tactics consolidates consumer trust is presented. Strategies for optimizing self-presentation for hosts are discussed.

建立消费者对点对点住宿的信任一直具有挑战性和复杂性。消费者信任缺失的主要原因之一是信息不对称，这就要求主机提供全面的信息，以促进信任的建立。虽然研究研究了各种建立信任的因素和策略，但它们的影响都是独立研究的，对其累积效应的了解有限。本研究结合信号理论、不确定性减少理论和社会渗透理论，主张信任建立是一个分层渐进的过程，并提出了一个三层层次结构框架，阐明了信息、情感和社会关系自我呈现策略的增量效应。通过在言语和非言语交际环境中进行的一系列升级实验，我们展示了三种自我呈现策略的顺序引入如何通过渐进的信任建立来塑造购买意愿。提出了一个综合框架，解释了自我呈现策略的系统整合如何巩固消费者信任。讨论了优化主机自我呈现的策略。

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引用次数: 0

Adult visitors’ experiential learning in museum interpretation: A longitudinal study 成人游客在博物馆解说中的体验学习：一项纵向研究

IF 12.4 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2026-01-15 DOI: 10.1016/j.tourman.2026.105391

Xi Zhang , Chaozhi Zhang

This study investigates how museum interpretation enhances adult visitors’ experiential learning. Based on an integrated theoretical framework combining Kolb’s experiential learning theory with Falk’s contextual learning model, the research employs a multi-method qualitative approach that includes go-along, on-site, and follow-up interviews across 10 exhibitions in 7 museums. Data were collected from 20 interpreters and 50 visitors, 25 of whom participated in follow-up interviews. The findings indicate that interpretation significantly fosters cognitive, emotional, and behavioral engagement, thereby improving both on-site and long-term visitor experiences. The study further advances a theoretical framework for adult experiential learning in tourism contexts, offering actionable insights for optimizing interpretation services and enhancing destination appeal.

本研究探讨博物馆解说如何促进成人参观者的体验式学习。本研究以科尔布的体验式学习理论与福尔克的情境学习模型相结合的理论框架为基础，采用多方法定性研究方法，对7家博物馆的10场展览进行了实地访谈、现场访谈和后续访谈。收集了20名口译员和50名访问者的数据，其中25人参加了后续访谈。研究结果表明，口译显著地促进了认知、情感和行为的参与，从而改善了现场和长期游客体验。该研究进一步提出了旅游背景下成人体验式学习的理论框架，为优化解说服务和增强目的地吸引力提供了可操作的见解。

引用次数: 0

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