{"title":"From disruption to normalcy: Co-production public service and destination competitiveness","authors":"Yang Zhang , Xiaoxiao Fu , Ye Zhang , Tao Huang","doi":"10.1016/j.tourman.2024.104973","DOIUrl":null,"url":null,"abstract":"<div><p>Drawing upon the interdisciplinary integration of co-production approaches of public service rooted in the public administration science, this study presents a retrospective analysis of the impact of public service and identifies key co-producers of tourism destination competitiveness (TDC) during uncertain periods. Utilizing the mixed qualitative and quantitative analysis of the policies implemented in Macao from 2020 to 2023 and the data from 1109 questionnaire surveys involving stakeholders, this study identifies 22 dimensions of the four types of co-production public services. This establishes the internal casual effects between the co-production public service and the TDC, which are achieved through diverse combination of co-production public service dimensions and specific co-producers, considering both their asymmetric and symmetric aspects. Our findings offer new insights into the tourism literature on TDC, exploring the conditions facilitated by co-production public service and providing valuable guidance for destination governments in developing public services to enhance TDC.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"106 ","pages":"Article 104973"},"PeriodicalIF":10.9000,"publicationDate":"2024-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S026151772400092X/pdfft?md5=23b1a526a6c6e7ee7ac704d02e6b720b&pid=1-s2.0-S026151772400092X-main.pdf","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Tourism Management","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S026151772400092X","RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"ENVIRONMENTAL STUDIES","Score":null,"Total":0}
引用次数: 0
Abstract
Drawing upon the interdisciplinary integration of co-production approaches of public service rooted in the public administration science, this study presents a retrospective analysis of the impact of public service and identifies key co-producers of tourism destination competitiveness (TDC) during uncertain periods. Utilizing the mixed qualitative and quantitative analysis of the policies implemented in Macao from 2020 to 2023 and the data from 1109 questionnaire surveys involving stakeholders, this study identifies 22 dimensions of the four types of co-production public services. This establishes the internal casual effects between the co-production public service and the TDC, which are achieved through diverse combination of co-production public service dimensions and specific co-producers, considering both their asymmetric and symmetric aspects. Our findings offer new insights into the tourism literature on TDC, exploring the conditions facilitated by co-production public service and providing valuable guidance for destination governments in developing public services to enhance TDC.
期刊介绍:
Tourism Management, the preeminent scholarly journal, concentrates on the comprehensive management aspects, encompassing planning and policy, within the realm of travel and tourism. Adopting an interdisciplinary perspective, the journal delves into international, national, and regional tourism, addressing various management challenges. Its content mirrors this integrative approach, featuring primary research articles, progress in tourism research, case studies, research notes, discussions on current issues, and book reviews. Emphasizing scholarly rigor, all published papers are expected to contribute to theoretical and/or methodological advancements while offering specific insights relevant to tourism management and policy.