Use of End-to-End Tool for the Analysis of the Digital Governance of Ports

Logistics Pub Date : 2024-06-06 DOI:10.3390/logistics8020058
Nicoletta González-Cancelas, Alberto Camarero Orive, Alberto Rivas Vilarchao, Javier Vaca-Cabrero
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Abstract

Background: Digital governance currently presents challenges in the context of ports, where efficiency and transparency are key elements for the success of operations. In ports, the effective adoption of digital governance can have a significant impact on optimizing operational processes and improving coordination between port authorities, logistics operators and customs. Method: In this context, the article proposes the use of an End-to-End Tool to analyze and evaluate digital governance in ports. This tool makes it possible to collect data from various sources, carry out a thorough analysis of the processes involved, and evaluate the satisfaction of end users. In addition, it provides an intuitive and easy-to-use interface to visualize results and make evidence-based decisions. The outcomes revealed areas of improvement in operational processes, identified bottlenecks, and presented proposals to optimize port efficiency. Results: The port currently exhibiting the best digital governance is Valencia, followed by Piraeus, Barcelona, and Algeciras, with very comparable management, and finally, Genoa. Conclusions: Efficient public–private collaboration in digital governance boosts port competitiveness. Regulatory frameworks for data security are crucial, and digital governance emerges as vital for global success.
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使用端对端工具分析港口数字化治理情况
背景:在港口,效率和透明度是运营成功的关键因素,而数字治理目前给港口带来了挑战。在港口,有效采用数字治理可对优化操作流程和改善港务局、物流运营商和海关之间的协调产生重大影响。方法:在此背景下,文章建议使用 "端到端工具 "来分析和评估港口的数字化管理。该工具可以收集各种来源的数据,对相关流程进行全面分析,并评估最终用户的满意度。此外,它还提供了一个直观、易用的界面,可将结果可视化,并做出以证据为基础的决策。结果揭示了操作流程中需要改进的地方,找出了瓶颈,并提出了优化港口效率的建议。结果:瓦伦西亚港是目前数字化管理最好的港口,其次是比雷埃夫斯港、巴塞罗那港和阿尔赫西拉斯港,它们的管理水平非常接近,最后是热那亚港。结论数字管理方面高效的公私合作可提高港口竞争力。数据安全的监管框架至关重要,而数字化管理则是全球成功的关键。
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