Increasing workforce psychological flexibility through organization-wide training: Influence on stress resilience, job burnout, and performance

IF 3.4 3区 心理学 Q1 PSYCHOLOGY, CLINICAL Journal of Contextual Behavioral Science Pub Date : 2024-07-01 DOI:10.1016/j.jcbs.2024.100799
Rob Archer , Rachel Lewis , Joanna Yarker , Lucie Zernerova , Paul E. Flaxman
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Abstract

There is growing interest in the role of psychological flexibility as a potential resilience factor in workplace settings for protecting employees against the risk of job burnout. This field study contributes to the literature by investigating the utility of delivering brief ACT-informed training to the entire regional workforce of an innovation and manufacturing organization. A total of 504 employees attended the training, 281 of whom completed study measures prior to the training and three months later. Across the 3-month timeframe, participants reported a statistically small and significant increase in work-related psychological flexibility. Increased psychological flexibility was associated with improved stress resilience, reduced exhaustion, and increased personal accomplishment. No change was observed on the depersonalization component of burnout or task performance. Moderation analyses revealed that residual change associations between work-related psychological flexibility and both exhaustion and resilience were stronger among participants with higher baseline exhaustion. By contrast, work-related psychological flexibility trended toward a stronger residual change relationship with personal accomplishment among participants with lower baseline exhaustion. We interpret these findings from the perspective of resource-based theories of workplace functioning, and highlight the potential of cultivating psychological flexibility as part of organization-wide personnel development initiatives.

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通过全组织培训提高员工心理灵活性:对压力复原力、工作倦怠和绩效的影响
人们越来越关注心理灵活性作为一种潜在的弹性因素在工作场所保护员工免受工作倦怠风险的作用。这项实地研究通过调查向一家创新制造企业的所有地区员工提供简短的 ACT 培训的效用,为相关文献做出了贡献。共有 504 名员工参加了培训,其中 281 人在培训前和三个月后完成了研究测量。在 3 个月的时间里,参加培训的员工在与工作相关的心理灵活性方面有了统计学意义上的显著提高。心理灵活性的提高与抗压能力的提高、疲惫感的减少和个人成就感的增加有关。在职业倦怠的人格解体部分或任务绩效方面没有观察到任何变化。调节分析表明,与工作相关的心理灵活性与疲惫和抗压能力之间的残差变化在基线疲惫程度较高的参与者中更为明显。相比之下,工作相关心理灵活性与个人成就感之间的剩余变化关系在基线衰竭程度较低的参与者中趋于增强。我们从基于资源的工作场所功能理论的角度解释了这些发现,并强调了培养心理灵活性作为整个组织人员发展计划一部分的潜力。
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来源期刊
CiteScore
8.50
自引率
18.00%
发文量
82
审稿时长
61 days
期刊介绍: The Journal of Contextual Behavioral Science is the official journal of the Association for Contextual Behavioral Science (ACBS). Contextual Behavioral Science is a systematic and pragmatic approach to the understanding of behavior, the solution of human problems, and the promotion of human growth and development. Contextual Behavioral Science uses functional principles and theories to analyze and modify action embedded in its historical and situational context. The goal is to predict and influence behavior, with precision, scope, and depth, across all behavioral domains and all levels of analysis, so as to help create a behavioral science that is more adequate to the challenge of the human condition.
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