Competitive coupon promotions: a theory-based model for online retail platforms and third-party sellers

IF 3.7 4区 管理学 Q2 BUSINESS Electronic Commerce Research Pub Date : 2024-06-23 DOI:10.1007/s10660-024-09864-z
Zonghuo Li, Peter T. L. Popkowski Leszczyc
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Abstract

In the realm of online retail, third-party sellers (TPSs) are progressively being permitted to offer their products on various platforms, often in exchange for a commission fee. This dynamic creates a natural competitive environment between the platforms and the TPSs. An increasingly prevalent strategy to enhance product competitiveness is the utilization of coupon promotions, which both platforms and TPSs have adopted. This study developed a theoretical model to study the dynamics of a retail system wherein an online platform facilitates the sale of products by a TPS, while simultaneously introducing products of differing quality levels. Four distinct promotion scenarios, based on whether the platform and TPS implement coupon offerings, are examined. The analysis outcomes reveal that coupon promotions initiated by both the platform and TPS result in reduced actual payments from consumers, particularly when the platform’s product holds a quality advantage. Surprisingly, in cases where the TPS’s product boasts a quality advantage, consumer actual payments may be higher in a promotion scenario compared to a non-promotional one. Furthermore, we demonstrate that the platform can leverage the TPS’s promotion efforts, particularly when commission fees and incremental purchases are on the higher side. Intriguingly, in situations where the TPS’s product holds a quality advantage, a co-promotion strategy, as opposed to a sole TPS-promotion approach, emerges as the optimal choice, especially when commission fees are substantial and incremental purchases are limited.

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竞争性优惠券促销:基于理论的在线零售平台和第三方卖家模型
在网络零售领域,第三方卖家(TPS)逐渐被允许在各种平台上提供产品,通常是为了换取佣金。这种态势在平台和 TPS 之间形成了一种自然的竞争环境。为提高产品竞争力,一种日益普遍的策略是利用优惠券促销,平台和 TPS 都采用了这种策略。本研究建立了一个理论模型来研究一个零售系统的动态,在这个系统中,在线平台为 TPS 的产品销售提供便利,同时引入不同质量水平的产品。根据平台和 TPS 是否实施优惠券促销,研究了四种不同的促销方案。分析结果表明,平台和 TPS 发起的优惠券促销活动都会导致消费者实际支付的减少,尤其是当平台的产品具有质量优势时。令人惊讶的是,在 TPS 的产品具有质量优势的情况下,与非促销相比,促销情况下消费者的实际支付可能会更高。此外,我们还证明了平台可以利用 TPS 的促销努力,尤其是当佣金费用和增量购买偏高时。耐人寻味的是,在 TPS 的产品具有质量优势的情况下,联合促销策略(而非 TPS 单独促销方法)成为最佳选择,尤其是在佣金费用可观且增量购买有限的情况下。
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来源期刊
CiteScore
7.50
自引率
12.80%
发文量
99
期刊介绍: The Internet and the World Wide Web have brought a fundamental change in the way that individuals access data, information and services. Individuals have access to vast amounts of data, to experts and services that are not limited in time or space. This has forced business to change the way in which they conduct their commercial transactions with their end customers and with other businesses, resulting in the development of a global market through the Internet. The emergence of the Internet and electronic commerce raises many new research issues. The Electronic Commerce Research journal will serve as a forum for stimulating and disseminating research into all facets of electronic commerce - from research into core enabling technologies to work on assessing and understanding the implications of these technologies on societies, economies, businesses and individuals. The journal concentrates on theoretical as well as empirical research that leads to better understanding of electronic commerce and its implications. Topics covered by the journal include, but are not restricted to the following subjects as they relate to the Internet and electronic commerce: Dissemination of services through the Internet;Intelligent agents technologies and their impact;The global impact of electronic commerce;The economics of electronic commerce;Fraud reduction on the Internet;Mobile electronic commerce;Virtual electronic commerce systems;Application of computer and communication technologies to electronic commerce;Electronic market mechanisms and their impact;Auctioning over the Internet;Business models of Internet based companies;Service creation and provisioning;The job market created by the Internet and electronic commerce;Security, privacy, authorization and authentication of users and transactions on the Internet;Electronic data interc hange over the Internet;Electronic payment systems and electronic funds transfer;The impact of electronic commerce on organizational structures and processes;Supply chain management through the Internet;Marketing on the Internet;User adaptive advertisement;Standards in electronic commerce and their analysis;Metrics, measurement and prediction of user activity;On-line stock markets and financial trading;User devices for accessing the Internet and conducting electronic transactions;Efficient search techniques and engines on the WWW;Web based languages (e.g., HTML, XML, VRML, Java);Multimedia storage and distribution;Internet;Collaborative learning, gaming and work;Presentation page design techniques and tools;Virtual reality on the net and 3D visualization;Browsers and user interfaces;Web site management techniques and tools;Managing middleware to support electronic commerce;Web based education, and training;Electronic journals and publishing on the Internet;Legal issues, taxation and property rights;Modeling and design of networks to support Internet applications;Modeling, design and sizing of web site servers;Reliability of intensive on-line applications;Pervasive devices and pervasive computing in electronic commerce;Workflow for electronic commerce applications;Coordination technologies for electronic commerce;Personalization and mass customization technologies;Marketing and customer relationship management in electronic commerce;Service creation and provisioning. Audience: Academics and professionals involved in electronic commerce research and the application and use of the Internet. Managers, consultants, decision-makers and developers who value the use of electronic com merce research results. Special Issues: Electronic Commerce Research publishes from time to time a special issue of the devoted to a single subject area. If interested in serving as a guest editor for a special issue, please contact the Editor-in-Chief J. Christopher Westland at westland@uic.edu with a proposal for the special issue. Officially cited as: Electron Commer Res
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