Impact of social media usage on technostress among employees in IT sector

IF 3.8 Q2 MANAGEMENT Journal of Strategy and Management Pub Date : 2024-06-25 DOI:10.1108/jsma-06-2023-0126

Savita Saini, Shivinder Phoolka

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引用次数: 0

Abstract

Purpose

Social media is now regularly used by employees for both personal and professional reasons. Its potential significance in industry 5.0 cannot be denied. Social media usage can stress out employees, despite its benefits. Numerous adverse outcomes have been associated with using social media for work-related purposes. The current study too aimed at understanding how using social media for job related activities affect technostress amongst employees at IT sector in India before and during COVID-19.

Design/methodology/approach

In order to determine whether the data were reliable and valid, confirmatory factor analysis and Cronbach’s alpha were used. After that, using a structural equation model, the impact of social media usage intensity for job related activities on techostress through social media is measured.

Findings

The study’s findings confirmed that using social media for work-related purposes had a positive relationship with technological stress both during and before COVID-19 situation.

Originality/value

The study is an original piece of work by the authors with no conflict of interest with any party, person or organization.

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社交媒体的使用对 IT 行业员工技术压力的影响

目的目前，员工出于个人和职业原因经常使用社交媒体。社交媒体在工业 5.0 中的潜在意义毋庸置疑。尽管社交媒体有很多好处，但使用社交媒体会给员工带来压力。许多不良后果都与出于工作目的使用社交媒体有关。本研究也旨在了解在 COVID-19 之前和期间，使用社交媒体进行工作相关活动如何影响印度 IT 部门员工的技术压力。研究结果研究结果证实，在 COVID-19 期间和之前，出于工作相关目的使用社交媒体与技术压力之间存在正相关关系。

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来源期刊

Journal of Strategy and Management MANAGEMENT-

CiteScore

6.30

自引率

9.70%

发文量

期刊介绍： The Journal of Strategy and Management is an international journal dedicated to: -improving the existing knowledge and understanding of strategy development and implementation globally in private and public organizations -encouraging new thinking and innovative approaches to the study of strategy -offering executives strategic insights based on outcomes of original scholarly research; and -establishing effective communication between researchers and executives managing public and private organizations.