Sexism and workplace interpersonal mistreatment in hospitality and tourism industry: A critical systematic literature review

IF 7.3 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Tourism Management Perspectives Pub Date : 2024-07-05 DOI:10.1016/j.tmp.2024.101285
Emmanuel Kwame Opoku, Lakshman Wimalasena, Rafal Sitko
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Abstract

Given the extensive body of literature reporting gendered workplace interpersonal mistreatment (GWIM) in hospitality and tourism (H&T) research, there is a surprising lack of critical literature reviews exploring this issue. To address this absence, and contribute to existing debates, this paper critically explores gendered epistemological gaps in literature informing GWIM scholarship in H&T. Employing 47 eligible articles extracted from the Web of Science, Scopus, and Google Scholar databases, this study finds that women are usually the target of sexual harassment. Yet, more importantly, this study also finds that men and non-binary lived experiences of GWIM in H&T industry have not drawn adequate attention in academic research. Among the qualitative papers, the commonly used interpretivist approach exploring GWIM reveals scope for alternative epistemologies such as critical realism. Hence, informed by the need for more diverse methodologies, based on a critical realist standpoint, this paper advances an integrative framework to guide future GWIM research enabling the theorisation of all genders.

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酒店和旅游业中的性别歧视与职场人际虐待:批判性系统文献综述
鉴于有大量文献报告了酒店与旅游业(H&T)研究中的性别化工作场所人际虐待(GWIM)问题,但令人惊讶的是,却缺乏对这一问题进行探讨的批判性文献综述。为了弥补这一缺失,并为现有的辩论做出贡献,本文批判性地探讨了在为酒店与旅游业的 GWIM 学术研究提供信息的文献中存在的性别认识论差距。本研究采用了从 Web of Science、Scopus 和 Google Scholar 数据库中提取的 47 篇符合条件的文章,发现女性通常是性骚扰的目标。然而,更重要的是,本研究还发现,男性和非二元性在 H&T 行业的 GWIM 生活经历并没有引起学术研究的足够重视。在定性研究论文中,探讨 GWIM 的常用解释主义方法揭示了批判现实主义等替代认识论的空间。因此,基于批判现实主义的立场,本文提出了一个综合框架,以指导未来的 GWIM 研究,使所有性别都能理论化。
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来源期刊
CiteScore
15.60
自引率
3.40%
发文量
99
审稿时长
59 days
期刊介绍: Tourism Management Perspectives is an interdisciplinary journal that focuses on the planning and management of travel and tourism. It covers topics such as tourist experiences, their consequences for communities, economies, and environments, the creation of image, the shaping of tourist experiences and perceptions, and the management of tourist organizations and destinations. The journal's editorial board consists of experienced international professionals and it shares the board with Tourism Management. The journal covers socio-cultural, technological, planning, and policy aspects of international, national, and regional tourism, as well as specific management studies. It encourages papers that introduce new research methods and critique existing ones in the context of tourism research. The journal publishes empirical research articles and high-quality review articles on important topics and emerging themes that enhance the theoretical and conceptual understanding of key areas within travel and tourism management.
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