Trust and quality of life: A study in organizations for individuals with intellectual disability

IF 2.9 2区医学 Q1 EDUCATION, SPECIAL Research in Developmental Disabilities Pub Date : 2024-07-05 DOI:10.1016/j.ridd.2024.104782

Sedigheh Jalili , Vicente Martínez-Tur , Yolanda Estreder , Carolina Moliner , Esther Gracia , Leady V. Fajardo-Castro

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Abstract

Background

Based on social exchange within organizations for individuals with intellectual disability, we explore trust between supervisors and team members and its association with organizational performance oriented to the quality of life of service users.

Aims

We examine the mediating role of teams’ trust in supervisors in the relationship between supervisors’ trust in teams and performance focused on improving the quality of life of service users. We expect teams to reciprocate supervisors’ trust by reporting greater levels of trust in supervisors and better performance.

Method and procedures

We tested this trust-mediated model with a sample of 139 supervisors (reporting trust in their teams), 1101 team members (reporting trust in their supervisors), and 1468 family members (reporting performance focused on quality of life).

Outcomes and results

Our findings confirmed a cross-level mediation process. Supervisors’ trust in their teams leads to teams’ trust in their supervisors. This trust at the team level in turn is positively associated with organizational performance oriented to improving the quality of life of individuals with intellectual disability, reported by family members.

Conclusions and implications

Our study builds on and extends an established stream of research on trust theory by considering trust and its association with performance focused on quality of life.

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信任与生活质量：智障人士组织研究

背景我们以智障人士组织内的社会交换为基础，探讨了主管与团队成员之间的信任及其与以服务对象生活质量为导向的组织绩效之间的关系。目的我们研究了团队对主管的信任在主管对团队的信任与以提高服务对象生活质量为导向的绩效之间的关系中的中介作用。方法和程序我们以 139 名主管（报告对其团队的信任）、1101 名团队成员（报告对其主管的信任）和 1468 名家庭成员（报告以生活质量为重点的绩效）为样本，对这一信任中介模型进行了测试。主管对团队的信任导致团队对主管的信任。这种团队层面的信任反过来又与智障人士家属所报告的、以提高智障人士生活质量为导向的组织绩效正相关。结论与启示我们的研究通过考虑信任及其与注重生活质量的绩效之间的关系，建立并扩展了信任理论的既定研究流。

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来源期刊

Research in Developmental Disabilities Multiple-

CiteScore

5.50

自引率

6.50%

发文量

178

期刊介绍： Research In Developmental Disabilities is aimed at publishing original research of an interdisciplinary nature that has a direct bearing on the remediation of problems associated with developmental disabilities. Manuscripts will be solicited throughout the world. Articles will be primarily empirical studies, although an occasional position paper or review will be accepted. The aim of the journal will be to publish articles on all aspects of research with the developmentally disabled, with any methodologically sound approach being acceptable.