Struggling in silence? The formation mechanism of implicit conflict in rural tourism communities

IF 10.9 1区 管理学 Q1 ENVIRONMENTAL STUDIES Tourism Management Pub Date : 2024-07-06 DOI:10.1016/j.tourman.2024.104999
Yao Zhu , Fang Meng , Shousheng Chai , Yongguang Zou
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Abstract

This study explored the formation and influencing factors of the understudied implicit conflict in rural tourism communities from a social capital perspective. An exploratory sequential mixed-method approach was used, including semi-structured interviews and household surveys with rural tourism community residents. The study identifies the formation mechanism of implicit conflicts and examines the influencing factors that drive conflict intentions. Findings revealed that residents experienced three stages of development: potential opposition, cognitive engagement, and conflict intention. The influencing factors, such as formal institutional disembedding, network disembedding, and loss of relational trust, positively affected rural community residents' conflict-related cognitive engagement and informal institutional embedding, which further positively influenced residents' conflict intentions. This study contributes to a better understanding and measurement of implicit conflict in rural tourism communities. It also provides significant implications for stakeholders to develop more comprehensive tourism planning and management strategies to enhance residents’ support for tourism.

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在沉默中挣扎?乡村旅游社区隐性冲突的形成机制
本研究从社会资本的角度探讨了乡村旅游社区中未被充分研究的隐性冲突的形成和影响因素。研究采用了探索性顺序混合方法,包括对乡村旅游社区居民进行半结构式访谈和入户调查。研究确定了隐性冲突的形成机制,并探讨了冲突意向的影响因素。研究结果显示,居民经历了三个发展阶段:潜在反对、认知参与和冲突意向。正式制度脱嵌、网络脱嵌和关系信任缺失等影响因素对农村社区居民与冲突相关的认知参与和非正式制度嵌入产生了积极影响,而非正式制度嵌入又进一步对居民的冲突意向产生了积极影响。本研究有助于更好地理解和测量乡村旅游社区中的隐性冲突。它还为利益相关者制定更全面的旅游规划和管理策略以增强居民对旅游业的支持提供了重要启示。
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来源期刊
Tourism Management
Tourism Management Multiple-
CiteScore
24.10
自引率
7.90%
发文量
190
审稿时长
45 days
期刊介绍: Tourism Management, the preeminent scholarly journal, concentrates on the comprehensive management aspects, encompassing planning and policy, within the realm of travel and tourism. Adopting an interdisciplinary perspective, the journal delves into international, national, and regional tourism, addressing various management challenges. Its content mirrors this integrative approach, featuring primary research articles, progress in tourism research, case studies, research notes, discussions on current issues, and book reviews. Emphasizing scholarly rigor, all published papers are expected to contribute to theoretical and/or methodological advancements while offering specific insights relevant to tourism management and policy.
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