P-438 THE EFFECTS OF REMOTE WORK AND TECHNOSTRESS ON WORKERS WELL-BEING: A PILOT STUDY IN MOROCCO

Abstract

Introduction The COVID-19 pandemic has brought about significant changes in our work practices and our interaction with technology. As remote and hybrid working models gain prominence, our study endeavors to gain insights into how remote work impacts the well-being of employees. Methods A questionnaire was developed and administered to remote workers in Morocco, dissecting their experiences and challenges in the remote work landscape, to delve into the intricate connections between various aspects of remote work, encompassing technostress, burn-out, sleep quality, job recovery, and resilience determinants. The results were then analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Qualitative interviews were also conducted with 17 managers. Results According to the 380 received answers, workers were exposed to intensive use of technology, which has negatively affected their lives and performance, and increased their workload. An important insight of our study is that women’s perceived technostress was lower than that of men. Furthermore, technostress showed a significant positive effect on burnout and a significant negative effect on sleep quality among workers. Job recovery was associated with increased levels of resilience and engagement, suggesting an interesting potential to impact the well-being at work. Discussion-Conclusion Our study stands as a vital contribution to unraveling the intricate tapestry of remote work dynamics in Morocco. It underscores the paramount importance of addressing technostress, a facet of remote work often overshadowed by its convenience. It also highlights the significance of fostering work recovery mechanisms and nurturing interpersonal and intrapersonal well-being.