Exploring the interplay of materialism, financial socialization, financial capability, and credit card debt

IF 6.3 3区 管理学 Q1 BUSINESS International Journal of Bank Marketing Pub Date : 2024-07-11 DOI:10.1108/ijbm-02-2024-0106
Zongze Li, Swarn Chatterjee, Diann Moorman
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Abstract

Purpose

This study aims to utilize the theory of planned behavior, integrating materialism, financial socialization, and perceived financial capability, to explore the psychological determinants influencing credit card repayment behaviors.

Design/methodology/approach

The data for this research was sourced from the 2016 National Financial Well-Being Survey. Employing Structural Equation Modeling, this study investigated whether materialism, financial socialization, and perceived financial capability influenced credit card repayment behaviors through their impact on financial intention.

Findings

The analysis suggests significant associations between materialism, financial socialization, and perceived financial capability with credit card repayment behaviors. Furthermore, the results highlight the substantial mediating role of financial intention in shaping the relationship between materialism, financial socialization, perceived financial capability, and credit card repayment behaviors.

Research limitations/implications

Employing Structural Equation Modeling, the study investigated whether materialism, financial socialization, and perceived financial capability indirectly influenced credit card repayment behaviors through their impact on financial intention.

Practical implications

The findings of this study underscore the importance of considering credit card utilization and leverage used by average consumers. Supporting community-based financial education programs might be useful for reaching individuals and families at the grassroots level and educating participants about the deleterious effects of maintaining high credit card balances and the perils of pursuing their materialistic desires by leveraging these purchases through the utilization of credit cards. Credit card companies can use these findings to inform their marketing strategies and design credit products that cater to the needs of different segments of customers. From a policy standpoint, it is extremely important to develop programs that protect those individuals who are most vulnerable and need the most help with managing their money.

Social implications

Policy makers can also use these findings to develop regulations and consumer protection measures to promote responsible credit card use. For instance, they can introduce laws that require credit card companies to disclose the full cost of credit, including interest rates, fees, and charges, in a clear and transparent manner. They can also promote financial education programs to help individuals with high levels of materialism manage their credit card usage and debt.

Originality/value

The paper integrates two well-established theoretical frameworks, the theory of planned behavior and materialism, to provide a comprehensive understanding of consumer credit card usage. This integration allows for a more nuanced analysis of the factors influencing credit card behavior. By utilizing data from the 2016 National Financial Well-Being Survey and employing Structural Equation Modeling (SEM), the paper conducts a robust empirical investigation. This adds credibility to the findings and allows for the testing of hypotheses derived from the theoretical frameworks. The findings of the paper have practical implications for policymakers, financial institutions, and consumer advocates.

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探索物质主义、财务社会化、财务能力和信用卡债务之间的相互作用
目的本研究旨在利用计划行为理论,结合物质主义、财务社会化和感知财务能力,探讨影响信用卡还款行为的心理决定因素。本研究采用结构方程模型,探讨物质主义、财务社会化和感知财务能力是否通过对财务意向的影响来影响信用卡还款行为。研究结果分析表明,物质主义、财务社会化和感知财务能力与信用卡还款行为之间存在显著关联。此外,研究结果还强调了财务意向在塑造物质主义、财务社会化、感知财务能力和信用卡还款行为之间关系中的重要中介作用。研究局限/意义本研究采用结构方程模型,探讨了物质主义、财务社会化和感知财务能力是否会通过对财务意向的影响间接影响信用卡还款行为。支持以社区为基础的金融教育项目可能有助于深入基层个人和家庭,教育参与者保持高额信用卡余额的有害影响,以及利用信用卡杠杆追求物质欲望的危害。信用卡公司可以利用这些调查结果来制定营销策略,设计出满足不同客户群需求的信用卡产品。社会影响政策制定者也可以利用这些发现来制定法规和消费者保护措施,以促进负责任地使用信用卡。例如,他们可以制定法律,要求信用卡公司以清晰透明的方式披露信贷的全部成本,包括利率、费用和收费。本文整合了计划行为理论和物质主义这两个成熟的理论框架,对消费者使用信用卡的情况进行了全面的了解。这种整合有助于对影响信用卡行为的因素进行更细致的分析。通过利用 2016 年全国财务状况调查的数据并采用结构方程模型(SEM),本文进行了稳健的实证调查。这增加了研究结果的可信度,并允许对理论框架中的假设进行检验。本文的研究结果对政策制定者、金融机构和消费者权益倡导者具有实际意义。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
10.70
自引率
18.90%
发文量
54
期刊介绍: International Journal of Bank Marketing (IJBM) aims to publish papers that relate to the marketing challenges of financial services providers around the globe. Preference is given to empirically-based research papers that expand on existing theories (or develop new ones) on customer behaviour in financial services settings. In addition, the journal is interested in helping academicians and practitioners in the field to better understand the discipline of financial services marketing, and as a result review papers and thought pieces are invited for submission.
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