High-performance work system and organizational resilience process: The case of firms during a global crisis.

IF 9.4 1区心理学 Q1 MANAGEMENT Journal of Applied Psychology Pub Date : 2024-12-01 Epub Date: 2024-07-18 DOI:10.1037/apl0001208

Mijeong Kim, Inseong Jeong, Johngseok Bae, Yaping Gong

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Abstract

Owing to consecutive global crises (e.g., the COVID-19 pandemic, multiple regional wars), interest has grown in understanding and promoting organizational resilience. There is scant knowledge about how a human resource management (HRM) system can foster organizational resilience. This study examines the role of a high-performance work system in the organizational resilience process during the COVID-19 pandemic. We focus on two properties of the resilience process: stability during the jolt phase and flexibility during the turnaround phase. We test our hypotheses using quarterly sales data from 268 Korean firms during the COVID-19 pandemic. Our findings show that an high-performance work system reduces the severity of loss during the jolt phase (i.e., it maintains stability) through an increased climate of trust and enhances the scale of recovery during the turnaround phase (i.e., it improves flexibility) through an increased climate of innovation. We advance research on HRM, organizational resilience, and crisis management, showing how an HRM system can foster two essential properties for the resilience process to unfold effectively over time after the onset of a crisis. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

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高绩效工作系统与组织复原过程：全球危机中的企业案例。

由于接连不断的全球性危机（如 COVID-19 大流行病、多场地区战争），人们对了解和促进组织复原力的兴趣与日俱增。关于人力资源管理（HRM）系统如何促进组织复原力的知识还很少。本研究探讨了在 COVID-19 大流行期间，高绩效工作系统在组织复原力过程中的作用。我们重点关注恢复力过程的两个特性：震荡阶段的稳定性和转折阶段的灵活性。我们使用 268 家韩国企业在 COVID-19 大流行期间的季度销售数据来验证我们的假设。我们的研究结果表明，高绩效工作系统通过提高信任度来降低震荡阶段的损失程度（即保持稳定），并通过提高创新度来增强转折阶段的恢复规模（即提高灵活性）。我们推进了对人力资源管理、组织复原力和危机管理的研究，展示了人力资源管理体系如何促进复原力过程的两个基本特性，从而在危机发生后的一段时间内有效展开。(PsycInfo Database Record (c) 2024 APA, 版权所有）。

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来源期刊

Journal of Applied Psychology Multiple-

CiteScore

17.60

自引率

6.10%

发文量

175

期刊介绍： The Journal of Applied Psychology® focuses on publishing original investigations that contribute new knowledge and understanding to fields of applied psychology (excluding clinical and applied experimental or human factors, which are better suited for other APA journals). The journal primarily considers empirical and theoretical investigations that enhance understanding of cognitive, motivational, affective, and behavioral psychological phenomena in work and organizational settings. These phenomena can occur at individual, group, organizational, or cultural levels, and in various work settings such as business, education, training, health, service, government, or military institutions. The journal welcomes submissions from both public and private sector organizations, for-profit or nonprofit. It publishes several types of articles, including: 1.Rigorously conducted empirical investigations that expand conceptual understanding (original investigations or meta-analyses). 2.Theory development articles and integrative conceptual reviews that synthesize literature and generate new theories on psychological phenomena to stimulate novel research. 3.Rigorously conducted qualitative research on phenomena that are challenging to capture with quantitative methods or require inductive theory building.