The strategic prospective as a factor of perpetuity for a restaurant

Danae Duana Ávila, Angel Atanacio, Tirso Javier Hernández Gracia
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Abstract

The restaurant industry is a sector scarce studied with regards to disciplines like strategy, corporate perpetuity and consumer behavior; accordingly, it is necessary to conduct an investigation that includes preferably these three topics altogether. Ergo, this work seeks to fulfil the above-mentioned problematic. Consequently, the objective of the research is to explore through a strategic prospective based on consumer behavior the opportunities and challenges that a Japanese cuisine restaurant faces in a global market so as to design a frame of reference capable of conceiving strategies oriented to favor its perpetuity. The methodology used corresponds to mixed methods research and cross-sectional approach with an exploratory scope; hence, a semi-structured interview as well as a questionnaire were carried out with the clients of the restaurant and, as a result, it was possible to find out that a specialized, future-oriented administrative tool is essential to the business because their clients are seeking for a gastronomic experience rather than simply satisfying their need to nourish.
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作为餐厅永续经营要素的战略前景
餐饮业是一个在战略、企业永续和消费者行为等学科方面鲜有研究的行业;因此,有必要开展一项调查,最好将这三个主题都包括在内。因此,本研究旨在解决上述问题。因此,本研究的目标是通过基于消费者行为的战略视角,探讨一家日本料理餐厅在全球市场上面临的机遇和挑战,从而设计出一个能够构思出有利于其永续发展的战略的参考框架。采用的方法是混合方法研究和横断面方法,具有探索性;因此,对餐厅的客户进行了半结构式访谈和问卷调查,结果发现,专门的、面向未来的管理工具对企业至关重要,因为他们的客户追求的是美食体验,而不仅仅是满足营养需求。
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