Co-designing with library stakeholders: building a national virtual library

Abstract

PurposeThis paper states the application of co-design methods in building a national virtual library in a metaverse environment with an interest in digital transformation.Design/methodology/approachA case study of a national digital library and data obtained through a co-design approach is applied.FindingsThe study findings demonstrate the usage of the co-design approach in incorporating the different stances of the library stakeholders and discuss the potential services that can be transferred to a digital infrastructure.Originality/valueThis study contributes by sharing methodological insights on applying co-design methods to build a national virtual library with different library stakeholders. The study also shares empirical findings on the insights and practical recommendations for building a national metaverse library that reflects the needs and aspirations of its stakeholders.