Conflict, Job Stress, Satisfaction and Its Effect on Performance

Tehubijuluw Zacharias
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Abstract

This study aims to analyze conflict, work stress, satisfaction and influence on employee performance. This study uses a dextive-quantitative approach with the correlational type of cause-effect. The study was conducted in the Ambon Class I Navigation District. This research was conducted for 2 (two) months. The population used in this study was that all Ambon class I Navigation District employees were 31 people. The sample determination method is full sampling. Data was analyzed using multiple linear regression analysis. The results of the study concluded that (1) conflict had a negative and significant effect on the performance of Ambon Class I Navigation District employees; (2) Work stress has a negative and significant effect on the performance of Ambon Class I Navigation District employees; (3) Satisfaction has a positive and significant effect on the performance of the Ambon Class I Navigation District Employees and (4) Conflict, Work Stress and Satisfaction have a significant effect on the performance of the Ambon Class I Navigation District Employees.
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冲突、工作压力、满意度及其对绩效的影响
本研究旨在分析冲突、工作压力、满意度及其对员工绩效的影响。本研究采用了因果相关的定量方法。研究在安汶一级航区进行。研究为期两(2)个月。研究对象为安汶一级航运区的所有员工,共 31 人。样本确定方法为全面抽样。数据采用多元线性回归分析法进行分析。研究结果得出结论:(1)冲突对安汶一级航运区员工的绩效有显著的负面影响;(2)工作压力对安汶一级航运区员工的绩效有显著的负面影响;(3)满意度对安汶一级航运区员工的绩效有显著的正面影响;(4)冲突、工作压力和满意度对安汶一级航运区员工的绩效有显著影响。
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