Evaluating Human Needs: A Study on the Spatial Justice of Medical Facility Services in Social Housing Communities in Guangzhou

Abstract

Mainstream empirical studies on the spatial justice of medical facilities focus on equal accessibility or resource availability based on population scale, overlooking critiques that emphasize the importance of assessing inequality and the multidimensionality of human needs. However, access to medical care, particularly for vulnerable groups in social housing, often demands a higher level of consideration. Evaluating whether people can access the facilities they demand and expect is crucial for improving living standards. This study categorizes medical facilities into primary healthcare and hospital facilities based on their service grade, and integrates survey-based satisfaction into a spatial analysis of cost–distance-based accessibility and gravity-2SFCA-based availability. Analysis reveals that satisfaction primarily correlates with two factors: the distance to primary healthcare and the ease of reaching hospital facilities. While low accessibility to primary healthcare contributes to the evident distribution injustice of medical resources, satisfaction with service quality and scope is more strongly associated with the ease of reaching hospitals. To reduce injustice in social housing, specific remedies are needed to improve the difficult conditions for accessing primary healthcare faced by communities such as Guangdan, Likang, and Jinshazhou. Moreover, improving the easiness of reaching hospital facilities may significantly enhance the resident satisfaction with the level of medical service provided. Findings obtained in this research may not only enlighten Guangzhou’s urban planning, but may also be noteworthy for developing livable cities, which people anticipated.