{"title":"An Analysis of User Complaints on Chat Reference during the COVID-19 Pandemic: Insights into User Priorities","authors":"Kathryn Barrett, Chad Crichton, J. Logan","doi":"10.1080/10875301.2024.2379816","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":503782,"journal":{"name":"Internet Reference Services Quarterly","volume":" 69","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2024-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Internet Reference Services Quarterly","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/10875301.2024.2379816","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}