Staff Perceptions of Implementing a Person-Centered Communication Tool in the Nursing Home Setting: PAL Cards.

IF 1.1 4区医学 Q4 GERIATRICS & GERONTOLOGY Journal of gerontological nursing Pub Date : 2024-08-01 DOI:10.3928/00989134-20240702-01

Allison R Heid, Katherine M Abbott, Kimberly S Van Haitsma

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Abstract

Purpose: To understand direct care workers' perceptions of the impact of implementing a person-centered communication tool, Preference for Activity and Leisure (PAL) Cards, into care.

Method: PAL Cards provide at-a-glance information about a nursing home (NH) resident's background and important preferences for activities and leisure. As a quality improvement project, 11 NHs implemented use of PAL Cards in their communities and provided feedback (N = 91 feedback forms received) on their perceptions of impact of PAL Cards on care communication and delivery.

Results: A variety of NH staff members, across disciplines, were a part of PAL Card implementation. The majority of staff (84%) perceived that PAL Cards helped them start a conversation with a resident and 64% indicated that PAL Cards helped them provide care for a resident.

Conclusion: PAL Cards are an effective tool for communicating information about NH residents' preferences to staff. [Journal of Gerontological Nursing, 50(8), 5-10.].

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工作人员对在养老院环境中实施以人为本的沟通工具的看法：PAL 卡。

目的：了解直接护理人员对在护理工作中实施以人为本的沟通工具--活动和休闲偏好卡（PAL）--的影响的看法：活动与休闲偏好卡提供了有关疗养院（NH）住户的背景和对活动与休闲的重要偏好的一目了然的信息。作为一项质量改进项目，11 家疗养院在其社区内实施了 PAL 卡的使用，并就他们对 PAL 卡对护理沟通和护理服务的影响的看法提供了反馈（共收到 91 份反馈表）：不同学科的 NH 工作人员都参与了 PAL 卡的实施。大多数员工（84%）认为 PAL 卡有助于他们与住院患者展开对话，64% 的员工表示 PAL 卡有助于他们为住院患者提供护理服务：结论：PAL 卡是向工作人员传达有关 NH 居民喜好信息的有效工具。[老年护理杂志》，50（8），5-10]。

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来源期刊

Journal of gerontological nursing 医学-护理

CiteScore

2.00

自引率

7.70%

发文量

审稿时长

6-12 weeks

期刊介绍： The Journal of Gerontological Nursing is a monthly, peer-reviewed journal publishing clinically relevant original articles on the practice of gerontological nursing across the continuum of care in a variety of health care settings, for more than 40 years.